A Leading Limousine

My friend booked Mike to take my girls and I around downtown SD for my bachelorette. I was incredibly impressed!

I recently used A Leading Limousine for my husband’s birthday and was incredibly pleased. We had 8 hours of service and Will didn’t miss a beat. Our driver, Will, was on time, helpful and even decorated the limo for my husband’s birthday. The limo was clean and I like that they have a flat rate for service as well.
We had a great time and will definitely use them again in the future.

FABULOUS Time!!! The limo was beautiful, decorated in our color theme and our driver Will was fantastic. I booked this service for my sister’s bachelorette party and I couldn’t have been happier with the whole service. Great rates! REALLY A GREAT TIME!
My one and only thing I didn’t like was that I didn’t get a call confirmation the day before, only an email. While an email confirmation should be suffice, I don’t have access to my email from my phone currently, so I just wanted that reassurance of a phone call confirmation.

They have very nice limos and great drivers. Their customer service is very bad. We used them over a month ago. They showed up late and there was a miscommunication of the route which took us the long way around. In the end we went slightly over on time (I think because the route was not clear). At the end of the day, I asked the driver if we good on time thinking they would forgive the 20 – 30 minutes of overage since they showed up late and we had a miscommunication the route. He told me that we were good, so I thanked him with a decent cash tip.
Then I see a charge on my credit card that didn’t match my quote plus there was a second charge for an extra hour, so I called their customer service. After trying to talk with the customer service rep (who hung up on me when I complained about the over charges), he finally agreed that there was an mistake in the base fee and they would credit the overcharge and that he would look into if he could forgive the extra hour charge. It’s now been over a month since I talked with them, no credits. I called a few weeks ago and they ensured me that a credit was on the way. I’ll happily update this review if the credit ever comes. The extra hour is something I’ll just have to accept if they don’t forgive it, but I guess the $ 65 is worth it to them to lose a future customer.
Update: They refunded the overcharge within days of my original posting. The driver also personally delivered it and apologized for issues. They still kept the extra hour charge, but the effort to make it right was appreciated.

Rented a limo for 6hrs for my bday… everything went off without a hitch… the driver, Will, was courteous and accommodating! Would definitely use there service again!

I highly recommend A Leading Limo for all your limo needs. Not only are the vehicles gorgeous, but the service is spectacular. Every time I have gone with A Leading Limo, I have been very impressed. Being a fellow industry business owner, it is important to work with companies who strive for excellence. They always exceed their clients expectations. They are attentive and find out the colors of the wedding or event and decorate the limo with those colors. They go above and beyond. You will be SO happy with their service and limos! Thank you A Leading Limo for always being amazingly wonderful. Thank you Will for owning and operating a fabulous company!

Can’t say enough about this company! Excellent customer service from start to finish, great rates, the limo itself was new and pristine and our driver Will was awesome!!! We will definitely use this company again and would recommend to all our friends and family.

My husband surprised me for my 30^th bday with a limo filled with my friends. The limo was decorated in exactly what he asked for. Everything was top of the line including flat screen tvs to watch the music videos provided by their iPod, that had every party song you could want. Our driver Will was amazing! We all had such a great night. Thank u!!!

i rented a limo for my wife and her friends as a surprise on her 30^th birthday. Three things were promised; 1. We’ll be there on time. (Driver, although a very nice gentleman, was 30 minutes late, I eventually had to tell my wife that she had a surprise coming, but not for another 15 minutes), 2. We’ll decorate the limo (No decorations at all, the driver didn’t have time because he was 30 minutes late), 3. We will provide beverages in the limo (The beverages provided were bottles of water that had been opened and were half empty, completely unsanitary)
I called to address the concerns and convey that I felt they had not held up their end of the deal. The owner disagreed and would not refund any of the money, and I was basically told they got me to my destination, so they did their part. With the economy the way it is, when you pay a lot of money for a service, you want to feel like you received your money’s worth. I do not feel I received a fair shake in this transaction.

