Quest Diagnostics

If you don’t have great experience here, it’s probably because you didn’t make an appointment. I have used Quest (this location) for 20 years. Go online and make your appointment and you will not be one of those folks wondering why I am going before you, even though you arrived way before me.

No matter at what hour you call, no one is there to answer the phone. There’s literally no point in trying. And it’s no better when you go there. The morgue is a happier place than here.
I really didn’t want to go through an apt in the first place. I kept trying to call them to see if I needed an apt for the test. But no one ever picked up the phone. And certain tests can only be done at certain times, which is separate from the non-​sense of «all walk-​ins are welcome» outside of their business hours. But I couldn’t get that information because no one ever picked up the phone.
They really need to get rid of the people at the front desk. The guy looks at me with this vacant look as if he was literally stuck in the face with a hammer or just so saddened because someone spoiled the end of The Sixth Sense for him. Bruce Willis is a ghost. People keep talking about automating this and that. Self check out lines at the store. Self driving cars. They really need Google or Tesla or IBM to build some kind of service to get rid of the people at the front desk who work here because it could literally be done better by a robot or a potato.

Its silly that no matter which quest I go to for a urine sample the lady who hands me the container and wipes seems to want to tell me how she prefers that I use them, but then freezes and just says. Use this first, fill this, and use this last.
Wow, I wonder if they spent a whole day on that line at specimen collection school. Maybe if it is that hard to talk about there needs to be gender specific instructions on a label, cue card, poster, scrolling toilet marquee or something.
I for one, do not want to contaminate the sample, by misunderstanding the process.

I had my yearly wellness visit with my doctor today. Part of the trip included routine bloodwork just to make sure everything was running as smoothly as it should be. They sent me to Quest Diagnostics.
I had been once before. Years ago some job did a drug trust prior to hiring. They still had all my info on file and were able to get me in really quickly. I went back to my room and the technician came to get my blood samples. He was super friendly and easy to talk to and had all 8 vials drawn in just minutes.
Great experience. Thankful for the quick in and out and would definitely choose this location again next time!