PetSmart

This Petsmart is usually always busy so just expect to wait in line from time to time. They always have what I need and are competitively priced. I have always taken both dogs to Petsmart for grooming and they always turn out great! They see Alyssa and she always takes great care of them!

I have been to this Petsmart now twice for grooming (only for a nail grind, not an inconvenient job) and each time I have been snapped and scoffed at for asking questions. The first time I brought my dog in I was waiting to be helped while the woman at the front took a phone call. She proceeded to yell at the woman on the phone for asking a question about a certain package. That should have been the red flag. The only reason I brought my dog here a 2^nd time was because it is the closest pet store to my house. Each time not one person smiled at me, made an effort to answer any questions I had, or give my dog any love and attention. I will make a further trek to a better store that will treat my pet and myself with some respect. Worst store I have ever stepped foot in.

I went in to find certain items for my dog and the the staff were rude and unwilling to help. First there was no one to ask for help around the store. I went to the front to ask the cashier and she gave me a look like I was inconveniencing her. She then sighed and rolled her eyes and vaguely directed me to where I might find some things. Far be it to say those things I was directed to were not where she said they would be. I found a worker who looked lost in the store and he walked me to the things I needed and walked away the minute he pointed at the items and never said a word. At this point I decided to leave the store without the items and go to the PetCo next door.

I was having a terrible day. I accidentally toasted my hand instead of a slice of bread. My daughter gave me a wedgie after I gave her a lollipop. A piano fell on my head, flew back up into the air, and fell on my head again. I figured getting a pet gerbil would comfort me during this awful day, so I dragged my half-​conscious self over to PetSmart.
When I walked through the automatic doors of the store, I saw a kid and his mom standing by the entrance. The kid pointed to the cashier at the register and said, «Mommy, I want THAT one!!!» That cracked me up so friggin much that I became ⁵⁄₆ unconscious and fell on the floor.
Even though PetSmart almost knocked me out completely, I had a great experience.

After several grooming appointments for my great dane, I’ve found most of the staff unfriendly and the appointments taking way longer than they had said (one time by 3 hours). I’ve decided to look for a better experience somewhere else!

Had my dog groomed here today, 60 $ cut which they told me would include anal gland clearing, when I got her, she had hair all over her, obviously not cleaned after being clipped, the cut was ok, but just found numerous tangles in the ears and now she is scooting as if the gland issue was not done, will never go back

I do not shop at this store on a regular basis; however, today, I was there to buy some toys for Marigold since she is rambunctious and runs around a lot. I used to go to this store more frequently than I do now, and it’s still like a superstore for pet owners; you can get just about anything that you might need for you dog or cat, but it’s not just dogs and cats. You can buy supplies and food for hamsters, gerbils and fish.
I’ll be back, but not really soon because I don’t need a lot of pet stuff at the moment for the cat.

Vegas petsmart was way better. This place reeks sooo bad. Grosss. The entrance is ok, but the stentch is unbearable

This review is on the grooming salon only. The first time I went to the grooming salon they said that my dog was too squirmy to grind her nails, even though that has been what I got done every single time she gets her nails done. They said that they had to clip her nails instead which resulted in very sharp and uneven nails that scratched me when she jumped up on my lap. I didn’t think much of it however. The second time nothing happened and I got a subpar cut on my dog. The third time however was the worst, they called me not even an hour later and said that they were not able to do her hair cut because she was too anxious and wasn’t holding still for them. I didn’t quite understand it because my dog has always been good for haircuts, but I showed up to pick her up. Thinking that she would be the way I left her I was very shocked when she came out! Her entire back and down to her stomach was shaved but her stomach and all four legs looked insane! Only her back was shaved and her head looked huge! My dog is a four pound Yorkie and because her hair was much longer she appeared to have an enormous head. I was extremely surprised that they had done this to her and although they did not make me pay for it there was no way I was going to leave my dog looking like that! My husband and I took her on our back porch and cut the hair off of her legs and face ourselves. I don’t understand what the problem was because since we had this whole problem we have looked into private places and talked to many groomers, they told us that dogs are usually more anxious with their owners because they know they can get away with getting out of a haircut. But when we took her in the backyard and did it ourselves she was perfectly behaved. My husband disagrees, but I believe that the groomers at this place are just lazy and don’t want to do their work so they start a job and then they decide they will have a pet parent come pick up their animal early so that they can have more time to do nothing.
I will still have to shop here for my dog food and cat food and anything else I need because I have never had a problem with Petsmart in any another aspect. We also have the Pet wellness plan at Banfield Pet Hospital and they do a lovely job as well. Our only real problem is with the horrible groomers at the store!
Oh and one more thing I wanted to add, I do believe it is only this store because we had used the groomers at the Manchester location for the past 5 years and never had any issues whatsoever.

Everyone was really nice and helpful, not much to say here. 3 people asked me if I needed help, and they seemed busy.

