Charley’s Grilled Subs

The best cheesteaks i have had i recently moved here from southern new jersey where you will find cheesteaks on every corner so i found this place in northstar taste just like up there and is very filling and i like the fact they use real bacon bits and not to sound racists but they need to hire ppl who speak and understand english better they messed up on my order a few times and the chashier girl i had was rude but the owner whose a short hispanic guy was very nice

Very decent Philly cheesesteak sandwich. Got the combo, add fries and a drink. All they had to offer was bottled water. Soda
Machine down and only had a little lemonade left. Oh well. Gave us 10% off, so not so bad. The two servers were making the best of a crummy situation by still being courteous to the customers. Really appreciated that as they could have just as easily been grumpy. Thanks.

Food is pretty good but not enough for me to come back here. I was snubbed by the cashier, who was extremely short with me, and completely without manners (no thank you, or you’re welcome at any point during the transaction, despite the fact that I thanked him!!). Imagine my surprise when he was extremely friendly to the customers behind me, who were two young black males. Along with just being chatty with them, he asked if they were military, and when they said they weren’t, he gave them the discount anyway!!! The irony of it is that I AM in the military, and he did not ask me. Additionally, the two males both had longish hair, and piercings, and in no way looked like servicemen. :/​I’m hate to claim racism or sexism, but the blatant difference in treatment was just ridiculous. Never going back to this one.

I’ve been to two different locations of this place and I must stress that the one at the Forum-​Agora Parkway is better.
You walk up and pick your sandwich. My personal choice is always the Philly Cheesesteak. They have a flat top where they grill your meat/​veggies in front of you and add cheese. They can top off your creation with lettuce, tomato, jalapeños, pickles. Last, pick your condiments or sauce. The fries are nice and crisp and can be topped w/​Chili and Cheese + Bacon.
On my last visit the Manager on duty kept yelling at his team. When I stepped up to order he started to yell across the restaurant to start getting my order. I understand your sense of urgency, just don’t yell at your customers.

It is located in the food court at Northstar Mall. The steak sandwiches are OK, but if you notice, the meat is not seasoned, so it is a little blah. The fries are really good and you can get free refills on beverages!