Home Plate Furnishings

Buyer beware! (This place is now Cre8 a Couch)
I cannot attest to the quality of their couches but I can attest to the quality of their employees.
Recently a couch was being delivered to one of my neighbors. I was trying to exit the elevator and could not because they had left the couch in front of the door (door swings out). They saw me standing there unable to get out of the elevator but didn’t seem to care. Instead they just continued with their phone conversation. They finally moved the couch and I was able to get out of the elevator. They seemed like they were trying at all costs to avoid going up the stairs.
In the process of trying to deliver the couch the delivery guys ran into a parked car with their Cre8 a Couch delivery truck and then left the scene without notifying anyone. The car owner has had a hard time getting anyone to help resolve the damage.
So, if you are going to buy a couch from them I would suggest you not have them deliver it!

My wife has been asking me for a while for new couches. Searching the web, we found styles we liked but manufacturing material was questionable in my humble opinion. We met Patrick at his store and talked for a few months. After he explained that the couches are custom, hardwood (alder) and made in the USA, I was sold! Yesterday our custom couches came in and were delivered this morning! Great experience all the way around! The wait time was about five or six weeks but the finished product is worth it!

The best place to buy a couch hands down… I would go back and back to buy a couch every week if I had the room in my house. PAT PEAVY simply the best super professional and knows his business. Completely 5 stars if I could give 100 starts I would…
Thanks Pat for making it super easy to buy a couch.

This place is a hidden gem! They recently changed their name to «CRE8 A COUCH,» and it is exactly how it sounds. They have many couch styles to choose from (love seat, sofa, L-​shaped, etc), and you can choose your style, fabric, firmness, leg colors, pillow cushions colors, arm rest thickness, etc. It is AMAZING especially if you’ve looked around at a couple places and are having a hard time finding «the perfect couch» — just come here and make your own!
My boyfriend was looking for a new couch for his house, but was unsure of what to get. We stumbled upon this place hoping to check it out and get some inspiration; we just came from another furniture store in San Mateo and was a bit disappointed because selection was limited. Who knew that he’d end up buying a couch just that day! The staff person, Kitty, was extremely nice and helpful, and stayed even though the store had technically closed.
Prices are completely reasonable. We were told we could also bring an image of a couch and they could imitate it.
The sofa takes about 4 weeks to get in, but it it actually arrived in about 2.5 weeks. Also, we didn’t originally sign up for delivery, but got a phone call saying the couch was ready to be delivered (I suspect they ran out of room, but I’m not complaining ;) Otherwise, the couch came out just as we designed, and is pretty good quality. Would buy again!

Both my parents and I have purchased couches that we were able to customize and make our own a few years ago. They still look almost in near perfect condition as day 1. From initial contact all the way through delivery, Patrick was nothing but helpful, reliable, and a man of his word. Any time I have company over, I get constant compliments on my couch and I have referred several of my friends to Patrick. Yes, it’s worth the 25 minute drive! My mom and I went back a few weeks ago to inquire about a reclining chair, only to be disappointed that they were not able to make the chair we wanted in a recliner. The best part of our visit to Patrick that day was that he didn’t try and sell us something we didn’t want or need. He was completely upfront and honest and even gave friendly references of possible competitors that would be able to accomodate what we wanted. We are looking into getting a third couch for our vacation home and will definitely be back to see Patrick. I highly recommend Patrick and Home Plate Furnishings, they are awesome!
*I would have given them 5 stars, but I subtracted one because we were unable to purchase our recliner from them :(

We recently purchased two couches from Patrick and couldn’t be happier with them. From tracking down specific fabric to replicating exact, particular pieces we were looking for, the process was easy and the finished product is phenomenal. I highly recommend this local gem-can’t beat the price, quality, and service.

Purchased sectional couch in 2011 and were very happy with product and service. The design team made good recommendations for the size and shape of our space. Recently had a problem with seems on several cushions with meteor banker fabric. Patrick was responsive to this unusual problem. He suggested fortification of the stitching and even replaced some frayed fabric. I know they had some supplier issues in the past but have resolved this with a repair shop that is local making our experience quick and painless. Friendly and professional, I would recommend checking out this store especially for custom needs.

Was recommenced Home Plate by a co-​worker who has had multiple pieces made by Patrick and his team. I was not disappointed, Patrick is a super nice guy, willing to talk you through the options and doesn’t give off a typical sales guy vibe. Felt super comfortable and my couch looks Amazing! I got it delivered today and couldn’t be happier. Very fairly priced and comes with a Life-​Time Warranty (State of California that means 7 years). Would ¹⁰⁄₁₀ go here again, ad hope to get to work with him again.

