Applebee’s

Absolutely the worst service I have ever experienced. The server came over after 10 minutes of waiting and asked if we we’re ready to order. We said yes and started our order, in the middle if our order she turned and walked away. It was the oddest thing. We waited about 5 more minutes thinking maybe she had an emergency but she never returned. We ended up walking out.

Okay, so this is Applebee’s, the food is normal and unexciting. So, why am I writing a review? Because the service here was FANTASTIC. Everyone was warm, welcoming and attentive. Thanks for a great experience!

I was absolutely appalled at the behavior and conduct from top to bottom. We went thinking that it would be a similar situation experience from the regular chain but this one was a dinning atrocity. From the second we got there we were «greeted» by someone as the hostess stand. She had NO clue what was going on and didn’t give an accurate time wait time. Upon sitting down and ordering drinks we should have just left but we stayed. Drinks were watered down and tasted gross. The server we had was by far the WORST I HAVE EVER SEEN! From not allowing us to finish our sentences, to putting his thumb in my plate, not refilling drinks and just being overtly rude. When he handed the check to us he hadn’t split it correctly so I had to track down a manager and low and behold, he had charged us for things we had not even ordered. This place is awful and should be avoided.

Carl was a wonderful, efficient, attentive waiter. He gets 5 stars. The 7 oz Sirloin I ordered gets no stars. I am not sure how they cut it, but it was very oddly shaped. I got the medium rare that I ordered, but the texture was so soft, it was almost «smooth», not a good mouth feel. Did they use MSG to tenderize? The flavor came from some sort of marinade or rub, no steak flavor at all. The baked potato was okay, but had cold, hard butter on it, which immediately cooled the hot potato. The steamed broccoli was cooked just right. I will never order a steak again at this place. Too bad because it is so close to home.

Wed eve, no wait, about ¹⁄₃ full. I ordered one of my go meals, Fajita Chicken Rollup. There was no love or care in my dish. Fries smelled like old grease, didn’t eat them. Rollup wasn’t hot and just felt thrown together. Won’t be back.

I have ordered lunch to go online a few times and didn’t really have any big issues.
Per some negative reviews of bad customer service experiences, I decided to order takeaways. The online menu pictures or the commercials are a bit deceiving and they seem to make the food better than it really is. But generally the food was okay and constant, and the appetizers were good.
I ordered 40 min prior to my arrival and specified my lunch pick-​up time online. I got there 5 min later due to the congestion on Hanley road and there were only a few customers in there, but had to wait another 10 minutes at the bar area to finally get my order. A bit slow for the food to be fully prepared, not sure it was the service or the kitchen though.

Car side to go is perfect for a fast dinner. Made dinner for the kids a lot easier when we were busy with games.

A close friend came to St. Louis from Milwaukee to visit me, and one of the places that we went was this Applebee’s. This time we went for lunch since it was nearby and we were doing the touristy stuff like the Arch, parks, art museum, etc.
He got the fish and chips and said it was really good. It had been a long time that he had fish and chips, and this is one of the closest to how they do it in England, so he liked it because of that.
I got the soup and sandwich combo for lunch. I had the BLT sandwich before and got the Loaded Potato Soup. Both were good and the soup was not salty at all which is why I liked it.
Our server was Chris, and he was good at what he did. He was talkative and friendly so that was good.

Cynthia was excellent server. You really have to try the cookie sundae. It’s the bomb!!!

From where I’m standing, there are five open tables. We’re a party of two and have been waiting ten minutes. None of the empty tables have been filled by the four other parties waiting with us.
But! They made up for it. Our server, Red, saved us money on our meal!

Excellent service but the food needs improvement.
We came there on a windy Saturday and it was only 20 degrees. I felt I was frozen. It was a warm place when we entered the restaurant. The warmth came from the temperature, the soft warm light, the a bit noisy ambience, and the nice friendly staff. My blood circulated again.
We had tacos and appetizer sampler before the entrée. They were great. I also love the strawberry frozen lemonade. The service was really fast, we got our steaks right after the appetizers.
The steaks were disappointing: I got a ‘medium well cooked’ steak which is still bleeding and you can even see the pink from outside; my friend got a over-​cooked medium which looks like a little piece of charcoal; another friend got a fully-​cooked (no pink at all) medium rare… And we unanimously agreed that the food looks different than the pictures in menus. My friend had a strawberry cheesecake for dessert and it tastes bad too.
Overall I still like this place and I keep thinking of the timely warmth they gave me that day. The people are nice and helpful. But I may not order steaks next time.

Good food, fast service, bartenders are great too. Lunch is always fast and good.

ASK Chelsea Welch for posting the receipt from APPLEBEE’S that mocked a pastor for asking why do you get 18% when GOD only gets 10%. AN 18% is tacked on your bill for a group of 8 people or more to eat there. YOU do the math and would you eat there if your being charged an additional 18% just BECAUSE?

Food is pretty high quality at this location. Been here a lot! Ask for Cooper as your server. He takes great care and offers great recommendations. Management team appears to be crabby a lot and cater to large groups mostly.

I was invited to a ‘black light’ party by one of my friends. She told me it was at this Applebee’s… what? I didn’t believe it until I walked in the door.
It was late when I arrived. The restaurant was cleared out, but the normal lights in the bar were replaced with black lights, and there was a DJ with dance music and a laser machine too. WTF… did I just step into the twilight zone… am I really in an Applebees?
It actually was one of the cooler things I’ve seen a bar do. They had neon cups, bracelets and decorations that all glowed. All of the employees had custom painted trippy shirts with white and neon colors. They were running drink and appetizer specials for the party too.
I would easily come back if they did this again. It was cool, different, and fun.

It’s Applebee’s food. You will like it, or not. The «Happy Hour» prices are great. They offer half-​off all appetizers and some drinks are lower in prices. I asked for a Rum ‘n Diet and came to me rather stiff and went down nice. I like Josh. He is an exceptional server with personality and is very personable.
I enjoy the boneless chicken wings and the mozzarella sticks were yummy, too. It’s comfort food at it’s best (or worst… depends on whether you are ok with chain foods, or not?). Now for me… I just like my company and a stiff rum ‘n diet. The rest is gravy.

Sign up for their E-​club online. Last year, they gave me $ 1.99 dessert shooter for my birthday. This year, I received a coupon for a free meal with the purchase of another… AND they took the value off of the more expensive meal. Nice.
I had the fajitas, and they gave you quite a bit with 4 tortillas to start. I had chicken and shrimp, and they were spicy but adding the other fajita ingredients calmed the spicy down and was just as good as most Mexican places.
Our server Cate was enthusiastic and very friendly. Loved her!

Went here with my sweetie pie for a late afternoon lunch. Applebee’s may be just another mid-​priced sit-​down restaurant chain, but I’m not anti-​chain. You can do a chain well, and this Applebee’s is a good example.
Applebee’s currently has a special where you can get two entrees and an appetizer for $ 20.00. Add to that to their awesome beer special ($ 3.00 for a 23 oz. Bud Light) that day, and I was a happy camper. And their entrée menu for the food special wasn’t too shabby — I had the fettuccine with provolone-​stuffed meatballs. Yes, that’s right: they put cheese inside a meatball. It’s obvious and innovative at the same time, the hallmark of a genius idea.
The waiter and bar tender were so nice and accommodating that it blew my mind. Not once did we have a lingering plate on the table or a drink that went below half full. The waiter was especially friendly, cracking jokes about my recent move to the area.
Four stars for Applebee’s, especially this location! Decent food, good prices, and good service — what else can you really ask for?