Nile Auto Service

Looks like I should have paid attention to reviews. Went in here yesterday at 10:30am to request a 60,000 mile check up. He went thru the details but told me it was too late in the day to start, that I should come back today at 9am. He said he would call me with an estimate later in the day. I did not receive that call. I showed up at 9am and it was a ghost town. The sign on the door lists their opening time as 8am. Read reviews and go somewhere else!

I take it back. Last time I had a scheduled appointment, no one was even there. I waited 15 minutes and left and never heard from them.

My mom dropped off her car today at 830 and was told that it would be the first car to get detailed; she was told to come back at 130 when it would be done. When she returned to pick up her car they told her it would not be ready until 500. At 5 she returned and no one was there! They left before she even got there to get her car. No message No Nothing!!! She had to call a locksmith to make a key that ended up costing her more money. And the worst thing, her car was still not clean!!! Do not go to this place, horrible service, horrible people!!! The only reason she went is because she had bought a groupon. This place should be ashamed of themselves for doing this to people…

Went in for an oil change, but they had some staff shortages. Asking if it would be better if i came back tomorrow, he said that would be great. Showed up the next day, and the guy remembered me, stopped what he was doing, and gave me an oil change in around 20 minutes for a good price. Didn’t push anything on me, no hidden charges, no bs. Probably would have been out even quicker if i had arranged a time. Definitely stopping by for a detailing.

It is rare to find a person that is passionate and skilled in his craft, yet humbled to educate the public while providing excellent service simultaneously. Mr. Malik embodies such characteristics with great style and professionalism! My car seemed to be in decent condition and upon referral I was going to Nile Automotive for a 100k mile review … what I received was invaluable. From the moment I walked in the door I was greeted in warm fashion and told to make myself at home, which never happens at an auto shop, and upon waking from my nap I was greeted with less than great news about the condition of my car. Mr. Malik not only explained all that he found in his thorough review, he also patiently explained the details of the problem as well as the logic behind the problems and all in very clear fashion (not mechanic jargon), followed by a guided tour to verify his findings for myself. Mr. Malik repaired my car for a more that reasonable price and explained prevention care and maintenance for the future. Unmatchable experience — I will be back in 3k miles!
It is official … Mr. Malik is my mechanic and he and his team at Nile Automotive are my new found auto family! If you are not going to Nile Automotive — you are not giving your automobile what it deserves!!!

This was an amazing experience after dealing with 3 or more mechanics who either did not know what they were doing or were just scamming.
One mechanic had my car for over 2 weeks and said he could not «figure out what was wrong», I picked up the car and after reading some Unilocal reviews drove my car right over to Niles.
Within 20 minutes he had the car running. AND it cost me $ 20.00!
If you want to be truly surprised, impressed, satisfied and confident about your car repair, and with a Mechanic, this is the place to take your vehicle.
You will be impressed. I highly recommend Malik & Niles Automotive Service!

Malik and Yaz are awesome. They also do an incredible job on detailing cars inside and out and even the engine part. They said I wouldn’t have to pay unless I was 100% satisfied with the result. They also offer car wash and detailing service in Randolph AFB for those who are on the base. Definitely recommended!

The customer service here is incredible! They were very polite and took the time to explain what was wrong with my car and what needed to be done. As a woman, I felt respected and that I was taken seriously as a customer, which is something I haven’t found at all auto shops. Definitely recommend these guys!