Reynal Caldwell

This place is horrible. Please spare yourself the time and the trouble.
Yesterday, I was delighted that I’d be able to make a next-​day appointment to see Dr. Caldwell today. Although the receptionist had a bit of an attitude, I assumed she meant well and trekked in today at around 9:45 a.m. When I got there, I had to fill out a massive amount of paperwork, including a form I’d never filled out before that wanted me to copy down all of my insurance information. I thought that was a little weird, but I figured I was probably spoiled, and would have to fill this out at many places.
After returning my paperwork, I was finally called back into a room 20 minutes later. The room was tiny and looked like it could use a serious facelift. The seats were ripped, the walls were scuffed, and it did not look very sanitary at all. About ten minutes later, the nurse practicioner came into the room, and seemed very nice … at first. Two minutes after entering the room, she left to go tend to a «student» who, without my permission, was about to watch her as she «worked me up.» Not thinking much of this student dressed in slacks and a t-​shirt, I continued to tell the doctor why I was there — to go over my recent blood tests. When I handed her the information, she shook her head and started talking about how unreliable the blood work was, because it came from a lab she’d never worked with before. She immediately started writing things down and informed me that she was going to have to run more tests, but that I could go next door and the billing would be handled through them.
I quickly understood what this situation had turned into. This «doctor» was prepared to make bank by charging me for another set of blood tests. She kept going on and on about how the tests were unreliable, but not once mentioned that some of them might be unreliable because I hadn’t fasted before I got them done. Even after calling the tests unreliable, she looked at one number and said she thought I might be pre-​diabetic. At that moment, I became defensive and asked her what I should given the fact that my insurance had already paid for the other blood tests. Her response: «I don’t know what to tell you.»
She noticed my frustration and began to tell me how she can’t use unreliable blood tests on «her dime and her license» to diagnose or recommend anything. She told me that my visit would just be cancelled out and I’d be refunded. She also threw in that I was probably walking around pre-​diabetic, and because I’m leaving her office, I’d have full blown diabetes within a short period of time.
Doctor, did you use unreliable information to make that diagnosis, or should I say, assumption? I will never return and will file a complaint.