Jiffy Lube

I rated this place a 4 star because they did not honor an offer.
They employ friendly staff, who work hard and promptly.
However, when it came time to pay, they did not honor the $ 12 off upon check in. Therefore, I call this False Advertisement! Please remove the $ 12 offer if not redeemable.
Nevertheless, I was able to redeem the $ 10 off offer. Still happy, I’ll come again! :)

I been to several Jiffy Lubes over the years. This is one of the best, if not the best. They do a complete check of you car and then tell you their recommendations, and let you choose what you want to have done. No pressure, just friendly people. Lots of people, but worth the wait

The wait time was good, only like 35 minutes and they did a thorough job. I got the synthetic oil change with the Unilocal coupon. The customer service was good, I will be back.

Do a bunch of noobies work here? Sorry to say but as a technician, an oil change should be the easiest thing to do on a car right? Well we just had to tow my sisters car to the shop. Turns out whoever did our oil change added way too much oil and caused the engine to choke and not turn on. We were serviced here just last week.
This caused us to pay much more for repairs and to pay additional for another mechanic to do an oil change the RIGHT way.
This place was very convenient for our family and we used to all go here for the past couple of years since we live literally down the street (5 cars total at my house). Sorry to jiffy but we are not coming here no more

Amazing customer service! Much better experience then prior. Manager took the time to go over my engine, what he refilled ect… Total change from last time. Much more professional and customer friendly!

I have 2014 car very clean but they gave me a list of issues doesn’t exist to make me pay much, recommendation DO NOT GO THERE

Management responded, asked that I send my email to be contacted, and never responded. The replying to every review on Unilocal is a coverup to act like they are fixing a deep rooted problem.

They guy spoke so fast I couldn’t understand him. When I asked him to repeat it I heard $ 85.99. I said no. Then he said I could void my warranty of I didn’t do it. I left with my car. The dealer charges $ 49.99 for my oil change and that’s where I’ll go from now on.

If you come to this location it’s a gamble, don’t let the friendliness fool you out of your hard earned money. I’ve been here twice once in my Jetta, that time everything was good and done properly and in a timely manner, but I was one of the first ones there. The other time was this past weekend when I took my girlfriends Acura, and had the worst service imaginable. When I got there, there was three or maybe four cars ahead of me, so I guess you can say it was kind of busy. More people kept on coming and they had maybe 6 car at the most the whole time I was there. After about an hour and a half I notice that one of the cars that was there after me left before me! When it was time to pay I noticed it was $ 35 for the conventional oil, I ask Gus why they advertise it for $ 25, he lets me know that it’s because they top off your fluids and because they clean your widows and vacuum your car, which he said they had done to mine. After almost two hours I get the car back and the car windows are the same and the cars wasn’t vacuumed whatsoever, and my girlfriend had taken the time to put the stuff in the trunk because they did so last time. After we get home my girlfriend takes the car to the store and about 15 min later call me and tells me her car is overheating! Once I got there I notice the fluid everywhere and then I see the radiator cap was off! I called jiffy lube as soon as I saw this. I had spoken to Gus and and he tried to make it right, I was just calling to let them know that this shouldn’t be happening. Later in the day, the manger Michael, calls me and let me know that there was no way possible that that was there fault because they don’t touch the radiator, but what are the chances that her car has never had any issues and then when we take it here it overheats!!! The manger tired telling me that perhaps I had a faulty cap?
Honestly going there is a risk, you can be the lucky guest that got to leave before me and got there after (her car was also vacuumed) or you can be the unlucky person who doesn’t get there car vacuumed and has there car overheat. Save you money, and do it yourself; or go to Walmart.

I went here because they’re open on Sundays. I got an oil change. I was delighted to find their prices are pretty much on part with other places. They were helpful and didn’t try to upsell me at all. I really appreciate that. They gave me a helpful service sheet to help me out. I know that’s so that I go to them more often for services but it’s services the car needs anyways and they weren’t pushy about getting me to do them. They were extremely friendly and for how busy they were they were pretty fast!

There are friendly and thorough. I was taken care of quickly, even though it was close to closing time. When I don’t have time to change my own oil, I take it here. It is close to the University and it is convenient. You really can’t beat the price.

So I decided to give theses guys a shot at proving themselves despite the multiple negative reviews. Upon arriving I was nicely greeted by a staff member. He asked to pop the hood on my 2013 Altima. He said This car required synthetic oil. Fine, guess it does. Since my company car is under a fleet services program I knew that what was to be approved was exactly what I needed. Total wait time was about a half hour, three cars ahead of me, this was reasonable. When finished I was known my oil level, car vacuumed and tires rotated as my fleet services recommended to this shop.. Overall review 4 stars, these guys proved I mattered. In addition I had asked if they had read the reviews. They have and asked if I could post something positive if I was completely satisfied. Give them a shot, I think they are on track. Maybe they weeded out the the slackers.