I don’t often write reviews, and it pains me to write a less-​than-​stellar review, but just wanted to put this out there. We have bought 2 sofas and 2 beds over the years from Patrick, and have had wonderful experiences each time. However, with our most recent sofa delivery, we had a situation where we felt the movers might have inadvertently damaged our newly constructed home.
When I brought the situation to Patrick’s attention, to his credit he responded right away. However, his email response (verbatim) was:
«So this is tough. The delivery Crew we used is denying everything. Is there paint anywhere on the sofa? I’m not sure what to do. This hasn’t happened before where the crew denies something. Albeit rare but they admit If something was their fault.»
That was it. No apology. Nothing. Not even a «thanks for your business» or a closing line. A better response, without admitting fault, would have been something along the lines of: apologies for your inconvenience, our movers strive to do their best, etc. A sincere apology goes a long way to smooth things over. Or even offer a small discount on a future item etc to create some goodwill and keep a loyal customer. Sadly, none of this — so they have lost one customer.

The first piece that we purchased from Home Plate Furnishings is our green sofa and that was nearly 6 years ago. The sofa is still going very strong. It is still as comfortable as it was 6 years ago. Over the years, we purchased dining table and chairs set, bed frame, and mattress from this place. All items we purchased are still in very good conditions (except the chairs were destroyed by our cats…). We love the service here. Patrick always greets us with nice, warm smile and is patient with of our questions. We’ll definitely come back again for any more furniture purchases.

We purchased a special order sofa with chaise lounge at the Los Gatos location. Jack was FANTASTIC! It was delivered in the time that was originally quoted. Love our sofa!

We purchased our first nice piece of furniture from this place and anxiously awaited it’s delivery! Overall the couch ended up being «ok». It never got as soft as the store model, the cushions came apart and eventually tore after 2 years of use. We tried having this issue rectified with the owner but over time the communication was lost. After two and a half years with this couch we ended up just giving it away for free on craigslist…

Great Service and products. I bought living room and bed room set… very happy with it.
Patrick is a very professional and fair guy. I am happy I came here.

A+ service. After looking in many places we finally found this store that has great service and great products.
If they don’t have what you looking for, just bring a picture and they will make for you, and the best part is will cost less then other stores that has sofas made in China.
We ware amazed at the quality of the sofa they custom made for us, it looks exactly like the one we saw in the catalog.
The store salesman Patrick was very polite and knowledgeable. I highly recommend this place.

Update:
After I posted my Unilocal Review, I did hear back from the owner who was very apologetic that all my emails went into their spam box. I do appreciate his intent to make things right by offering a discount, however, I still decided to purchase from a different store because of the delayed response.

I have ordered multiple items from HPF and all have exceeded my expectations. As a Designer I source well made, stylish furniture for a living in a variety of price ranges… I can honestly say you cant find a better deal on quality and price in where else in the US. Patrick (owner) is easy to work with, and promptly replies to all my questions.
If you have a restoration hardware or designer sofa you like, bring them a picture I bet they can have it made for half the cost of retail.

Buyer Beware!
I spent a LOT of money here. The furniture is fine but its been months and I still have not received the pillows I ordered. I am now out of state and even though Patrick personally promised and guaranteed he would send them to me, nothing has arrived. My voicemails go unanswered and no one picks up the phone when I call. Are they screening my calls? I guess he got paid and now doesn’t care. Follow up customer service sucks. I’m filing a complaint.

I would give them five stars, but the service and follow up was not great. But the sofa and chair I received was very nice. I posted a picture of it. It met my expectations and matched the description I was given. I would have liked receiving the drawing beforehand, as they said they woud provide. Overall, I say this is a good place to get high quality, custom furnishing at a decent price!

I ordered furniture here using a living social coupon and got a great deal. There are a ton of stores that sell the exact same type of furniture all throughout the bay area (and the country for that matter). In fact, a lot of the furniture that I bought when I first moved here came from another store that sold coaster/​ashley furniture.
Typically, before I go shopping I would have done all of my research and figured out how much I should pay for each piece that I’m planning to buy so I know I won’t get ripped off… coming from your typical poor immigrant (my parents not me… I was born here) upbringing I’m used to bargaining… which is what I had to do in the past… however…when dealing with Phil at Home Plate he quoted me the exact price that I was planning on paying without trying to «upcharge» me which made for a really pleasant experience.
The only complaint I had was picking up the furniture… they weren’t there to open the store during the time they were supposed to be open (I was there at 12:30 when the store was supposed to be open starting at 11… it was finally open around 2:30 and I had my entire day planned for the move so I guess no harm done… except for the random stuff I bought even though I had no use for them at other stores while waiting…

Patrick, at the store was going to close early that night to throw a dinner party. My husband, toddler & I stroll in around 10 minutes to closing and start asking him about what we need to know about buying a couch.
Patrick didn’t balk at our questions at all. He sat down and patiently explained all the little details you’ll want to look at and configure in a custom sofa. He even helped us solve our room layout issues by sketching everything on a grid for us. Overall the price he quoted to us for a custom leather sofa was extremely reasonable.
If we hadn’t been so wretchedly poor and in a rush to have something to sit on right away (4 – 6 weeks was the timeframe we were given for a custom sofa), we would have most certainly purchased one there.
Next time! I was very impressed with this store.