Clarion Hotel

Both sleep number beds did not work! I mentioned it at checkout and they said thank you for letting us know. There was a large hole in the carpet at the entrance. It must have really been bad bc my 17 YO son said this was the worst hotel we’ve ever stayed at AND he always gives the happy go lucky responses and tells me I’m over reacting. So it was bad!
The 1 star is for the shower pressure and hot water!

Stayed here over Thanksgiving holiday.
Nice, clean, spacious room. Prompt service from front desk. Atmosphere surrounding area is picturesque and quiet.
Voucher given for breakfast buffet. We were pleasantly surprised at menu selection, as it changed both days, pretty good.
I would return and recommend, thumbs up!

Stayed here a number of times in the past, always found room, restaurant, bar and service to be excellent… BUT, after staying 2 nights in a 14 day period, we were given the same room 104, a handicapped room we didn’t need, and it was dusty, certainly not as clean as any other room we have been in. No question this is the substandard room given Hotwire customers. Very disappointing in a hotel that does so many things right.
Then my wife was served wine in a glass with lipstick on it. That’s it, we are done with this hotel. We spend at least $ 100 on dinner and a few drinks every time we stay, and they can forget that as well. Such a shame.

This is a nice place to stay, with very friendly staff and large clean modern rooms. The breakfast is full service with fresh cooked eggs, meat and fresh fruit, and the restaurant/​bar does a good job in the evening. Also its close to downtown where there are several great places to go in the evening. I have probably stayed there 20+ days for business and look forward to my stay here.

This is a hotel with a tremendous amount of potential, but it does need some TLC. Our room has water stains on the ceiling, and the same kind of stains are apparent on the ceiling in the hallway outside our room. The controls of the two Sleep Number beds need to be replaced, so we can’t find our number…: (. The bathroom door does not lock because the handle of the door is not installed properly. The room is very quite, clean, and the AC works well. The staff we have met is very helpful and polite. We will not have time to use the pool, so I will not comment on it. We would stay here again, but they have a diamond in the rough that just needs a little care to turn it into a precious gem.
The breakfast is amazing!
Hot Tub or Cold tub? If the breakfast hadn’t been so good I’d taken away a star. Folks you need to to fix your hot tub because it should not be barely lukewarm and the pool felt like ice water! We asked the front desk how to turn the temp up on the hot tub and we were told it cycled. The cycle isn’t working, so get a new heating system. Still a nice place to stay, but if you are going to advertise a hot tub keep it in good working condition.

Room has stains on the walls. Hole in the carpet. The faucet in the bathroom is leaking. There fix was to put caulk around the bottom. Now it’s leaking and oozing caulk. Sleep member bed must be at the «concrete» setting and it’s not working so I can’t adjust it. I’m a choice hotels elite member now for several years. I will log my first complaint in the morning. Ahhhhh no I can here the shower running next door while sitting on my bed.

The attached restaurant had great food and the bed was comfortable. Staff was very friendly. However, the room was a bit gross, stains and splatter marks on several areas. Internet was slow as well.

Older hotel that is undergoing some updating. I checked in on Wednesday around 5pm and received a voucher for breakfast the next morning at the attached restaurant (Black Sheep). The computers were down, but they were able to get me checked in fairly quickly with no hassle.
The room was a decent size with a couch and small desk/​table. The bed was a Sleep Number (same brand I have at home) and was comfortable. Temperature control was the old wall unit style that I dislike because they are loud and cool/​heat the room inconsistently. The walls were so thin that I had to listen to the guy next door having a conversation (in a normal tone of voice). I also heard every time his ac unit kicked on.
Just as an FYI, the other people I ran into who were staying at the hotel were service professionals (1 was a railroad service mechanic, 2 were AC installers, and 4 other guys were leaving in service trucks that I did not identify). Nothing wrong with that, I am just used to seeing more business professionals at the hotels where I stay.
The breakfast was the worst part. I took my voucher into the restaurant and though there were two women working there I was never greeted, seated, or even told to find my own seat. I looked over the buffet (scrambled eggs, bacon, French toast, biscuits/​gravy, and fruit), then laid my newspaper down at a table, then started filling my plate. The food was fair, but even after I was seated no one ever came by my table. I got up, poured myself some juice then finished my breakfast. I never received a check– I left my voucher on the table and then got up and left.
Having grown up in San Angelo, I know most of the folks there to be warm, friendly and gracious. I guess the people working at this restaurant must be imports.

