Certified Tire and Service Center

Great auto and tire shop! I went in because my truck was making a rattling sound. I thought it was something with the suspension (possibly expensive too). They took it for a test drive, pulled it into the bay, and checked it out. Turns out my skid plate was missing a bolt! They put a new bolt in and didn’t charge me a penny! They were nice and helpful. Highly recommended

Best auto service I have ever received! The people are friendly, efficient, and honest!

I went here with a check engine light on. The place was dead and most of the repair bays were empty. They wanted 125 dollars just to hook up the equipment to get the error code causing the light to come on. No thanks! I went to a real auto repair shop who did the check for free and then advised the cost of repair.

I had a really good experience for my first time at Goodyear. Aaron helped me and was very thorough and honest about what I needed to get done. He was super nice and friendly and could understand that I am on a ‘grad student budget’ and so he helped me keep the cost down. He was also good at explaining everything and the full inspection that comes as part of the service is definitely a good deal. The other staff were also helpful and got my tires done in no time. Highly recommend and would definitely come back here!

Flat tire on my van. Drywall screw. 5pm on Halloween. I need to get this thing fixed. I drive in to see Louie and his crew at Certified Tire in Loma Portal. Lot is full. I am dreading it. Worse, i’m afraid they may tell me i need a new tire. Nope. They look at it right away. Fix it. No charge. They are super nice, friendly to everyone (including me, who isnt even paying for anything.) Yup. I will be going back when i need new tires. Thanks for thegreat service!!!

I just can’t give these guys enough props. You know that vulnerable feeling you get when you drop off your car wondering if the mechanic is about to rake you over the coals with a bunch of trumped up repairs?
I recently took my vehicle in for a 60k mile service, but I didn’t realize I had already had it serviced. I was thinking of my second car. These guys could have easily re-​performed the service and charged me without me ever knowing since I don’t keep great records, but they stopped me at the counter.
Having a mechanic you can trust is one of those very rare things in life.
Pretty impressive that the manager is an Eagle Scout as well. That explains a lot.
Thanks guys!

Deception, deception, deception. I went in for an oil change and was greeted by one of the mechanics who seemed very nice. He asked me «would you like your oil changed for free or do you want to pay». His sidekick (who I believe is the store manager) said” its s trick”. The original mechanic said «no catches just s free membership with Goodyear» I asked again and again if this was just for the membership and he confirmed that was right. I even asked if this was too good to be true and he said «no.» After his completion of my paperwork for the oil change he handed me slip of paper to sign up for the «membership». Looking closer, I read that it was actually for credit card and a membership. At that moment, I lost all TRUST IN HIM and he realized I wasn’t happy and he put on the «God, I hate that my company forces me to do this to people» face and he realized I understood the deception they were trying to rope me into. Immediately I checked Unilocal reviews and saw others had the same problem and some EVEN HAD THEIR CREDIT AFFECTED BY THIS PRACTICE. BE WARE AND GO SOMEWHERE NOT TRYING TO UPSELL YOU OTHER THINGS LIKE CREDIT CARDS. UGHHHHH!
Makes me sick.

They Told my wife that a repair on her car would be $ 2,400. I took it to someone I know in Pacific Beach and he did it for $ 650. I come to find out that was approximately the average price for the repair.
Goodyear has done this to her before I told my wife to stop going here. I would suggest that people out there stay away from this place overpriced and lack of knowledge
–1 star

We’re willing to remain open an hour after their posted hours to accommodate me. Provided extra discounts and great service. They have an amazing tire warranty that I wasn’t aware of too! pleasant experience. Highly recommend.

I called this location for a quote on some tires. They answered very quickly and the salesman introduced himself as Edward and seemed to have a great attitude over the phone. He gave me a great deal on a set of Goodyear tires. I highly suggest others in the neighborhood to give this place a chance. Quality work and friendly. They even have popcorn and hot dogs.

Never again will I deal with this store. I would recommend avoiding this place at all costs.
I was here getting tire service for tires purchased from a Goodyear affiliate in Anaheim. This store couldn’t find records of the tire purchase or records of last visit. Acting manager, Juan Almeraz said that he could not call Goodyear Road Hazard or help me locate the store affiliate where the tires were purchased because it wasn’t his job or responsibility. I contacted Road Hazzard claims using the store phone and had them fax the coverage to the store. Juan then took care of another customer and a phone call while the fax sat in the fax machine. Meanwhile, I was able to locate store the tires were purchased from and the manager there said that the repair shouldn’t be an issue at any Goodyear. Once Juan finished the phone call he told me that there was nothing he could do, since the fax had no information he could use. I asked him if he would call and speak to the store to make sure that he got the information he needed, but he refused again stating that it was not his job.
I didn’t feel that this store cared much about providing the service I needed so I asked to speak with manager Paul Macy, but he was out for the week. Juan was acting manager, and I guess, the best that it gets this week. Seriously disappointed. Juan eventually claimed that there was a technical problem with the fax so I left. Was there an hour with no service. He didn’t even look at the tire.

