American Technologies, Inc

This review is a long time Coming. ATI redid the laminate flooring in my house after some water damage caused by a leak ruined the flooring. I dealt with Rudy and I cannot think of a more Helpful and professional service representative. The ratings I see don’t give the company justice. I assume that many people deal with the insurance company and ATI so there may be times that things don’t get done in a timely manner. Not just ATI is at fault in those experiences. I would also evaluate the person leaving comments. There are many people now a days that feel entitled. So nasty comments are effortless for people who feel entitled.

We were extremely pleased with the work that ATI conducted in our condo after a bathroom flooded into two adjacent rooms and damaged carpet, drywall, paint and baseboards. They were very friendly both on the phone while coordinating the job and in person when they conducted the remediation and reconstruction. They were punctual and very professional. We would like to specifically thank Paul, Tom, and Justin for all they did.

Is my first time using the company and I’m delighted over their professionalism and quality of their work. Great customer service! Thanks to Thomas and Shane for their detail follow up.

Strong winds last weekend broke 5 very large glass panels from our backyard fence, sending shattered glass across our lawn and back patio. We came home to glass everywhere and our 2 dogs gone! Luckily we found the dogs down in the canyon and they were OK. I had to pen them up in the backyard using temporary fence until things were fixed.
I wanted to write and say thank you to the ATI team for the outstanding job they did at our house. I thought that glass cleanup would take forever and your guys did it in 2 short trips. I also want to commend the carpenter you brought in to board up the broken fence. The dogs were visibly stressed out after a week of being cooped up in that little pen and seeing them run around freely today was great. Job well done guys!
Emergencies and weather will always happen and if anyone I know is unfortunate enough to have something like this happen to them, I have no reservations on recommending Todd Schuler, Ryl Relatores, or anyone on the ATI team.
Thank you again!

Tony and Mike were easy to work with and completed all tasks on time. They were knowledgable and the subs did good work. Their team was professional. Most of the time they were contacting me to make decisions.

If I had to select a single word to describe my experience with American Technologies (ATI) of San Diego it would have to be «AMAZING»
When a pipe burst inside our wall, the subsequent flood left the home uninhabitable. The water ruined our hardwood entryway, carpeting in the living room, dining room & family room and it had also soaked into the drywall. Our insurance company told us that we could use any contractor we wanted or… they would select one of their approved contractors. We let our insurance company chose and within 30 minutes we were contacted by ATI… An hour later, they were at our home, documenting the damage, photographing everything, taking measurements etc. ATI contacted our insurance company the same day to get the ball rolling. While we were staying in a nearby hotel, the ATI crew got to work and literally transformed our waterlogged house back into a warm, dry, clean and odor free home that it was previously. Virtually every aspect of the restoration was done quickly & professionally. Its been a few months now since the repair and every single aspect of their work is still flawless. I could not possibly be more impressed with ATI and a special shout-​out is deserved for Tony Vilanova & Mike Carrol for treating us like family from start to finish. If you are looking for a trustworthy, competent and professional contractor to work on your home, I would wholeheartedly recommend ATI of San Diego

If Unilocal allowed 6 stars, ATI would deserve them. This is a company that you normally contact in horrible situation, in our case a broken pipe in our concrete foundation. The team that came out was incredibly professional, the communication with managers has been excellent and the work is top notch. They have been our advocate expediting the process with our insurance company. I highly recommend this company.

Two months into a «3 week» bathroom renovation they finally finished… Excuse after excuse… Their communication between their own employees, our landlord, and tenant (us) is pathetic. Must be too small of a job to care about… The final product looks ok, but I certainly can’t recommend this company.

2 years later still waiting on ATI to complete punch list. This company hires project managers that are just looking to squeeze as much money out of insurance company without doing the work. Quality of work is very poor. We’ve had to hire several contractors to fix their mess because they do not respond to calls or emails. We only hire them based on insurance company’s recommendation but have regret this everyday for the last 18 months. They are dishonest unethical and terrible and their job!!!

I will never ever recommend doing business with this company. They are unethical period.

I’ve been using ATI for the past six years and I can attest that they are the best. Over that time, I have been persuaded to try the services of other remediation companies but no one can compete. Their customer service is superior, their prices are fair, and they will come back immediately to resolve any warranty issues. Managing luxury high rise buildings, I would not put anyone else in front of my clients. The Franciscos, Arturo, Todd, Stan, David, Brittany, they are all wonderful to work with.

