Wingstop

Food was really salty at this location… But customer service was great … Still might come back.

I always go to this wingstop, my food is always great, staff is always friendly and I never have a problem when I go in there. I will go out of my way just to eat at this one and they know me as Fabio. Lol This wingstop is wonderful. Keep up the great work!

Got some Wing Stop today, & it was awful. Only ate 3 boneless wings & a few fries, both were soggy. I was so disappointed, I usually love everything here but today I even felt sick after consuming their food. I’ve been coming here for years, & I can’t say it’s getting better unfortunately.

I avoid this location. What employ does not understand the wing cent specials they have on mon & tues? Every time I would go, I would receive attitude from the cashier. On more than one occasion, I’ve had to wait for an order (that I placed over the phone) just to have it sit on a rack and get cold. Employees were too busy discussing their lives to do their jobs.

This was the first time I ate at Wing Stop. I ordered 10 wings. Five with the traditional hot sauce and five with Cajun hot sauce and a side order of fries.
The order was ready within 5 minutes. The wings were meaty and hot, and spicy enough. However, they were salty. Very salty. The fries were good though.
Service was prompt and friendly.

I really love this location because it’s the only decent eatery on Walzem where you can get quality food up until midnight!
The lemon pepper and mild hot wings are always great. The ranch dressing is crazy good and pairs well with most wings sold here. The french fries are consistently hot/​fresh, once we got a lot of small runt french fries and they happily made us another batch. Sweet tea is wonderful and make sure to try their cheddar sauce with your french fries.
We usually hit up Wing Stop around 10 or 11pm and every single time we come in they are cleaning, mopping, pulling out equipment and wiping things down. I think the staff does a wonderful job at happily greeting customers while still managing to make sure the restaurant is spotless.
Great wings and service here, if you’re unhappy with something bring it to their attention and they’ll fix it.

The guy taking our order was so high he could barely stand up. I had to repeat my order multiple times and in the end it was still wrong.
The food was not good. I ate 2 of my 6 boneless wings and my husband, who LOVES Wing Stop because they have a big gluten free menu ate less than half his wings.. The fries were cold. The bun on my daughters chicken slider thing was hard. I didn’t have the time or the energy to complain. I was tired, my son wasn’t feeling well and my daughter was about 2 minutes from full on temper tantrum, so we left, but we won’t be back.

This location always has friendly staff and good customer service. Tables are usually cleared quickly except when they are very busy. The fries could be better at times, but I really enjoy this food from time to time.
I usually get the 6 piece boneless combo and it is more than enough food for me.

Nothing against the service (though it was rather slow getting our order), but they were very friendly and polite. But the quality is just getting poorer and poorer each time we visit wing stop. Soggy fries, veggies weren’t fresh as they didn’t have that snap, and the wings barely had any sauce on them and barely and kick either.

This has been one of my go to places over the last couple of years but its starting to change — they nickle and dime you when you eat in charging you for things like a to go box and putting one roll of paper towel in the whole restaurant near the front counter — and loads of ices in drinks — its Texas and its hot, but something to drink would be cool too.
I’m not sure that I’ll be eating in much any more. Plus I’ve noticed that the cleanliness has gone down a bit my last few visits.
I do still enjoy the app on my phone and picking things up — although they recently changed their menu and prices and it totally changed the feature of being able to order your most recent order — which I like because we’re creatures of habit and order the same thing all the time.

My experience with this wing stop was completely frustrating! I understand we’re in San Antonio and it’s game 6 of the finals but were you all not prepared for this???
I called in to ask if they were having any specials, whomever answered the phone told me no, even though it was .50 wing day and they had a family meal deal special. Whatever. I discussed what they offered with the fam, had some errands to run and was going to call Wing Stop back while I was out and about to place the order and pick it up on the way back to the house.
I ended up trying to call them back 23 times… yes, 23…(I was NOT going to even TRY to walk back in the house without pizza and wings) – and no one picked up. Not a one time. So, I pull in, and yes they’re busy, but not too busy to answer the phone. Employees are standing right next to the phone ignoring it. Really!!! You could at least pick up and say «we’re not accepting phone in orders currently» SOMETHING.
If there’s a big event going on, be sure to place your order way in advance for pick up because clearly this store isn’t prepared to handle Game 6 of the Spurs in the Finals.