Box Galaxy

I bought some paintings in san diego and box galaxy was responsible for the packaging and shipping to Houston. The 2 paintings arrived safe and sound but I am taking time out to write this review because I am just so impressed with the packaging! They did such an amazing job. Clearly, they are professional and they put a lot of love into their work. Customer service was perfect. I received quotes from multiple places and they were so reasonable. A+++

Watch out for the misleading prices.
Some products are marked with prices per box and some are marked for 1 item.
Customer service is nonexistent.

THis was my first time visiting Box Galaxy. The store was clean and the service was great. I found everything I was looking for and the prices in the store matched the advertised online prices. The clerk helped me decide the best way to store and ship fragile items and he was also up front about some accessories that aren’t really needed but sure add to the expense (dish pack kits with inserts for example). Pricing is great, quality is great. Finally, the clerk even helped me load my purchase into my truck, I purchased the B package Plus and several mirror boxes for our fine art pieces. Definitely wish I knew about this place sooner!

Note that this review is solely on my uhaul rental. I was moving out and this was the closest place near my old house to move my bed and cabinet (literally a two minute drive from my old place).
I made a reservation for a van a few days before. When we arrived the guy at the counter explained the rules for my uhaul and gave me the keys right away. We were out in less than 10 minutes and we were able to return the keys after a couple hours.
The place did not rip me off and I was overall satisfied! I’m gonna miss living in Allied Gardens but the uhaul helped the moving process.

We have moved 3 times in the last five years. Each time, Box Galaxy has been our «go to» spot for moving supplies. The prices are great, the staff is extremely helpful and they have any size and shape box you might need.

I buy somewhere between 5 – 10 boxes a week to ship items cross-​country for my home business. Box Galaxy is conveniently located next door to my «real» job, so I come here all the time to buy my boxes. The staff is super nice, the owner is always helpful and knowledgeable, and the guys who work here won’t BS you about cost/​how to do things. I have learned quite a lot about shipping. I’m a fan of Box Galaxy, and will continue to purchase supplies here!
Thanks boys! :)

This place is so convenient easy and great. The guys working are always so sweet. Definitely the only place I’ll go to for any of my shipping and supply needs. I have a brother who is currently out of town and this place is a block from my house. Makes it so easy to send him a letter or package :-)

I rented a U-​Haul truck from these guys on 9÷4÷2014. Could not be more happy with their service. In and out in less than 5 minutes and they don’t nickel and dime you to death like some locations. The truck was neat and clean and the attitude of the staff was fantastic. They have a HUGE selection of boxes and packing material also.

I was really glad I went to Box Galaxy for moving boxes. They had a very good selection and competitive prices. I really liked their dish pack box with inserts. Good price and quality box. Got a great deal on some medium box with inserts and small boxes.
The customer service was perfect. The sales guy answered my question and guided me to exactly what I needed. I wax I and out in under 10 minutes. They sales guys even carried my boxes to my car. Really impressed and highly recommend them for boxes and moving assistance.

Watch ‘em like a hawk, challenge their suggestions, ask why this, why that, and isn’t there some cheaper way. They will suggest packaging that is very expensive instead of cheaper solutions. You may leave the store feeling like you have been hustled.
Best if you are buying tons of supplies and doing your packing of items later.

These guys are the experts at shipping odd items we sell on eBay! We purchase here on a weekly basis. They sell boxes, envelopes, tubes, and bags in all shapes and sizes. We also buy rolls of bubble wrap and tape. They are experts at packaging odd items. They’ve helped up ship: sewing machines, record players, typewriters, lanterns, camping stoves, tool chests, and even a tailgate! They can even make custom boxes when needed!

:-(
EEEEK is right… Lousy customer service.
Multitasking or courtesy is not their strength for sure.
If it wasn’t for me interjecting, I think I would have just stood
there for hours before I was even acknowledged.
Apparently he had another customer he was working with…
who knew by the way they were both just standing there…
«Hi, I’ll be right with you» would have sufficed.
When he turned around I asked if he sold stamps.
a barely audible «yeah» and then he turned his back …
and nothing. I didn’t just come here to ask you
if you sold stamps shortbus!
WTF? I had to laugh to myself. Is this guy for real?
I’d skip the star if I could.
1 Woof. I won’t be back.

I own a furniture design and manufacturing company and I buy all my shipping supplies from BOX GALAXY. always happy with them.

So I went there to have an envelope sent international through DHL. The guy quoted me $ 175 to mail an 8oz envelope. I thought that sounded way high, so as he typed in the information I quickly typed in the same info in my phone on dhl website. DHL website quoted me $ 75.93. A hundred dollar difference??? REALLY??? I understand they are there to make money, but $ 100 for 5 minutes of work to type in an address and such. NO thanks I told him. Mark up is way out of line. BEWARE!!!

Today my driver attempted to purchase a couple of boxes to ship a package out. He let the person at the front know the measurements and weight. The individual at the front counter let him know that this type of shipment was possible however they could not ship on our account so we had to drive to another fedex location. Upon arriving to two other fedex locations we were told they did not allow «piece mailed» boxes and therefore we could not ship with fedex. I called the owner personally to discuss this with him and he was helpful in trying to get us a freight quote that was lower than previous quotes but his was almost double (not his fault). However, when I did ask him if he was willing to offer a refund for the boxes that did not work due to the fact my employee was given mis-​information he refused. Your experience may var and our experience might be an isolated incident. I do believe in the world we are currently living in we should strive to make our customers happy and coming back.

As I’m getting ready to finally move, I’ve watched my expenditures climb and climb. A few hundred for the home inspection, a few hundred each for mold reports and lawyers fees, thousands for repairs for the new haunt, etc. And through it all, it aint easy to find a bargain. I was able to find one for my packing materials, though!
Yeah, that’s a small victory in the sisyphean struggle to get your life outta one place and into another, but hell, at this point, I’m damn glad for it. I priced boxes and wrapping supplies elsewhere, and this place came out way cheaper. Plus, they’re really well-​stocked on all packing material such as bubble wrap, packing peanuts, specialized boxes, and whatnot.
I’ve been twice (my first time through I thought I bought enough, but no way — not even close), and both times the service has been friendly, quick and professional. I realize this place is a drive for many of us, but I found it worth it. It’s one of those businesses you don’t hit up very often, but when you need em, you’re glad they’re there.

Good selection of boxes with much cheaper price than other than mail places.
They also wrap your package.

This. place. is. AWESOME!
I will NEVER mail a package from the post office ever again. Thanks Box Galaxy!

I’m pretty shocked at the ratings this place received from the few people on here. Must be customers who expect people to bend over backwards for them. But in all reality this place is beyond awesome. No one ever wants to pay more than they have to on shipping materials and this place knows that. They have boxes for dirt cheap. The past couple times I’ve been here, I get my stuff, pay for it and I’m out the door. No frills & I don’t need that in a box store. I don’t think there’s a place in San Diego with cheaper shipping supplies.

I’ve moved around quite a bit with the military and when moving myself, it’s ALWAYS a chore to try and get free/​used boxes from other people. Especially this time of year, when I can’t seem to snag any quick enough from people online before someone else gets to them.
I found this company via Unilocal (thanks!) and stopped in today. The choice of boxes is superb; their prices are fantastic (compared to U-​Haul, Wal-​Mart, UPS, or any other large retail chain); and it was a great, quick experience.