McDonald’s

I know it a McDonals but this place is the WORST!
Manager named Juan Mendoza is the rudest person I have ever had the displeasure of meeting!
I cannot believe this guy is employed let alone a manager. And her is why:
I waited in line and ordered my food (THAT THE GOT WRONG) and when I made them aware of it, he rudely asked me «what do I want him to do about it?» and didn’t even offer so much as an apology for HIS mistake.
Then he goes on to return my money and ASKS ME to leave?
I have NEVER been treated so badly by anyone & was beyond upset!
Stay away from this terrible place with shity management.
I cannot see why McDonald’s would hire people that treat their customers like shit.

It has a lot to improve especially the management department. They treat customers so different. It doesn’t matter at the drive-​thru or inside, we have watched careful for a long time and realized that they treated people who spoke Spanish nicer. If we had our friends who come from Spanish cultures with us, everything would be ok. When we are «alone», then there’s no any warm greeting. Ordered right thing but provided wrong to the customers. It happened too many times and caused us driving back again at least couple times in the past. For some reasons, they always want to give us french fries when we ordered chocolate chip frappé. Once they wanted to give us sprite. Sometimes employees got impatient when we repeatedly telling them that they got our orders wrong. They also need to pay attention who arrive drive-​thru first. It happens a few times that we arrived first and they decided to take the orders from drivers behind us first. Certainly caused the line longer out to the road. However, it just feels so sad to see the way they treat customers so different. Shouldn’t it be the same no matter what cultures customers come from?

What the actual…
Every…single…time… I order a drink from here they mess it up. My little brother used to joke that all the kids who did too many drugs from eastlake highschool worked here. Now I believe him.
It’s always the same person, does he get nervous around me? I don’t know but just really clarify what it is you want and how you want it. The platue way.

I came here for breakfast and when I got the second window the assistant manager gives me the food and tells me good day. I left then after I came home I realized he forgot to give me the orange juice. So I went back and when the same person gave me the orange juice. It seems it was standing there for 10 minutes because it was not cold and it tasted room temperature. Also NO napkins in the bag with the food. Why can’t they give what they are suppose to give you? Thanks.

Went here at night and waited almost a half hour for about $ 5 of food. I do not agree that this location serves fast food… It serves food… slow, slow, food.

OK, so while the facility makes it nicer than the average McDonalds, I’m knocking two stars off.
Service here has gone WAY downhill since I wrote my original review. Things come out slowly, managers have been yelling at their employees about protocol in front of customers, and you now have to give them your first name every time you order so that they can call your name when your order is ready. This rule seems to apply even if you’re the only customer currently in the store.
I will say that weekday morning staff is still solid — when I make a pit stop every once and awhile for a breakfast sandwich the same employees are there, and all of them are fast and down to business. The teens that work on the weekends? Not so much.

While I recognize that McDonald’s is a place for a quick fix at budget prices, the brand should have a certain amount of consistency.
The service here is deplorable. If it happend one or twice, I wouldn’t even mention it. The reality is that the quality of those working here leave much to be desired. Often orders are incorrect, the drive though is so slow, that it is not worth the time. To top it all off, the staff is rude. I will not be frequenting this establishment any longer.
If you are looking to get your fast food fix in Sammamish. I would suggest the Jack In The Box across the street. They are superior in every respect.

I mostly come here so the kids can play on the toys while I check out the moms. Haha. The service isn’t very good and they usually screw up my order but I wouldn’t expect anything less at McDonald’s. This will be Ur standard McDonald’s visit.