Jiffy Lube

This is seriously the best place I’ve ever had my oil changed. These guys are great! Not only are they super knowledgeable, but they are all so nice. I live two blocks away and sometimes I pass by as I jog or walk my dog and they always say hi and are so friendly. In addition to always getting my car’s oil and stuff changed quickly and for a good price, they helped me out last week when my car had been making an odd noise. It turned out that it had been a special type of jeep tire I had gotten replaced. They drove it around and didn’t even charge me. I would have had no idea if they hadn’t told me. Really great place and you should definitely go here if you live in Rose Park or the west downtown area. It’s right off north temple, so really easy to get to!

This place is awesome! The guys are super friendly, helpful, and informative! We were driving across country and needed an oil change. They gave us such helpful advice for our trip. I would highly recommend them!

Went to this Jiffy Lube location for safety and emissions. They failed me because my tint was too dark. My car has been registered in Utah for 6 – 7 years and I have never had a problem with safety (tint) before. My tint is probably the lightest tint I have ever seen in Utah streets. I had to wait for 2 hours and pay $ 50 just so they can fail me. These guys are a bunch of crooks and seem to follow different law compared to any other shop that does safety and emission inspections. My advice for you is STAY AWAY FROM THIS PLACE!

The absolute worst. They over tightened the oil pan bolt and and a whole new pan was needed. They then claimed it wasn’t them. Even after another mechanic confirmed it was jiffy lube they denied it. Many hundreds of dollars spent to correct their mistake. They didn’t care at all and either did the regional manager. Zero stars would be too much… never ever go here. Ever!

They could not bill the fleet card properly. I asked rhem not to fill the washer fluid (i use a different solution) but they filled it with theirs anyway. I will not be back.

I took my brand new WV for a first time oil change after 3k miles. They got oil change, charged me 100 $ and then said ‘for new WV you didn’t need to get your oil change for another 7k miles’. Are you kidding me? I can’t trust them now and I will never go back!

I always take my car to a jiffy lube for safety, emissions and normal oil changes. this one was the closest to my work so i opted to go here during my lunch break. there was only one other customer there when i got there, they pulled my car into the bay and it took them an hour and ½ to complete the tasks and then they tried to convince me that my brakes were bad, which they weren’t even close, but they wanted to do my brakes then and there but i refused. I soon after took it to my mechanic who checked them and told me i was right. my brakes had plenty of life left and wouldn’t need replaced for a good while. I will never go back to this location.

I just returned from Jiffy Lube, at 757 W. North Temple. I needed emissions and inspection. I arrived at 9:10 AM hoping that I would be first in line, but there was one vehicle ahead of me. The employee said she was getting her oil changed, then they would do her inspection. I asked why my car couldn’t be pulled into the inspection bay while the first customer was getting her oil changed. He said they didn’t have enough employees to do both.
I took a walk and made some phone calls. When I arrived back 40 min later, the first customer’s car was just leaving the inspection bay. My car was next.
I went to the waiting lounge and waited another 40 minutes. I never heard from any employees. When I got up to check on my car, I couldn’t believe it but my car was still in the lot, and hadn’t even been pulled into the bay, yet alone the inspection started.
I was fuming mad, and when I went to talk to someone I heard the manager apologizing to another customer about being short handed.
I wanted to ask the manager when I could expect my car to be inspected, but he wouldn’t even make eye contact with me, and just hurried to the next car and started working on it. I think it was just him and another guy working there. I got in my unattended car, luckily it hadn’t been stolen, the keys were in the ignition, and I drove home.
This is a horrible way to run a business. I’ve had all three of my passenger vehicle in for oil changes this year, but I’m never coming back. I’ve had problems at this location before, but keep coming back because it’s close to my house. From now on, it’s the dealership for me, even if it costs more.

I have taken my cars to Jiffy Lube for years. The last two times I took my car in with the power steering fluid low to the Kaysville store. They told me after the service that the power steering fluid was full. When I started the car the power steering was still making noise. They put the fluid in it, but I don’t think they checked it. I took my car to the Layton main street location yesterday. They talked me into getting my rock chips in the windshield fixed. The chips do not look fixed. They also said all tires were set to 40 pounds. My tire light was on when I came in and was still on when I got in. They checked the tires and two were low. They blamed it on the valve stem. I took my car to Discount Tire. The checked the valve stem and said they were fine.
I now worry about what other services they say they do and do not do. I don’t think I will go back to Jiffy Lube.

First time I used this place today. They were fast, nice and no hard pressure sell. I will be back.

This is an establishment that I know I can trust not to up-​sell me on things my car doesn’t need! The staff at this location is always courteous (when you pull up they meet you at your car and open the door, then show you to the waiting area). More than once when I’ve gone in I’ve been given honest feedback about what my car does or doesn’t need («Your air filter actually looks pretty good, maybe hold off on changing it till next time,» etc). I would go out of my way to have my car serviced at this location!

Had to get my safety and emissions inspections done this month. Normally I go to the Jiffy Lube on 700 East and 400 South, but my dad recommended driving a little extra to the West Side (Cookie Kwan?) JL. Totally worth it. The staff was friendlier, the waiting room was cleaner, and most importantly the wait itself was shorter.
During my inspection, the mechanic pulled my rear wheels to inspect my brake pads. He came in to show me with the gauges (credibility) how I was close to the Subaru’s recommended minimum pad thickness, and gave me the option to have them done there or go «somewhere else if I already have a guy, but don’t wait too long.» Most other Jiffy Lube locations are constantly trying to get you with the upsell, usually something about your cabin air filter, canooter valve or blinker fluid being seized. It was nice to have a guy just say it’s probably time to replace this part that wears out, but I’ll leave it to your discretion.
Not sure how these guys can ask $ 65 for 4 quarts of blend oil, thus preventing a 5 star rating for what might be termed a fast-​food garage chain. Anything more serious than oil changes and inspection, I’m going somewhere else. But as corporate «garages» go, the North Temple Jiffy Lube treated me pretty well yesterday.

Great job! No surprises, usual upsell attempts re air filter and wipers
Our windshield wasn’t cleaned (part of the package) but didn’t think about it till we left.

Tried these guys out because they’re near my apartment. The good… they’re fast, very professional, and when they’re slow will actually throw out some specials. The bad, it’s a little pricey, but I don’t experience the upselling that Michael W. got. I have been going there for about a year… A+ for service and speed.

Okay, so I cruised in for a simple oil change and got hit by the major up sell …
The oil jockeys employed here tried to super size me with pretty much every automotive related test, check, fluid, and filter under the sun. It was quite entertaining to see them in action, recommending everything from exotic engine sealants to transmission flushes, topping off the power steering fluid, and much, much more.
«You know when your frammus interlink gets to 110,000 miles the manufacturers recommend a full replacement of the billinger arm seal, along with a complete fluid change of the sludge tank and recycling combiner. Plus, you’ll love the extended mileage from the reduced friction and the lovely new car smell it gives your car! Shall I go ahead with that?»
Ok guys, cool it on the high pressure sales. You’re killin’ me here. All I want is an oil change.
Still, I have to admit that they got pretty darned lucky when they peeked under the hood and lo and behold discovered that my serpentine belt was all crackled and worn (and yes indeed, it really was). I was preparing to travel halfway across America, so it was a good save. The mechanic must have been chuckling to himself with great glee on that one!
All in all, my «oil change» ballooned up close to $ 100 and turned out to be more of a last minute car repair session than simple fluid maintenance. I may not have been in and out very quickly, but my wallet was sure lightened in a Jiffy …