Laurence A Gavin, MD

I’ve been a patient of Dr Gavin’s for years. He is the best Endocrinologist, and I have received unparalleled quality medical attention for my Thyroid condition. His staff has been very professional and easy to work with. In fact they will go out of their way to help you. I wouldn’t go anywhere else and wish there were more Dr’s like him.
The 2 star comment is unnerving to read, and unnecessarily unkind.

I owe so much to Dr. Gavin. I was referred to him by another doctor. He has a very good reputation among doctors. Through out the last few years, he helped me resolve my thyroid issues and become a fully functioning person. It feels so great to know that I have him on my team and I feel so fully supported by him. He is very knowledgeable and competent. I always feel like I am in good hands. His staff have been very professional and kind to me. I am so thankful to have found Dr. Gavin.

Front desk, rude, condescending and will talk behind your back.
Dr Gavin is in and out and his nurse sees you usually (if your paying for a doctor shouldn’t a doctor see you?)
Would not recommend!

I would give 4 stars to the care and 1 star to the service. Yes, even medical offices should be rated on service.
I have only visited once so far and maybe I will change my review as time goes on.
The NP I saw (Carol) was fine and totally in tune with me. No complaints.
The girl behind the desk was rude to me when I walked in. I was a new patient, and she bitched at me for not having received any test results or records from my OB. She said things like, «Your file is empty — I have NOTHING to put in it.» But she was just so angry at me for the fact that the other office didn’t fax it. Isn’t that pretty common between doctor’s office these days? And easily solved?
Now, I had had surgery that week and was barely on my feet yet for this appointment. My husband had my insurance card because had handled admissions at the hospital and we stupidly hadn’t gotten it back in my wallet. I know being a new patient they need my card; I explained I didn’t have it but I had my daughter’s card which is the same number, and that I’d bring my card next time. I could see her blood pressure rising. «It HAS to be your card or you cannot be seen.» I asked if my husband could fax a copy of the card and she relented. Her attitude was that I was scamming them. Then after the fax did appear and lo and behold, I was not some lowlife trying to get free diabetic advice, she had to ask me for my daughter’s card because one of the numbers was a little jumbled. Gee, now it works just fine.
To top it off, my appointment was at 11:15 am. I expect a little waiting at doctor’s offices, but I was trapped in that tiny, hot little waiting room (which has no magazines, by the by) until 12:20. Over an hour! I’m pregnant, that’s past my lunch time, I’m on insulin — frankly, that’s unacceptable and to the point where I was getting dangerously low on fuel. I went up to the receptionist to tell them I just had to go eat or I was going to be in trouble, and miraculously they said it was time for me to go in the exam room… where I waited 15 minutes more.
So pack snacks, diabetics.
Update, 6÷4÷08: I have a high-​risk pregnancy and I have been a patient at this clinic for 6 weeks and I have yet to see an actual endocrinologist, only the nurse practitioner.
At my last appointment (with the NP again) there were 5 people ahead of me when I walked in, and the guy sitting next to me told me his appointment was for 9:30 — mine was for 11! I told them I wasn’t waiting 2 hours and rescheduled the appointment.
I’m docking a star. They have some serious traffic issues in this office.

Great Endocrinologist, excellent for Type I and II diabetes care. Treats aggressively and talks very straight, which may put off more sensitive souls. If you are interested in quality treatment, he and Catherine are highly recommended to motivated diabetics.