This is a horrible petsmart. Rude employees, dying animals… the fish you buy here are incredibly poorly bred and won’t live more than ¹⁄₈ their usual lifespan.

I always come here to buy my dog food, treats and get my dogs nails trimmed.
The people here are always fast friendly and always give my dogs plenty of treat which they love.
I have a Boxer and Pit Bull and everyone is so friendly and unbothered with the fact that I have a Pit Bull, let’s face it some people are.

Petsmart is my go to place to get Charles handsome! I take him here once a month to get washed and cleaned and I have never had an issue with them. I can always get an appointment made when I call. They have always treated Charlie with great care and I love that they give me notes on how everything went and what products they used.
The price is very affordable, for a wash and nails clipped it costs me only $ 27 and that includes brushing his hair, cleaning his ears and teeth and the regular wash and dry.
I don’t think I would take Charlie anywhere else. Petsmart is close and convenient to me and the price is very easy on my wallet and the service is consistently good.

Love this store, they have a very friendly staff and always willing to help you out! They don’t hound you like any other places. They pretty much have our dog items in stock! Love going here!

I will never take my dog to be groomed here again. Not only did it take four hours but after $ 62 she looks horrible. There is a nick taken out of the hair in her tail, it’s no where near as short as I asked, uneven under her face and bits of hair still sticking out from her paws. They asked me to bring her back in to fix it next week but after reading the other reviews here, I think I’ll just ask for a refund.
Btw I usually take my dog to Dogtown Groomer (couldn’t get her in for weeks and opted to take her to Petsmart before I traveled) and I will not stray again. Their cuts are soooo much better and a ¹⁄₃ less expensive.

Confession: my puppy owns more than half of the entire Martha Stewart collection by now…
I have been taking my now 5 month old puppy here for training classes for the past month. The trainer we got, Carol, is awesome! She has taught me so much as this is my first go as a dog owner. My friends are always so impressed with what my puppy can do so far. I will probably sign her up for the intermediate classes since I feel that the beginning course was extremely valuable. Also, if you adopt via a rescue that collaborates with Petsmart they give you a bag of coupons that includes 20% off a training course.
The products in this store are always well stocked. I almost always have a coupon for what I need (I have yet to pay full price for dog food). I think I enjoy coming in to Petsmart as much as the pup does!

Except for the parking lot, which isn’t their fault, I like this location. (At least, they’re on the end, and the parking isn’t as difficult to maneuver there.)
Their prices aren’t as low as Target across the way, but they have everything you’d ever need for your pets as well as a great set-​up for adoptions and Adoption Days on the weekend.
And the Banfield Veterinary Clinic that’s part of that location is great! Dr. Schwarz is the best!

Typical Petsmart. I haven’t been much of one to frequent Petsmart because I think almost all the food/​treats they sell aren’t of good quality — read up on canine or feline nutrition and you’ll see why. They do now sell one brand that I approve of, Wellness, which is a new thing. I don’t feed my pets this brand of food but I do buy their chewy grain free treats, which my dogs (one toothless) enjoy and can eat with no problem. Their prices on toys are pretty good too, as well as supplies.
What sets this Petsmart apart is the cat room! I am impartial perhaps. One warm summer day, I wandered by and saw a cute little kitten named Audrey. I fell in love and texted her pic to my now husband. He agreed to come see her. Then I looked at the other kitties and noticed a black older cat rubbing against the bars of his cage trying to get me to pet him. Later on– we came by and they were letting the kitties out of their cages. We saw little Audrey– what a cutie! Then I asked to see the black kitty — Fillmore. They opened his cage and he JUMPED into my arms, nestling his face into my shoulder and purring like crazy. SOLD! Fillmore became my first cat ever. That was the first and last time he liked me to hold him but he still is the coolest cat in the world!
Yay Petsmart for bringing us together!

Needed tags for my 3. Pick them up at check-​out, then go to the kiosk to engrave. An interesting laser process, but you’re in control all the way. Just have to get used to it.
Also, I needed a backpack for my rescue dog, who likes to get out ALL THE TIME. He weighs 9 pounds. I’m fenced. Nonetheless, he finds incredible ways to get out.
So I got him a backpack and found the largest squeaky balls that fit into the backpack to give him more girth.
At checkout, the clerk started to take the balls out of the backpack, and I yelled, «No! I just got them to fit!» He got it, and scanned them.
They haven’t left the «Outward Hound» backpack since! And Thomas Raymond hasn’t gotten out!!! The whole point!

Stopping by in on a Saturday is a dangerous move for a dog lover! I had to pick up more dog food for my pup and it seems every Saturday there is a dog rescue adoption. Today there were more dogs available for adoption than usual. There were so many cute little puppies and even a three legged dog that stole part of my heart!
I really like the PetPerks discount, it’s nice to save some cash on pet supplies. They have a pretty good selection of dog food, toys and grooming supplies.