We checked in and the bed was slept in and the room as not cleaned. We went back to the lobby and they gave us another room without a problem. We were supposed to stay the night but we were trapped by the ice. We spent three days here. They supplied us with toiletries (toothbrush toothpaste soap towels and extra coffee, for no extra cost). The Sleep Numbers bed was awesome! I plan to buy one because of this experience. The internet is fast. Breakfast was delicious *I love their bacon. The only reason they didn’t get five stars is because their t.v. sucks. I think they have one line split over multiple t.v.s. in this age of 1080p where did they find 480i. They have a small clean gym. A nice big clean pool with a Jacuzzi. Our room has a microwave, coffee pot, mini fridge and was stocked with toiletries and towels. We tried to get a cheap room somewhere else. It was dirty stinky and looked dangerous. This hotel is clean nice well lit and very accommodating. It made a bad trip into a tolerable trip. Well worth the money.

Would have given the hotel five stars, but why have a Sleep Number bed if it doesn’t work? The remote was broken, barely was able to get it turned on– then only half the bed worked (barely).
The hotel is very clean and the staff is very friendly.

Great staff they were very friendly and accommodating, the hotel had very clean and spacious rooms, and the business center was well lit with fast internet. The hot breakfast was good with plenty to eat. We would stay there again.

Recently remodeled and very clean with an attentive front desk. The adjustable firmness remotes for the beds were a lot of fun to try out.
Highly recommended chain hotel in San Angelo, in the outer edge of downtown but convenient to just about everything.

Nice hotel! Definitely recommend to stay here if you’re in town for any event! Saw the previous reviews and gave them a try and was very pleased with the outcome! Great staff, clean rooms, and close to the downtown shopping area. Will be back in the future!

This is a very good hotel. Generous and clean rooms, good amenities, and great staff. They let me check in early. Very nice!
I see the 2012 reviews that talk about musty smell in the lobby. I stayed in April, 2013, and that problem must have been fixed.
Warning — make your reservations early. I stayed at the Clarion on a Tuesday night. The hotel was 100% sold out. All of Halliburton was staying there.
By the way, I am a woman traveling alone on business. The front desk very discretely places women like me on the same floor so that we feel super safe. This is not to say that there was anything at all that made me feel unsafe during my stay. The hotel is located in a very upscale part of town, and the guests were all business people. I just want to say I appreciate this extra effort.
I will stay at the Clarion on my next trip to San Angelo.

Excellent Hotel. Recently renovated rooms, friendly staff. I have stayed in all the hotels in San Angelo this one now rates the highest!

As stated in the other review the smell in the lobby is horrible I can’t describe what it’s like but you definitely wrinkle your nose when it hits you. I stayed one night here while we were moving my daughter into her dorm as ASU so we were just happy to have a comfy bed to sleep in after all that moving. They have an outdoor covered small pool. The breakfast was probably the best part. They had a TX waffle maker along with the usual assorted cereals, breads, pastries, donuts/​danishes, coffee, juice, milk water etc. Over all not a bad place to say for one night.

I stayed the night in this hotel when I first came through San Angelo to house hunt before we moved here. It was the only hotel that had decent reviews (on another website) so my friend and I gave it a chance.
The lobby has a musky/​mildew smell, but thankfully you can’t smell it at all up in the rooms! The rooms were nice — nothing fancy but they seemed clean and the hotel was quiet. I can’t speak for the food, we ate out in town.
BEWARE: they sometimes write credit card numbers on your invoice — so if anyone wanted to get your number, it would be VERY easy for that to happen. NO identity protection there!
I recently went back here when a family member was in town with their family and they were staying here. Same as I recall — the lobby is stinky but the rooms are totally normal. On this visit I also got to see their pool facility — it was nothing special — just a basic pool with a hot tub next to it. It was covered, so that was cool because with the summers the way they are here, it would be torture to have kids in an uncovered pool — they’d burn!
The hotel is pretty much on the edge of the the river and the more run down side of town (or so it appears run down because of the real estate near by). There are several newer hotel chains on the other side of town, off the loop, that I’d be willing to recommend to out of town guests, just to compare and see if the accommodations were any better.