Menards

DON’T trust the 11% discount. Three months later I’m still trying to get them to honor this. On February 2 they told me I would have it in 7 days. 15 days later it is not here. It’s over $ 600 so not an insignificant amount of money.

I have been to this location a couple times for my home and garden shopping. This is a good location to buy my necessities.
They have a good selection of home and garden materials. I have been to a few other Menards, and this location has close to the most selection that I have seen of all Menards. I feel like I can count on them having what I need.
The inside of this building is well organized and clean. The employees appear to have a good eye at keeping it that way. I have usually been able to find my necessities easily. Therefore, I have felt comfortable walking in this location.
The employees are friendly and approachable. They are always open to answering any questions I may have.
The only problem I have had with the employees is that many of them do now know where many of their products are, and they are not always resourceful with suggestions I may need. Therefore, I have felt like I had to depend on myself for the best suggestions. If this particular group of employees would work more on that, the customer service aspect would be perfect.
When I am in the area and need some home and garden tools, I will continue to keep this place in mind. I feel like I can especially count on them to have a good selection of materials.

Have everything I need. Wide selection. Close by.
BUT the staff could use some more… training? The three times I’ve been, I’ve been met with either apathetic or angry/​short-​tempered employees (with the exception of the cashier folks — they are super friendly). But when I ask about where things are, the responses I get are worth pausing and maybe turning around for.
When I go nowadays I make it a point to minimize contact with the employees…

If I can give this place NO Stars I would. The Check out service was TERRIBLE!!! I will Never come back here again. Everything we brought had a Sticker BARcode on it! and when we check out None of them were scanning and then the dumb people working there didn’t even know the Price for anything. We got wood in the SCRAP section and the means you have to look through all that shit for good pieces which my husband did and then the fucken lady was making f*cken prices for it. SHE Said «these are the nicer pieces of wood so it will be more.» If there wasn’t a f*cken line behind me I would of made that b*tch walk all the way back with me to go look at the price. And we Aint at the f*cken flee Market making prices up and shit. Why the Hell are you going to have a BArCOde on something and it DOEsn’t WOrk??? I HATE THAT PLACE AND ALL THE PEOPLE that checked us out. Uneducated, unProfessional, Rude and Dumb.

My boyfriend and I go here for all our DIY needs. The most recent time we got help from an employee named Evan; he was incredibly helpful and nice! He knew his stuff about fire places, was very patient with my stupid questions, and just seemed to like helping the public in general. Hats off to Menards for hiring someone so great. Evan, if you read this, thanks for all your help! You rock!

Wow — I had no idea this place was so big! It’s two floors full of stuff you would find at Target. Customer service is never that great here but a much better selection than some of the other ‘nards I’ve been to. I’d go back.

Menards Midway St Paul store is a great place for everything needed for your home maintenance. There is no other major chain that is willing to place a store in the city, so Menards wins for convenience and willingness to serve us city folk. I visit several times a week and encourage other Twin Cities residents to so the same.

On this second review of the Prior Ave Menards I’ve had to take down a star. The reason is empty shelf space. Here it is the beginning of lawn raking season and no Yard Bags. This time I went to the service desk where a young lady was wearing ear buds. I asked her if she knew when they would have Yard Bags again and she said they just ran out and will take .“a few days.” I mentioned it’s quite early in the season to be out already why don’t they order enough to last a few months. Her explanation helped me understand why this location may be out of so many items when I need them. Menards has ordering restrictions for each location. Evidently they don’t want overstock or items that have to be sent back. Lately when I tried to find the large air filter and water filter for my furnace they didn’t have them in stock yet even though it was Labor Day weekend. I told the employee this is what drives people to Home Depot. «Yes, I know.» She replied. «You’ll have to talk to Menards about that.» I did drive to Home Depot, I don’t particularly like that store’s lay-​out. I found they had two pallets of Yard Bags, ready for the season. I’m also buying my air and water filters there to. I think Menards has an edge on Home Depot on better prices for some items and more selection of a particular item (i.e. light bulbs) but it’s a gamble, will I waste time going there to find an empty shelf or will I find the bargain?

