Cellular Sales, Verizon Wireless Authorized Retailer

Josh and Andrew were totally awesome! We came in an hour before they closed and wanted to get new service at the time we were AT&T customers. Josh was our main sales guy from start to finish. He had a great attitude even though we kept him there an hour and half late. My husband and I felt really bad! Andrew was very helpful also. He answered questions and assisted Josh with our order to help speed the process along. By the end of the experience we were joking around with each other. It was just an overall great customer service experience. We could definitely use a few more Josh’s and Andrew’s out there. We will more than likely be back in the future even though this store is across town from us. Thank you for making this a positive experience!

Went in again with some phone issues. The guys were great. Derek and Jason? Jarad? Jimmy? Some J name, maybe is a G… Anyways, they were very helpful unlike my previous couple of visits (not involving them). Although my experience here has been up and down since my normal guy left, I feel like I could definitely work with these gentlemen again. It is a relief considering the «real» Verizon has hour or two waits and no place to sit. accompany that by old smelly people and I’d really rather not.
Go in and see them. Tell them Josh sent you.

My experience at the end of January with Kayla was wonderful. Thus my previous review and my return in early May when I needed a new phone. I knew the phone I wanted before I came in and was not interested in any other phone. When I walked in and asked for Kayla I was informed she had moved on to a different job I was fine with this. However from the moment I said I was in need of a new phone the sales person kept pushing and pushing for the sale. They were currently out of the phone I wanted (which I understood with it being a popular phone) but the sales person kept pushing for me to get a phone that night. He offered me six different phone types which I said no each time and that I was only interested in the phone I had come in for. Then he wanted me to get set up with a new phone that night and come in the next day to switch it out for the one I wanted… are you serious?! The third time I had to decline the switching phone offer was when I politely excused myself and went some place else. This place seems to have replaced my courteous Kayla with a blood thirsty shark. Sorry but I won’t be back again.