Blanco Fixit

They repaired my Craftsman mower in less than a week. They also provided me with a detailed list of the parts required to fix my mower. They answered the phone every time I called to ask a question and they were courteous in every encounter.

Dropped our lawn mower off on Saturday and it was done by Monday, and only cost us $ 21. Totally worth it, especially considering my husband had spent two weeks trying to «fix it» himself. Also I thought they were very knowledgable, helpful, and friendly. Would definitely recommend this place to a friend.

The owners are REALLY rude. I’ve been coming here for years and they do really good work but they need to work in their customer service.

I am on the fence about Blanco Fixit. On one hand they try really hard, are super responsive, really nice, and well located. On the other hand, they are limited on the types of small engines they service (lawn mowers only) and even the brands they can fix (only certain makes are serviceable there).
My story is that they put in a good faith effort to try and fix what apparently is a difficult mechanical setup on my mower (mower is one brand, engine is another, and the whole setup is industrial). However, they kept having me come back to fix it only to never fix it. Ironic when you look at their name…
Anyway, they finally admitted that my mower engine was beyond what they could work on and gave me a good option for repair, which I appreciated.
Overall, my take home is go here if you have a very simple, light grade mower. Anything else, look elsewhere. Also, they really need to quit smoking in the shop (and quit smoking in general), but that is just a personal preference thing, but it is pretty unprofessional in my opinion.