The WORST customer service I have ever experienced. Just bought the wrong size sandals for my grandson for Christmas. We came in to exchange for a bigger size with our receipt, but no tag on the sandals. The girl behind the counter told me we couldn’t exchange without the tag and proceeded to call her boss and talk to him in front of me explaining to him that these women were here with an exchange and in the sassiest voice told him we didn’t have a tag. Won’t be back. Not worth the trouble.
Julie B.
Évaluation du lieu : 5 Huntington Beach, CA
On vacation with hubs, stopped in to check it out and loved it. The kids working there were very friendly and helpful. Sam helped me. She was very friendly and sweet. I was more impressed when she told me it was her first job! Never would’ve guessed it. I tried on and purchased a maxi dress that is to die for, and socks for the kids. Hey, gotta get the kids something! Lol I would definitely shop here for myself again.
Adam B.
Évaluation du lieu : 5 Santa Rosa, CA
I recently ordered a skateboard online. I was very pleased by the personal service I received. Good communication, prompt delivery and quick responses to questions. I did have a problem with the board: broke the deck after 3 days! Well, Collin at the shop was very sympathetic and arranged for a replacement to be shipped. No hassle! Also, free shipping is awesome.
Michael G.
Évaluation du lieu : 5 San Clemente, CA
Lost Enterprises headquarters — What’s more to say? The only surf shop you need. Since 1994. If you surf this coast, these are the boards to ride. Every board I’ve ever owned just works and rips. Something special goes into these boards?
Jonny R.
Évaluation du lieu : 5 Los Angeles, CA
how can you not be a fan?! …lost flagship store, always with the freshest gear, and boards for all skill levels. Nicole helpful as ever… don’t let the location fool you, this place is as core as it gets
Ron v.
Évaluation du lieu : 5 Upland, CA
This is a great«real» surf shop, good attitude from the staff all the… Lost clothing, surfboards, skateboards, what do you need?
André E.
Évaluation du lieu : 4 San Mateo, CA
This is a cool little shop with lots of lost stuff(surf/skate co, not the tv show). I come almost every time I’m in town to check out all their new stuff. It’s a ways away from the«downtown» area of San Clemente(Del Mar) so there won’t be as many people(tourists) there — but it’s pretty close to the Rainbow store so if you’re in a shopping mood you better stop on by! The parking is awful — don’t even attempt to park in the«lot» unless you are a competent driver.