The most singularly frustrating business in Minnesota to try to give your hard earned money to in exchange for goods and services.
The store layout is an abomination. A hardware store has gotten cutesy selling all sorts of stuff you’d get at Target near the registers. Then any actual hardware you may need is a full 3 city blocks from the entrance due to the megalithic size of the store.
If you happen to need the assistance of an employee, good luck. This store is the Bermuda Triangle of Lost Employees. Just yesterday I was on the second floor (a labyrinth of nonsensical layout) and didn’t see a single employee anywhere over several minutes of brisk walking to find one.
At my wit’s end, I seriously considered filling my cart up with random crap, one item each from every shelf in the store, and then jamming it onto the World’s Slowest Escalator sideways and walking out.
But back on the first floor where I noted the presence of some humans, and therefore possibly employees, I found an employee who was able to help me! She told me where to find the part and even offered to walk me to it. I thanked her but felt I could track down it’s locale. I then had to go up the God Damned World’s Slowest Escalator all the way to the far back of the store. There I found similar parts, but no exact fit, so I had to buy two parts and got lucky that one worked.
So now I have to go back there to return the extra part. Maybe I can sign up for a complimentary colonoscopy while I’m there.
Ever been to Home Depot? You can’t swing an arm that’s been lopped off by a chainsaw without hitting an employee looking to help.
1 star for the 5-​star employee that helped me, and the fact that returns are actually rather easy.
Oh, the parking lot sucks hindquarters too.

I only wish this, my home away from home, could redesign their parking lot to make it functional. I have never felt road rage like at this Menards on a Saturday afternoon. (Seriously, angled parking spaces are my dream)
LOVE that receipt kiosk, just always pay for at least part of ur order with a cc and ur set for any returns or exchanges u need.

Never can find anything at this a Menards. If I do find it they are usually out of stock!

Can I give them negative 5 stars?
I hate Menards. I will NEVER EVER shop here again. Why? Have you ever tried to return something? More daring? Try returning something you bought online and picked up in the store.
The scene tonight involved four people. Three phone calls to other people. Fat finger typing on two different computers. One store kiosk. Two fat finger punching out basic math already clear on the receipt on two different handheld calculators. Two original receipts from
that I brought in to make things easier. Ha! Silly me. One receipt they made me print in the store. And 28 minutes later I get my $ 32 refund with a smart ass remark from the surly troll who finally figured out a way to do the return. I’m writing this in the car in the parking lot I’m so passed.
Dear sweet, efficient, tech-​friendly Home Depot, I’m so sorry I betrayed you with this online tile order from this hell hole of imbeciles. Never again.

Menards is my internet home page on my cell phone. That is how much I use them to fix up our 1910 house. Of the box stores, they have the most user friendly site. This location is great… except for the parking entrance. Go to the second entry point by outside lumber yard for less congestion.
I have had excellent help ordering windows and doors. All special orders send an immediate email and an email on arrival. You can custom build your door on line, print it, and hand it to the person at the desk.
Gardening is my other love. Menards plant material comes from Wisconsin grower. This is extremely important in our zone 4. The west St Paul location has the best plant selection during the growing season, but most stores are similar.
Get a menards big card for an annual 2 percent back plus you can print any receipt in store.
Prices are hard to beat. Especially if you shop sales and promotions. Their prices on nails and screws are great. If you are building a fence or deck, it can save you a lot.
I give them 4 stars because it’s a big box store that has a ton of employees. You won’t get the same service as a local hardware store. They also sell a lot of crap. Know what you want and research a bit to avoid that mistake.

Its my neighborhood big box hardware store. Its fine, prices are fine, impossible to get help from someone when you need it, but that’s no different than any other store of this type anywhere. Its average, but I will continue to be a customer as it is close and the prices are good.

So this review is a culmination of my many experiences here. From a kitchen remodel to everyday shopping.
Now it’s taken a while but I’ve finally figured out the store layout and what is where. As soon as I go to a different store, I’m lost. Sure the layout of getting in and out of the entrance to parking lot (the one closest to University) seems to make a few people confused, consider it a sign of what you are about to get yourself into. If you know what you need, you’ll be fine. If it’s your first time, good luck.
Great prices compared to the other big box stores in town and in terms of product, I think more is available. For instance, plumbing things like different types of pex hardware to redo your plumbing, shop here. Pretty items, I would shop all three stores or even go to a specialty shop.
BBQ accoutrements like wood chips and spices, come here. Basically anything that brings out the «guy» in you, this is the place to shop.
Going into the yard is always an adventure. Product there, like in the store, has it’s own unique way of being placed.
Service has always been hit or miss and like other people have said, there seems to be a level of indifference. Even in the back when you buy a bunch of wood or cinder block, your order will be entered and instead of that person pulling that off the printer and handing it to you and saying thanks, they point at it and maybe says thanks. The electrical and plumbing departments though have always been great.
But since I’ve learned my way around the store («hidden stairs by paints & in the back) I can usually get in and out of there with ease, I will return.

