Big Bay Shuttle

The price is right at $ 3/​day. The drivers were great, one was very informative, and gave a guided tour. Another driver saw me miss the pickup by a few seconds, and circled around to pick me up rather than making me wait for the next shuttle!

To clarify, my rating for this shuttle service is ZERO stars, not one.
My friends and I stayed at the Sheraton San Diego Hotel and Marina for the Labor Day weekend. Tickets for this shuttle were $ 3 for unlimited rides for one day. Seems like a good deal, right? WRONG. Other than our hotel choice, this was probably the worst decision of our weekend.
The shuttle is supposed to come approximately every 20 minutes. FALSE. Timing is unreliable and inconsistent. The shuttle stops at all stops listed. FALSE. The shuttle drivers will pass stops if they don’t feel like waiting in traffic. The stops are clearly marked. FALSE. They are marked by small signs and do not designate the stops on the return route back. The drivers are competent. FALSE. They’re rude and give incorrect and inconsistent information.
Perhaps the most FLASE promise is that the shuttle runs until 8pm. This is a beyond false claim, in fact, it’s a downright, ridiculously deceitful claim. We specifically asked our shuttle driver what time we should be waiting for the last «8pm» shuttle and he said 7:30pm just to be safe. We were there at 7:20pm…and waited for 40 MINUTES. We would’ve got to our destination walking in that time.
When the last shuttle finally pulled up 30 MINUTES LATE the driver not only REFUSED to take us, but would not even drop us off anywhere on her return route and neglected to apologize.
Talking to the valet revealed that this is a CONSISTENT and frequently complained about occurrence.
Suffice to say I will NEVER use this service ever again and will go out of my way to advise others to boycott this service as well (if such a poor experience even qualifies as a «service»).

My Wife, Daughter and I came out to San Diego for a conference at the Sheraton Marina Bay Hotel. We used this shuttle service every day. $ 3 for the whole day was well worth it. The drivers were friendly. I wish they knew a bit more about the area, but other than that we enjoyed using this cost efficient means of getting to the downtown area. I would recommend them to anyone coming out here.

Went to San Diego on business and the hotel told us about the Big Bay Shuttle. I was going to take a cab to see some sights, but I was able to do a lot for $ 3 (all day) on the shuttle. The driver was really nice and told us about the history of every place we went by. Saved me lots of money.

Big bay shuttle is a really convenient way to get around San Diego Harbor without having to take a cab. The tickets actually cost 3 dollars and you can hop on-​and-​off all day Sunday-​Thursday from 10am-​8pm and Fri-​Sat from 10 am to 10 pm. Its a cheaper way to get to the Gaslamp district (cheaper than a cab) but they aren’t necessarily the most reliable. They tell you that you will wait 15 – 20 minutes, but I’ve waited up to 40 minutes. The drivers aren’t necessarily the friendliest and the shuttle does tend to shake when you’re on it, its actually kind of amusing. you feel like its going to fall apart any second. If you are too lazy to walk and you aren’t on a time restraint… then this is your best option.