The guys here really know how to scare people off quick. Right out the gate they tried to push a premium oil change on me. From a customers stand point I was freaked out. They never gave me the options or even showed me any type of services. I left within 5 minutes. Go somewhere else people. Anywhere will be better than here.

This shop is guilty of False Advertisement. I drove by several time during the week and I finally stop because I was due for an oil change. The sign outside clearly stated that a regular oil change was $ 19.95 yet when I pulled in the salesperson said that special had ended on the 1^st of the year. It was now the 20^th of January and the sign is still up! Now they want another $ 10. No thanks, you have lost my business!

Easy and well organized service. They even vacuumed the inside of my car and cleaned the mirrors. They do try to pick additions services on you witch you know is there objective. Make your trip here with caution yet keep in mind all businesses will try to sell you more then you need.

I’m usually pretty good about maintenance on my car so it was driving me insane that I didn’t have time to work on my car. I went here against my better judgement. All I wanted was an oil change. Nothing more. Nothing less. I specifically asked for them to not even check my tires. Only an oil change.
I showed up before they closed so I was the only one there. As I was in the office, I spoke with a really nice and helpful woman (can’t remember her name). As her and I were doing the «consultation» and I explained what I wanted and didn’t want, she tried to up sell me. I get it. I’m in sales. I listened to her shpeal. I liked her so I actually was planning on coming back to have them do some more work on my car. I just haven’t had time to work on my car so I’d rather pay someone else.
While she was pulling up my info on the computer (I’d been here on a previous occasion years ago), I noticed they had my information incorrect. My car does not use 10w 30 oil as listed in my file. It uses 5W 30 only. Always has. I told her and she changed it in the computer.
Less than a minute later, someone came out of the garage and handed me my keys. How on earth would they have known what services I wanted done on my vehicle if I was STILL doing my consultation!!!
I was irate but pressed for time so I paid and left. The second I pressed the gas, I knew they had done something wrong. My car was making a loud rumbling noise, acceleration dropped DRASTICALLY, and my car idled loudly.
By the time I got home that night, I’d driven close to 200 miles (yes, I drive a lot). I popped open the trunk and what did I find? The morons checked my air filter (again, against my wishes) but were too stupid to clip the box that houses the filter shut. No wonder my car was rumbling!!!
Unfortunately, my car is still accelerating slower than a snail. Clearly they used the wrong oil. I will be redoing my oil change myself this weekend. I can no longer tolerate driving this way.
Also, my tires are low. I told them not to touch my BRAND NEW TIRES. I specifically stated that the tires do not use air, but nitrogen. Lord knows what other damage these idiots may have done to my car.
DO NOT BRING YOUR CAR HERE!!! NO MATTER HOW DESPERATE YOU ARE, TAKE YOUR CAR TO AN HONEST COMPANY!

This is a great Jilly Lube. Quick professional and fast.

Hopefully with continual reviews service will improve, as it did for me? My experience was quite different than the review prior! I was greeted immediately with two kids in tow. Second, the door was opened for me and my kids & asked what kind of service I was needing that day. The waiting room could’ve been a bit cleaner but a family of three kids & mother/​father just left & the parents didn’t clean up after their kids, so I won’t give Jiffy Lube or the staff there one less star just because of poor parenting people. All together — The staff was very attentive & courteous. Over all — Outstanding service! Thank you, as all my family cars will be serviced here again!

I’ve driven here on three occasions, tempted by their «special offers». Each time I’m told I’ll have to wait more than two hours to get a simple oil change! There is always the excuse they are short on staff. Good grief! And the «man» who works there talks to me (55 y.o.) like I’m some ghetto punk. How disrespectful!

Well, so far this Jiffy Lube is the worst one I’ve ever been too. I arrived here at 8:45am and sat in my truck waiting for someone to meet me. I was the only one there and waited for 5 min before someone approached me. Finally I was walked to the waiting room, with only one costumer in there. I was told to have a seat and, with only one other costumer here, I’ve been waiting for 15 min so far. No one has even asked me what oil I want in my truck! I normally come to JL because of it’s speedy service but this is ridiculous. It’s 9am on a Tuesday! Never coming back to this one.
Update: There is still just me and another customer here and it’s taken over an hour to get my oil changed…