FedEx Office Print & Ship Center

I love this place. Because of my stubbornness and unwillingness to bring a printer into my life, this gem of a place has come in handy so many times in my life.
For instance, the night before dream job interview, I noticed something that could have been improved upon on my resume. Do I panic? No. Open MS Word, edit, e-​mail to the folks over at FedEx, then drive over at quarter to midnight and get a nice, thick piece of resumé paper for like 40 some cents! They even have dozens of designs to pick from if you are so inclined!
For regular pieces of paper (ie shipping return labels for amazon on last return day) it’s only .16 cents a page.
This place has saved my butt on a few occasions and for that I am thankful. Oh, and like other reviewers have said, the parking situation isn’t the best, but thats all the more reason to save those trips for the midnight hour!

Not a friendly experience! The sign says «Open 24÷7». I walk in and the FedEx employee gets in my face saying that they are closed. I explain that the sign says, «Open 24÷7» and the man sneers and says the other sign says «Closed for remodeling». He does that bouncer thing where he gets into your space to get you leave. I checked on the way out and if there is such a sign, it’s not visible from the outside.

I don’t recommend this location at all. They «forgot» to tell me they were going to charge me an additional $ 113 shipping on my order. They placed the order to be delivered ground when it was specified to arrive overnight. They overcharged my items compared to other locations we’ve ordered the same items from. And we didn’t end up getting our order delivered in time for our event. All in all, I’m not sure they know what they are doing.

You would really think that it would be tough to mess up a copy and print center, but this neighborhood shop really has not impressed me. Multiple times, employees here have been rude to us. Many times we have been made to feel that we were inconveniencing employees by asking questions or having the audacity to request some help.
Once my husband had a few things on a flash drive that he was having trouble printing. Rather than offering to help him figure out, the employees there basically refused to even try to help him figure out how to get his items print correctly and insisted that he use the self-​service machines where you pay per minute for computer access in addition to the price of making prints. And I guess having them take the flash drive and attempt to print the items on one of their larger machines with more advanced settings was just out of the question.
We also have not been impressed with the turnaround time on jobs. To be quite honest, with several office store chains now offering copy and print services, we would rather go there. We get rewards through the store programs and are actually treated like paying customers. We only use this FedEx location when we need to drop off a package — and preferably a prepaid one so that all we have to do is drop the thing off and not bother any of the «hard-​working employees» at this store.

Other than the inconvenience of the parking lot and entrance, this place really isn’t bad. I like that there is a closer option to leave packages and envelopes if you know you aren’t going to be home.
Went online and had them deliver my package here. Gal at the counter was very nice and retrieved my package quickly after asking for ID.
I like that its open 24 hours.

Really disappointing customer service some times. Went in to do a quick print job and their email system was acting up, or so they told me. Spent 45 minutes talking with them in circles because I need this project done tonight. Their advice? «Um, well, maybe try again tomorrow.»

Poor customer service. I you go to the desk with a jump drive they pawn you over to the self serve machines which suck, they are slow. I come in with a suit and tie and need expensive prints done of business documents in a timely manner and by default they automatically push you to the slow machines that can only print one document at a time. They spend their customer service time catering to little old ladies copying pictures — furthermore staff always seems sleepy and resistant to help; they lack a proactive customer service attitude

I painted our save-​the-​dates and wedding invitation proofs and brought them to be copied. I was very impressed with FedEx’s expertise with cropping and resizing.
When I had to make some last minute changes over the phone they were so helpful and understanding.
With their help making our invitations was a smooth, effortless, and quick process. I actually got teary eyed when I opened the box with the invites and inserts. They turned out better than I could have imagined!

So happy this spot is near my home. I’ve been there quite a bit with all the conference speaking dates lately. For my crazy schedule, Kinkos is always guaranteed to be around when I need to get business cards printed, notes copied, etc.

I needed to print labels for 23 packages before moving to New York and FedEx’s online system crashed. Steve helped me out for about an hour and half and finally we figured out a way to get the shipments to process. He checked each label one by one to make sure there were no duplicates and everything was correct and answered any question I had. Quite possibly the best customer service I’ve received anywhere. Thanks Steve!

They’re soo helpful and attentive at this location! Everyone is friendly and surprisingly edgy for a corporate place. I liked hearing pandora radio piping rockabilly tunes from behind the counter. I do all my orders at this location.
If something doesn’t mesh I don’t have to pay for it, even if I messed it up. I also like when I get comped for things because I’m such a good repeat customer, the good looking fella (Lee?) that looks like George Clooney or Bruce Campbell should get a raise. He’s absolutely the best in customer service, doesn’t hurt that he’s cute.
If it wasn’t for the jerks that park on the fed ex side to go to
Caribou the parking wouldn’t be as bad. Also, since they put that median in the middle of snelling for some ridiculous reason (too many j-​walkin college kids? Yeah, I think they’re j-​walkin even more now.)
If you know the area though, you can just go around the block.

Pros
— Open 24 hours. Really, even in that neighborhood
— Lots of other places around there that gives it a one-​stop-​shopping experience
— Reliable service (albeit unresponsive as other reviewers have mentioned)
— So much of that you can do their is self-​service, so really no need to interact w/​anyone.
— Credit cards accepted for everything you do, no matter how little.
Cons
— Sucky parking lot. Lots of other businesses near there competing for spots
— Expensive for amost everything they do (esp faxing)
I have to say as cool as this place is, and I’ve only used it a few times, the fact that it is so expensive for most of their services gives me pause for giving it a higher rating.

just not that much to say about this place.
Fed Ex and Kinko’s?
Isn’t that like going to the KFC and Taco Bell combo off the interstate?
I will say that once you corner somebody, they are helpful, but you need a whip and a chair and a commanding voice to get anything done in here.
I say, either be self service (aka, pump your own) or full service, but be clear about where that line is drawn and have some employees who can step into the lurch and explain the services. Otherwise it is just a big room full of paper and tape.

On one evening recently, what should have been, maybe, a half hour stop turned into a 2+ hour f*g fiasco. However, Kristina saved the night, and my sanity, with her customer service skills and professional demeanor. She even frosted the cake by giving me the work for free in the end because of all the incredible hassle! And that’s why I’m giving this place 3 stars.
Watch out for a young guy with dark-​mop-​hair streaked with gold. As he demonstrated for me, he doesn’t know a *damn* thing around there and is truly helpless.

Now known as «FedEx Kinkos.» Note further that Unilocal has this store located in South St. Paul. In fact, the store is on Snelling Ave. South in Saint Paul (by Macalester College).
I like the 24 hour service, and the fact that you can ship FedEx from here. You’ll save lots of dough boxing your own item and shipping Fedex from Kinkos rather than having the UPS store box and ship your stuff.
I don’t like the fact that I will ALWAYS wait for counter service, no matter what time of day or night I visit. Tip: use the self service kiosk or for bigger jobs, upload your order online and just stop by for pickup.