The guys at ATI have been extremely knowledgeable, helpful, and easy to work with! Tony, in particular was a big help with a project I was working on. Not only did he know a lot about what he was doing, he was also able to explain it in a way I could understand. Thanks, ATI!

We used ATI on the recommendation of our insurance company for flood repairs. The water overflow from our laundry room spread to our living room, dining room, rec room, hallway and a bathroom. ATI handled everything – replacing dry wall, carpeting, painting, even tuning the piano which had to be moved. I could not have been happier! We were back to normal in no time.

I’ve used ATI over the years as a property manager. I can honestly say they do great work and have a good system in place to over see our needs. The rates are fair for an emergency and they step in fast to just take care of it. I also had a personal, sensitive emergency come up recently, and I had to ask for help and call in a favor. They understood the sensitive nature of the matter and really did a great job so I didn’t have to worry about it.

I am a property manager in San Diego and can vouch for the customer service and quality of work ATI offers. Restoration is never a fun problem to deal with it and it always involves a high level of inconvenience, but ATI handles the work professionally and quickly to limit the stress. I definitely recommend their services.

As a hospitality/​restaurant manager, I dealt with my fair share of maintenance issues. When managing an older building in the harbor, I received a call at 5am from one of our cooks letting me know that a water filter burst, and our bar was flooded. New to management, for me it was an overwhelming experience. Of course the business owner was out of town, so the first call I made was to our insurance broker. Luckily they recommended ATI. Our business didn’t suffer much damage, but the business below us had to be completely gutted. Needless to say, they were very upset. ATI sent their crew out, dealt with the insurance adjuster directly (plus they had worked with that adjuster in the past which made it SO much easier!), and communicated with the tenant below so I no longer had to act as the middle man. The project manager, Nate, was sensitive to our situation, and explained the process over and over to a newbie like me.

As the general manager of a mid-​high rise in downtown San Diego, I see floods all the time. All-​the-​time. I’ve been using ATI for the last 4 years and have always been extremely happy with their quick response to an emergency (even at 2 a.m.), professionalisim, quality of work, and very detailed documentation of everything that took place. They have also saved me the hassle of having to deal with the insurance companies’ adjuster by providing them with all the information directly. I have reccomended ATI to every manager I know and have even used them for a water intrusion in my own home! Thank you Eric for running a great operation at the San Diego ATI branch as well as to Tony and Brittany for making my job easier every time there’s an emergency.

The bad news is I’ve had my office get flooded twice with in the last several years; the good news is that I had the phone number for Eric at ATI handy. Within less than an hour, I had water being sucked up, damaged drywall and insulation judiciously removed and the carpet lifted to dry out. The first time they were able to save the carpet but alas the second flood was too much and the carpet had to go. Both times the personnel doing the work were courteous and managed to do their job with as little impact to our lives as possible under the circumstances. I hope I don’t have occasion to use them personally again but I will if needed.

ATI came to do all the repairs and rebuild of our home after a devastating fire in our laundry room. ATI took away all the stress and took care of all our needs during the entire process! Nate Hawley was our PM and Mike Carroll was in charge and made sure everything ran smoothly from the start. He always kept in contact with me and always got back to me whenever I had questions. Justin Moreau was the main guy onsite and was very courteous, professional and always followed up and followed through! He really made the extensive repairs to our home seem easy and quick and helped me feel at ease when we had questions or concerns! He even gave me plenty of tips for future reference in home repair. Justin is a very knowledgeable guy! Dave Castillo, Hector Caballero and Arnold did an awesome job with our new kitchen cabinets, closets, pantry and TV niche! Our home is so much nicer now and even better than before with their expert craftsmanship and attention to detail. ATI has a top notch crew and I would not hesitate in calling on ATI in the future for any remodeling needs! We cannot thank Mike, Justin and the crew enough for all their hard work! They definitely came through for us and really helped us feel at home in our own home!

I’m so disappointed in this company! The lack of communication is poor. My husband & I never experienced a roof leak or water damage in our home. We went with our insurance recommendation. ATI didn’t tell us that our roof needed to be fix before they can start on repairing the water damage in the wall. They waited till they got to phase 3 (drywall). Had we known this ahead of time, we would have just tarp our master bathroom’s roof & called for estimates before any work was done. Now we are sitting with a master bathroom that is not complete. And the workers don’t speak English…