Staples

Patti who runs the copy center at Staples at the Pico Plaza in San Clemente is simply the best! Her knowledge of the printing business, her candid advice and feedback, and her attention to details are amazing… only to be topped by her customer service. She drives all the way each day from Garden Grove! After dealing with that kind of traffic to get back and forth to work, most people’s work ethic and customer service skills would take a beating from time to time but she is always cheerful and helpful!
Thanks for all you do Patti!

Had some business cards printed tonight! Steven was very helpful and friendly! Thanks Steven :)

Staples, located in San Clemente, is my favorite Stoles store.
The staff are helpful and friendly.
Patty who worked in the printing department, was especially helpful.
Keep up the good work.
Thank you

All their self service printers were down and the employee couldn’t even make copies for me on his printer. I left after 20 minutes with no copies & was late to work. Never again will I go there for copies!

Christian from the EasyTech has the computer skills and the customer service that we all appreciate. He upgraded our off the shelf PC’s to optimize their performance. This guy is legit!

Always great customer service. Very polite upon entering store. Staff always willing to help w machines they go through step by step w me. Thank you!

Don’t come here to fax anything. I could mail documents quicker than this fax machine is sending them. Also waiting with a toddler who has to use the restroom.
The manager, however, has been super helpful and apologetic and is trying to help.

It is rare to find Unilocal reviews on retail stores, but my experience with this Staples Center has been so terrible that I find it necessary to let other customers know what they are going to deal with. I suggest avoiding the Copy Center all together. They are they unorganized to say the least, extremely slow at processing orders, and their equipment fails regularly. Not only did the Copy Center employees mess up my order, but I was constantly helping them do their job, fixing the mistakes they made. After spending a week trying to complete my order and ultimately failing, I took my orders to Staples La Habra, and they completed my order in two days. They even gave me a $ 20 Staples voucher for having to deal with the poor San Clemente location. Avoid Staples in San Clemente if possible.

I go to return a item and since I changed my old debit card and received a new one with a different card number… the manager told me I could not exchange or refund with a old card. I did have the receipt and unopened item. Sad day, this Staples garbage. I simply tossed the item, receipt and bag it came in into the cashiers garbage. Waste of time! I refuse to shop at Staples.

Came in and walked around and had at least 3 different people ask if we needed any help. Friendly staff, check out was quick.

This Staples location has the best customer service! Every time I walk in, I’m always greeted by multiple associates and the manager. The store is very well organized and easy to navigate! My favorite part of the store is the «Copy Center.» Since I’m in a doctoral program, I have a lot of readings to print out each week, and the staff is always attentive and helpful! Aaron is the best! I will continue to return each week!

Very poor customer service!
I walked into Staples looking for a replacement bulb for a lamp that I purchased at that location.
I had to track down a sales associate that was doing nothing except leaning against a counter, I was informed they no longer carried replacement bulbs-​great. I ended up buying some folders, going to the check out line 2 deep, the manager behind the counter w/​a register doing what appeared to be nothing didn’t help matters-​so 12 minutes later I checked out–
WILL NEVER SHOP AT THAT STAPLES_​THEY DON“T UNDERSTAND CUSTOMER SERVICE!!!

I provide administrative support to business owners so I utilize products and supplies. Staples is by far the best place to shop for products and supplies. I primarily shop at this location. I am always greeted with a smile and asked if I need any help. Their pricing is affordable and in line with others. You can also order on-​line. They also do work on your computer for a reasonable fee. I have never had a bad experience with Staples and would highly recommend their products and supplies.

A great place to pick up office supplies if you’re on the go. It is one of our commuting meetup locations. So when we go to school in SD and we need some supplies, we pop in here before we start our commute.
I always get good service here and find everything I need. What more could I ask for from an office supply store?
Will I return? Of course.