Delta Concourse G

Ohhh yes did I just get some wonderful flight/​travel advice from a Delta employee who has no clue who I am and what flight I’m actually traveling (Secret: I actually work at the airport and wanted some quality flight pricing advice). Knowing that, he didn’t ask if I was traveling Delta today, he just answered all my silly travel budgeting questions.
His name is Tim Brandon and he’s beyond awesome, he’s a service agent and worked today in concourse F-​G near the beginning of the F gates. I had so many questions regarding buddy passes through Delta and general flight prices and when the best time to fly out. He gave me any answer and even looked specific quotes o his computer. Loved this service & half way expected it from the trusty Delta employees.
Don’t listen to the bad reviews, Delta workers can be extremely hospitable if you just approach them with the right attitude and aren’t carrying a load of baggage with you.
4 stars well given

The entire MSP airport is set up differently, with restaurants and store literally integrated into the gates. You’re pretty much eating in the waiting area of your gate, which is convenient. All of the seats were equipped with iPads for ordering food, surfing the internet, or checking flight schedules. There were also restrooms near the gate. I was impressed with the set up and commend the airport for designing its concourse this way.

This high-​tech, glitzy, iPad-​overrun restaurant at the end of Delta’s Concourse G at the MSP Airport isn’t quite ready for prime time. My Visa receipt says Vero, but I don’t know if this is where my wife and I bought sandwiches to take on our Delta MSP to SFO flight.
The iPads need a menu icon. It took me a minute or so to figure out that I needed to input my destination in order to view the menu. Then I had to scroll up and down to find what I wanted, the menu didn’t list what came with a sandwich. I had to pay by credit card when I ordered (no cash accepted), and enter a gratuity BEFORE I met the waitperson, and before I knew whether his or her level of service merited a big tip, a small one, or perhaps none at all.
The ordering process was counterintuitive: the waitperson when he appeared didn’t know much about the menu items, brought my wine in a plastic cup (I ordered the sandwich to go, not the wine). Apparently the iPad (on which our waitperson entered our order) couldn’t figure that out. I ordered and paid for a glass and a half of wine, but it didn’t look as though that’s what I received.
The food wasn’t that spectacular (the chipotle mustard on my ham and cheese sandwich was way too spicy and flavorless); my wife’s veggie sandwich was slightly better.
The table-​mounted iPads, which face each customer, cycle ads, which annoyed me, so I laid the two iPads on my table face down.
Ambiance: garish light. This place isn’t relaxing, or even inviting. But, it was all that was available.
I’d rather relax in a nice sit down airport restaurant that has knowledgeable waitstaff, and pleasant, subdued ambiance.
One star for a high tech concept, which everybody seems to rave about, but which I found lacking in personality, charm, and convenience.