Service King Collision Repair of Bandera

I don’t know why they got such bad reviews before. The receptionist was so nice and my advisor Saul was very professional and helped my deal with my concerns and the insurance. Thank you Service King!

Erica with Geico is so rude. She was rude after I did not have my insurance card and she had to actually work and call my insurance to verify. I asked her would you like my policy number and she responded smartly with «I am pretty sure I will need that». She was just all around rude and very unpleasant while getting a rental vehicle.

Geicko insured? Don’t take your car here! They just rip you off!
I met with an minor accident, there was a dent in the front bumper cover. As my Geico insurance agreed to fix the damages, I selected this service king body shop & took my car to them.
First when I met them, they were very cooperative. They expedited my service request and got it done in 5 days.
But the used low quality after market parts. Worse, Mirror was replaced with a faulty one, which just kept shaky during the drive. When I took my car and asked them to replace, they just kept saying the parts are on national back order, I later understood that they just didn’t want to fix it.
They also messed up the driver side window, while replacing the mirror. They couldn’t fix it. Instead of fixing they started blaming it on the car, that the parts might have worn out. The window was perfect when I dropped the car with them, but once they fixed the mirror, it messed up the window, it doesn’t close& gets stuck halfway. Thus just kept arguing with me that it was not their fault, when clearly it was theirs.
They replaced the bumper instead of fixing it, also the headlight, which was also in perfect condition, Except for the repairable bump. When asked why, they said that the parts were broken from the inside.
After all of this, they agreed to replace the mirror, once they were available. It’s been 8 months now, thers no word from them. They just don’t care, after making a hefty bill of $ 2500, just for those things. I had to pay $ 250 deductible, also I had to shell out more insurance premium.
Bottom line is, never take your car here. You’ll get ripped off, like they did to me & service is below par.