We won limo service from a Wish Upon a Wedding charity auction from this company several months before our wedding. The auction was for all day wedding service for a value of $ 1600. This was great as we wanted a limo to be able to shuttle our guests from our hotel to the venue. We talked to Will on the phone and he was very nice, was from the area where the wedding was taking place, and told us shuttling guests would be no problem. He confirmed the date and times and said he would send out a contract. We never got the contract, but had an email confirmation.
Fast forward to 2 weeks before the wedding. We had contacted the company two times just to confirm as we did with all of the other vendors. Luckily, we had contacted them early because they responded and told us they were no longer providing us service.
We were told that the owner had a family illness and needed to go overseas and would have to do our wedding limo another day. They were shutting down all service on our wedding day except airport transfers. We responded and told them that this was not acceptable as they were still providing service to others and were making no attempt to find us another company. There was absolutely no way we could find service at the price we paid for the auction, especially with only two weeks left.
We were devastated and didn’t know what to do. We had 30 guests and our bridal party stuck with no ride to the wedding. We explained this to Will and he again told us we could have service another day or he would refund what we paid for the auction (a very small amount) rather than the value of the item. We told him that all day wedding service couldn’t be done another day and if he was making no attempts to remedy this we would have to go to court for our money back. At this point he told us good luck finding a limo for the wedding with short notice, they don’t work for «treats» and that we would see them in court.
My fiancé got home and couldn’t believe what was going on. He called and talked to Myke, another employee at the company, who explained that since we mentioned court they didn’t want to talk to us anymore. We explained that we were upset since they were still doing limo service that day, just not ours. They said they would send us a contract so that we would have proof we had a contract with them to claim on our insurance.
Luckily, we had purchased event insurance that covered all aspects of the wedding. It allowed us to book another company and covered the additional price with no issues so we decided not to talk to this limo company anymore. A Leading Limo started calling us trying to get us to sign a consent form saying we won’t sue them in exchange for a contract saying they owed us $ 1600. We now ignore calls from the company as they still call us and ask if we are going to court and if we will sign a consent form.
All in all working with this company was a huge hassle and a lot of stress right before our wedding. .We still never got a contract of any kind from this company.
In addition, we are being threatened with legal action after originally posting this review.

Awesome! Rented for 4 hours for 10^th old bday. Kids felt like rock stars!

This company right here, is the best limousine company ever,
I have checked out a few different companies and by far A Leading Limo, is the best,
Most courteous staff by far .
Always willing to help.
I chose them for my girlfriends birthday as a surprise for her. The driver called me up and asked what my girlfriends favorite colors were and he picked up decorations and a couple balloons in the her favorite colors and he hung up all the decorations inside the limo and made it look fitting for a princess.
He then asks me if i would like to surprise her and he hides the limo up the street from her house as i pretended my car broke down, I call him pretending i am on the phone with my mechanic, as he pulled up honking with music blaring. Completely surprising my girlfriend and making the day that much more special.
He was always on time when called to pick us up, extremely courteous and overall a very friendly amazing guy.
Nothing but perfection with this company.
Will definetly go with them if i ever need limo service,
The Name suits them perfectly, they really are A Leading Limousine company. and i will never go with anyone else ever!!!

This company goes above and beyond the call of duty. They made my friend bday wine tour such a wonderful experience. They are a true example of Great customer service. I would highly recommend them, and will use hem for the future. Mike, thank you again for everything you did for us!

A full, professional limousine service. Skilled operators and immaculate, luxurious vehicles. A Leading Limo brought five friends and I to a Journey/​Foreigner concert and getting wild to some 80’s rock together before the show in the limo made for a great start/​finish to an awesome night! Thanks Will, great time!

A Leading Limousine was an awesome experience for my friend Liz’s bachelorette party a couple weeks ago! The limo itself was probably one of the nicest I’ve ever encountered. Mike our driver was on time, kind, quick, professional and had an ideal music selection so we didn’t have to DJ (Although the limo did have an iPod hookup if we did)! He left the divider down just enough so we could get his attention, but up enough so we had our privacy. Great price for the night, I shopped around and it couldn’t be beat. It was a perfect night thanks to Mike and A Leading Limousine!