Exit 15 Trucking

Rite Way contracted Exit 15 Trucking Inc to deliver my car from LA to Iowa City. I was so disappointed at the service they provided.
The scheduled pick up date was July 20^th and the delivery date was July 26^th. On July 18^th, Exit 15 called me, telling me the pick up date was postponed to July 22^rd. I was worried about whether the car could arrive within 4 days. But the representative told me: «I guarantee you, 100% sure, the car will arrive on time, because it’s a team of two drivers and they drive fast». I believed her.
Then I didn’t hear from either the Exit 15 or the drivers. I had to call the Exit 15 on July 21^st, one day before the pick up date, to make sure the driver is coming as scheduled. I was told yes and that the drivers would call me soon. Nope, no body called me after then. I have been waiting for the whole morning of July 22^rd, expecting the drivers to appear. Then at 2:00pm on the pick up date, I got a call from Rite Way, telling me the driver would NOT come to pick up my car, for no good reasons!!!
The Exit 15 simply canceled my order, on the very date they schedule to pick up my car!!! Fortunately, Rite Way helped to find another carrier, but I have to wait one more week before the car can be shipped to Iowa City.
This has been very unpleasant experience and Exit 15 has been very unprofessional.

United Intermodal Group contracted Exit 15 Trucking Inc to deliver my car from San Francisco, CA to Chicago, IL.
I was told the delivery would be door to door. However, it was not. My car had to be driven to a different city near San Francisco, about 20 miles away. When my car was delivered, the freight truck driver was worried about Chicago city streets and refused to drive my car to my apartment because the streets were too narrow for him.
I was told my car would arrive within 7 – 10 days. However, it did not.
The truck driver for Exit 15 Trucking was from Utah so he said my car could not be stored in Chicago. He said if I didnt pick up the car he would drive it back home to Utah! Luckily I had someone pick up my car for me because I was out of the country.
I didnt receive a call regarding the car delivery until THAT day. So basically the delivery window was only a few hours before drop off. My car was shipped without any issue though. I heard a lot of dead bugs were on it, but it made it to Chicago without scratches or dents.
Not quite sure how much this company charges if you call them directly to arrange a car transport, but a $ 650 deposit was due at time of delivery.