Gardens At West Green

I originally selected this venue 2 years ago when it was beautiful and lush. Construction next door began, which is out of their control, and our wedding had to be rescheduled for personal reasons. But once I called, and called, and called and finally got Karen Little to return my phone call she explained that more construction would begin and I explained to her that after numerous attempts to contact her via email, text, and repeated voicemails, and due to the condition of the venue I would need a full refund for the $ 2,000 I paid. That was in October 2014… still not a single response from her. I will call her every day for the rest of her life, just like a debt collector, until I see my money. I am not donating to charity here, I was supposed to have a wedding and as a result all my plans have been SCREWED! And google states they are now permanently closed, which is not surprising. I’ll go to war. If zero stars were a rating thats what Id give it.

We chose this Wedding Venue, not only because of how absolutely gorgeous it is, but we liked that we could bring in any caterers and vendors we wanted. From the second we walked into The Gardens, we knew it was the right choice for our venue. Now I cannot have imagined our wedding anywhere else. The venue is well kept, magically beautiful, and in my opinion, the best in San Antonio. I loved spending the day getting ready with my bridesmaids in the fancy bride’s room. And I especially loved watching guests arrive from the window and seeing their faces light up when they saw how breathtaking the venue is. Karen went above and beyond my expectations and definitely helped make everything perfect. When my cake was leaning and the glass on my seating chart broke, Karen approached me with a soothing tone, and helped keep me calm about it, while graciously fixing it. She helped line up our wedding party and told the ring bearer and flower girl when to walk. I was very impressed with her patience, professionalism, and her great talent for weddings. Thank you so much for making our special day even more memorable. I will definitely recommend The Gardens at West Green to future brides.