Guess I never knew Menards was like a candy store for grown adults who are into DIY projects. This place even has candy and canned products (maybe more too, but I just have not ventured off throughout the entire store to actually check). If you can’t find what you are looking for to complete a project in your house/​apt then you don’t know what you are looking for and you should hire someone else to do that project for you.
This Menards is a huge 2 floor building that literally has everything including the kitchen sink. I usually am not the shopper at this place but my roommates are frequent visitors. I think by now the workers there know them by face. They can’t seem to leave the store without buying something, which means that this place is doing one great job of making sure people get what they need and then some.
Great selection of goods, friendly staff and easy to find items when you just need to go in and out.

you may not even know this Menards exists because it is a little hard to see unless you are looking… and when you live in the heart of the neighborhoods up in St. Paul this store can come in quite handy if you are trying to gather a lot of things all in one trip. They have everything and even a people mover in the middle of the store. It isn’t an escalator it is a moving walkway that just goes up… pretty dang snazzy… We have purchased a ton of things over time here. Garbage bags, light bulbs, small hand tools, and lots and lots of hardware for the home to hang pictures make repairs kill varmits… They always have a huge amount of items for the seasons – annuals in the spring, Christmas décor and trees in the winter. glad that the community supports this business as it is well needed…

OK – this Menards gets five stars just because it is the coolest, strangest, most awesome Menards I have ever been to… Even for a Mendards, this one is HUGE. Think of all those movies where people get locked in a giant warehouse club type of store. They could easily film one of those here. It’s a two-​floor Menards and is seriously bigger than any Super Walmart.
Accordingly, the selection is crazy wide-​ranging and vast, even for a Menards. While we were there, we looked at grilling things, propane heaters, wood chips for smoking, dog stuff, fleece blankets, DVDs, kitchen stuff, chainsaws, TVs, lawn ornaments, hardware and candy. Totally bizzare but a really fun way to waste some time!
My favorite part of this store, by far, is the people-​mover/​cart-​mover that takes you and your cart up or down from floor to floor. I have seen big moving walkways in airports. And I have seen cart movers in two-​story stores in other cities. But I have never seen one quite like this that is SO long and SO big and just SO impressive. Who knew you’d find this at a Menards??? And there’s often someone at the bottom playing a piano. Because… why not.
Even if you don’t need to buy anything, I highly recommend going to this particular Menards just for the fun of hanging out there and looking at stuff. You really truly will never know what you will find!!!

Being a corner house we can’t not have outdoor Christmas lights. That’s just blasphemous. They have a great selection here. You also run into many good buys like really cheap dish soap and other cleaning products. But this is not a safe haven as far as food goes, they have every kind of junk snacks, retro candy, almost movie theater size right on the outer aisle. My husband made a special point to report what wonderful customer service he received from Breanna, who went out of her way to arrange that he was brought down the humidifier filter so he wouldn’t have to make the trek upstairs. It’s great to not have to go out to the burbs for a store of this kind.

I don’t shop at Menards a lot, but when I feel like being handy which usually only lasts about 5 minutes, I come to this location. My attention span is low when it comes to home projects. I want things done, but realize how much work it is and lose interest fast.
This location is the mother of all Menards. The layout is huge. It’s two levels and has the nifty little people mover for lazy individuals like me who don’t feel like climbing the steps or waiting for the elevator. I can also throw my cart on there which provides as something to lean on while I take the lazy ride up to the second level.
Around the holidays, believe it or not the short ride is quite entertaining. There’s a grand piano (sometimes with a player) serenading Lite FM piano versions or holiday tune muzak beats surrounded by those obnoxious size energy sucking snow globes that you can place in your yard. What would Leonardo DiCaprio say? Kidding– I don’t care what he would say. If big snow globes are a person’s thing, who am I to judge?
Nice selection of Christmas décor and clearanced out items at the end of the season. I found a really nice tree skirt for $ 5.00 after the holiday season.
Garden Center is nice during season with a nice variety of no nonsense hanging plants and other low maitenance flowers and such.
I enjoy looking at all the bathroom fixtures and model bathrooms that I’m way too lazy to install.
Staff has always been pretty helpful and well informed. However the staff over by the air conditioners always seem to be on break.
Good way to spend a LAZY afternoon riding up and down the litle people mover and getting ideas for projects you may or may not ever finish.