Precision Tune Auto Care

don’t go here over priced the parts on my car. i was totally taken. if you are smart go somewhere else. totally dishonest to me. never again!!!

Used their Groupon to get an oil change for $ 17. Spencer was a great help, as nice as they come. Treated my daughter and I to some complimentary COLD water bottles. Was in and out in a matter of 20 minutes, and as far as I can tell, my car is running just fine. I’ll definitely be back to service my wife’s car.

I purchased a Groupon for an oil change and safety check. I had one previously for my Mazda and was charged and extra $ 30 for a canister filter. Shame on me for believing that it was just that car. I bought another one for my Ford Escape and when going to redeem it i was told it would be extra for ⁵⁄₃₀ oil and the filter. $ 40 more dollars. He also told me i would need to drop it off for a few hours. I just went to my usual place. Pulled in and was out within 10 minutes for $ 46 dollars.

The kind of place that charges $ 75 to look at your car and estimate how much more they are going to charge you. What else can I say.

Rip off!!! This guy charged me $ 600 just for alternator and battery! I had the battery checked the day before and it tested good

worst place ever, do. not. take your car there, they did a horrible job on my car. i had to take it to the dealership & runs like how it should; a champ.

THE WORST PLACE TO TAKE YOUR CAR. I would never trust them with my car. The mananger if that’s what he called himself is a joke. I asked if they can press on a wheel bearing for me, he replied with an attitude we only use our parts so I left, as I was leaving he he says something so I was like watever. I then walked to my car when he comes out cusing at me telling me to get off his property, I don’t kno he may have beene on drugs possibly. It was wierd he then tells me what u gana do about it and pulls out his knife. I told him what the hell is your problem if u wana
then do it I have not done anything to you. He then proceeds to curse while walking back into his shop. I honestly don’t know what kind of buisnnes he runs but I hope he looses his buissnes licence. I will do all I can to see that no one has to go threw what I did. It made me feel bad for the people working their. Well if you plan on taking your car their becarful when you walk away you might get some racist jerk yelling at you.

The service was okay but sketchy. I took my car for a smog check, it them more than 30 minutes to test it (my car was the only car there) my car passed all test, but one part that was not marked. My car failed in that. I was charged almost $ 50 for it (no such thing as «dont pass if it doesnt pass»), my car is now labeled, and i need to get it fixed and pay for a full test again! When it has already passed the test and all they need to do is visual inspect and verify everything it is set. Also i was charged labor for tire pressure check and inflate when my tires have locks on my air caps and there was no such thing done to my car, i was watching everything that they were doing… Definitely never coming here again

My mother in law wanted to take her car back here for a tune up. She had one in 2007 at this location. I convinced her to try a place on the South Side.
I am so glad I did!
Three of the six spark plugs are behind the manifold requiring it to be removed to be replaced.
Lo and Behold! Those 3 spark plugs had no connection left at all! While the three easy located ones had half of the tips left. They NEVER did their job and replaced them and put my MIL at risk for her car to break down anywhere. Bad business and robbing customers.

Unless you want a cheap 18 dollar oil change from the groupon they have available here, I wouldn’t recommend going here for anything else. The groupon is the only good thing about this place. I tried too get an oil change three times within a week and all times I went in around 8 in the morning they told me I had to leave it til noon! 4 hours! an oil change takes 1 hour not 4. I believe he is the main manager, he is not a nice guy, answers and attends to you with the most minimal service and is very rude and makes you not want to be here at all. The older guy that wore glasses that use to be here before is a much better addition to this company.

Came for an oil change and waited for 10 mins with no employee coming to the desk to greet me. HORRIBLE CUSTOMER SERVICE

Manager was great provided great customer service, took it in to have my whole brakes get replaced including the discs but a few days later it started making noises, had to take it to another shop to fix the problem, didn’t want to risk to take it back to this place

There is a «under new management» sign so maybe things are turning up. My regular smog place was closed so I went to next closest place which happened to be this place. It was actually a few dollars less than my other place.
Was greeted by a very friendly gentleman. I didn’t have my DMV paper work but he said he could link it by using my car registration. That was really good to know. He said 15 minutes and I was definitely out of there in under ten minute.
Waiting room had tv and one of those kuerig coffee makers. Nice touch even though I don’t drink coffee. The counter top was a little cluttered for my taste but over all I had a great experience.
Not only would I recommend giving this shop a chance, I would definitely recommend not «bypassing» the whole town of salinas a reviewer stated. This is a great town with lots of great places to do business.

Customer service itself it pretty good and the work they do is good too. However, every time I go in a feel like they are pressuring me to get other things done in my car. Some I know I need, some I think are bogus. I only go to them for oil changes because they overcharge for a lot of the other things. I’ve got a quote from this place and then went to other shops and paid for the same thing for almost half the price. I myself would only go back for an oil change.

Went there this morning to get our oil changed. Rude and arrogant customer service. Left without getting the work done — even though we had a great coupon. Too many other choices to waste time with these unprofessional jerks. Don’t waste your time with them either. There is a reason why they have to have Groupon coupons for so cheap — otherwise, probably would not have any business.

I received a message from the owner, he explained that the shop has a new owner and new management, apologized for the bad experience I had before.
Will give them another chance, hope that it is like the shops in San Jose, will keep you posted on how they do, and if they have improved.

New management!
came from San Jose to get an oil change since there’s a 13.95 special while visiting my girlfriends parents cool guy and a great deal

I called the day before to get an appointment, no problem to come in the next day at lunch. However, turns out that everyone except one guy leaves at lunch too, so he kept having to leave my car and oil change to answer the phone or to deal with people coming in. There’s a coupon online, which makes this place the best deal in town, but the waiting room stinks. I wouldnt sit down in one of those chairs for fear of ruining my nice slacks.

Rico is the new manager and he is GREAT. He is knowledgable and honest. And that is what you are looking for when you care for your car. Even cooler, P.T. gives sweet coupons in the mail and I saved $ 50.00 !!! Thats alot if you ask me. Thank you P.T. for hiring great people. Everyone on the staff is nice and helpful keep up the awsome work.

I just moved to the area from southern california and frequent SF and SJ often… so needless to say I was due for an oil change. I initially opted for Midas (a more well known company), but after being turned away TWICE due to 1) being too close to their closing time (even tho I had 20min before closing), and 2) too busy with their last appointment at 1pm even tho they closed at 5pm… (AND their oil change with watever else they add on takes 1.5hrs) –_​_​_​– … I decided F Midas. I called Precision Tune to see if they had availability. I was greeted with a very courtesy gentleman, who said they only take15– 20 minutes for the oil change and could take me if i came by 4pm. I got there around 3:45, and they were able to take me right away. I don’t even know how long the oil change was, but it didn’t seem long at all! The oil change was probably only 15 minutes, but I was in and out just like that! What I didn’t like was that I had to pay $ 7 extra for a different type of oil which they said was required for my old 94′ Accord… but oh well. They recommended certain things but they don’t push you to get them. Overall, I got good, quick service. If I ever need another oil change, I would definitely come back here!