Midas

I am a disabled veteran currently in medical care. I called Carlos and explained my wife’s situation. She took the truck to sears for a brake pad replacement and they gave her the old you need a $ 1000.00 brake job. Carlos gave her an appointment and quoted a firm price for rotor cutting and new life time pads. I want thank you and let you know we will bring our cars to you from now on.
Doug Lambert USNR

Midas has done it again. I cannot say it enough, midas staff makes sure customers are well taken care of. Every single time I come in Carlos makes me feel at ease and teaches me a thing or two about my own car. Above all, I appreciate his and the staff’s patience and thoroughness when explaining the cause of what I’ve taken my car in for. I’ve referred countless friends as well as my own mother to N. Main Midas.
I look forward to seeing the helpful and friendly staff at Midas each time I come in.
Job well done guys!

I’ve been coming here for a few months and I have to say by far the best service I’ve had at any autoshop! The manager Carlos is very helpful and full of knowledge. I’ve never had a bad experience here and always recommend them for anything! Great work and great customer service!

Boom! Have to give it up to Carlos and his team for handling my vehicle in a superb and professional manner. It was a typical busy Saturday, but he still made sure my oil change was taken care of quickly and efficiently. Talk to him. He’ll make a believer out of you! Great service!!! Thank you!

I recommend this Midas on Main St. vs. The other Midas on John St. Had a bad experience or i should say experiences at the john location from bad attitudes, to talkin over the customer when they are only trying to inform you of whats going on.
CARLOS (Midas Manager on Main st) was extremely helpful in getting my brakes and rotors replaced from the work that midas did on John Street. He really went out of his way to make sure he understood the squeaking that I was hearing and when I was hearing it, you know troubleshooting the problem. My brakes and rotors we replace at no cost the only out of pocket cost I occured was for labor which I did not mind paying because since the repair my brakes and rotors are fine and most importantly they’re not making that embarrassing noise anymore. CARLOS called about 2 times following the repairs to check in and make sure everything was fine with the job they repaired. One thing I really valued and notice offtop was that they cared about my car’s interior, they put paper floor mats and plastic seat covers before they entered my car when I took it for a test drive to show them what I was hearing when I would break, etc. Something that I didn’t notice from the other Midas on John st.
So long story short if you are looking for a Midas shop in the Salinas area the North Main one is direction you want to go.

Thank you so much to the crew at Midas! They were so quick, friendly, and informed. Wonderful customer service from the moment you walk into the door. They even dropped me off and picked me up from home. Talk about outstanding service!!!

Great service!

Jorge was great! Reasonable prices and they didn’t try to sell me $ 500 worth of services when I simply wanted an oil change. Will be back.

I went in for an oil change cause I knew I was above my 3,000 miles and the sticker (from somewhere else) showed I was overdue… so I scheduled an apt and went in. Jorge realized that my vehicle wasn’t due (apparently some newer ones go 7500 miles), he came back in and asked if my oil light came on, and i said no, he said that he didn’t want to take my money and showed me something on his computer that showed the oil change needing to be done every 7500 miles for my vehicle (who knew!). Anyhow, he could have done an oil change and made me spend money that I didn’t have to… So I have to say I appreciate his honesty very much! And will definitely be going there for service from now on…

Jorge is the man!
We took our Chevy S10 there today at 10 am and got it back at 4pm.
Jorge explained everything, just the right amount and answered questions. The ABS light had come on, his estimates were on point, he called to communicate everything and all repair work was authorized before being done. We were shown the old parts and given the option to take them with us.
We had just had an extremely negative experience at Dick Adams just last week which was the exact opposite, where we did not get estimates that were accurate, things were not communicated, repair work was done that was not authorized, and we never saw, nor were given the opportunity to see, and old/​replaced parts.
So… one might say… Jorge has restored my faith in the auto repair industry and done the world a good turn. Him and and his teams service was exempleray and without trrying by going above and beyond, he made my day!
Whereas Fernando and Dick Adams ruined my weekend last week, Jorge made my weekend this week! Thanks Jorge you rock !!!

Great thorough inspection. Fast and friendly service.

Love these guys! Jorge the manager always takes great care of my husband and I. I’ve never felt taken advantage of. Matter act, Jorge always shows us the old part replaced to prove they’re ethical and that there was an issue. Can’t beat $ 35 for excellent service, oil change and tire rotation!

These guys are ultra-​helpful and friendly. The store manager was very nice and honest. The mechanic that worked on my car, Vernon, was great as well. Overall great experience and I will definitely come back. I’d I didn’t have another routine mechanic that I use that’s close to where I work, these guys would be my new mechanic.

Avoid this place like the plague unless you like spending insane amounts of money on repairs that you probably don’t need done.
The temps in my husband’s truck began to spike, and they replaced the headgasket to the tune of $ 800. After they returned the truck to us, we were still having the issues. When we brought it back we received a very smartaleck explanation to the tune of «nothing on the paperwork said there was a temp issue» — this was after being quoted the wrong price on top of them ordering the wrong part and causing us delays. After I lost my temper, they fixed the thermostat for free, which was nice, but I still had to wonder if the headgasket needed to be replaced to begin with.
A few months later, they resurfaced my front rotors. Three months later, I’m told I need completely new rotors and brakes, because of hard spots. When I asked what could cause that (especially considering I had brand new brakes put on less than a year ago), I was told DIRECT QUOTE «it’s usually because of bad driving». I WISH I were kidding. I called my mom, who is a servicewriter for a GM dealership, and she researched the rotor figures I gave her, and told me that they took too much off when they resurfaced my rotors. However, they continue to argue that it’s my driving, and even if they offered to fix things for free at this point, there’s no way on earth they’re ever touching one of my vehicles again. I should have learned after I dealt with the truck!