I needed to be in and out. They did exactly that. Couldn’t be happier with the service and price.

Great customer service. Fist time here and I enjoyed how convenient it is. The only issue I had was the parking, Very crowded.

Went in without an appointment for a quick tire repair. Staff was extremely friendly, fixed it in less than the 30-​minute estimate and didn’t charge me. I’ve also had good experience there in the past when getting new tires for other cars, yet they didn’t know I had been there before this time. Thanks guys!

Awesome, quick service. They went out of their way to fix my tire, even as they were closing.

Friendly staff. Came in to get a plug for a nail that was in my tire and they did a permanent patch which was great so now I don’t have to buy a new one.

NO!!! THEY WILL RUIN YOUR CREDIT!!! First of all, they mailed the payment info to an address I have not lived at for more than 20 years, and reported me as delinquent to the credit reporting agencies!!! How can I make a payment when they send the mail to the wrong address, and refuse to send it to the correct address, because they cannot id me, because they used a wrong address I did not give to them? I had given them my then-​current San Diego address, also on my personal check I gave to them for a partial payment, but, they decided to pull an old address out of thin air!!!
By the time I get the info for their credit card that they talked me into applying for to pay for the car repairs, the car had failed, due to THEIR INCOMPETENT SERVICE! So, I immediately filed a dispute with their credit card company. They are not supposed to report payments as delinquent when a dispute is being investigated, BUT THEY DID!!! When the dispute was settled, they had knocked off several hundred $$ as an admission of their incompetent service, and I paid it off right away.
But, my credit report shows a continued payment delinquency for them, and THEY REFUSE TO FIX THEIR OWN MISTAKES!!! They reported me as delinquent, because they mailed the payment info to the wrong address – not the address I gave to them, then, they reported me as delinquent while the claim was in dispute!!!
I wrote to them asking them to please fix their reporting error, as it was their fault they used an old address that I did not give to them, and they did not honor the dispute process, and THEY REFUSED TO FIX THEIR MISTAKES!!! This makes me think this is their revenge for me winning my dispute — -by SCREWING UP MY CREDIT RATING FOR THE NEXT 7 YEARS, when I do not deserve it!!!
DO NOT USE GOODYEAR EVER! TELL EVERYONE YOU KNOW, SO THEY DON’T GET THEIR CREDIT SCREWED UP TOO!!! Goodyear is not honorable, and will mess with you if you file a dispute and win!!! And, they will mail all of your stuff to an ancient address, then report you as delinquent when you don’t get it!!!

Paul has always been incredibly helpful and nice. The employees always remember you and know your name and are very friendly. They also seem to have very good «car-​stumer» service (I made that up). Even after I moved away from the mainland to Hawaii over a year ago, Paul still remembered ho I was when I called in!
I had purchased tires here in December 2012. They have a 40,000 mile warranty. In Hawaii, you are required to have a safety inspection done every year and the Good Year I went to said I «needed new tires within a month and barely passed the inspection» when the tires only have 12 000 miles on them! He then stated that they would not honor the warranty because the Good Year in San Diego is a Certified Tire and not just a Good Year.
I called Paul and he somehow remembered me just by asking my first name (which is also a great customer service trick — asking for the customer’s name right when they call in) and he called the Good Year here in Hawaii and worked out the warranty for me! It was excellent.
Even when I lived in San Diego, this was my favorite location. the location in La Jolla, which I had to go to once because this location did not have the tool they needed for the work that needed to be done, was really rude and tried to charge me for the work when the labor was due to a slight error at this location. The team members at this location took care of that for me as well. They go above and beyond on customer service and this is one of the many reasons that I miss San Diego.

These guys just want to rip you off. I had my car inspected and was told I needed an O2 sensor so I scheduled to have it replaced and got that done. Then I went about my business for a month or so with normal san diego driving a few miles a day to work. Came in for an oil change ($ 15) and left paying about $ 250 because they suddenly found all this stuff wrong with my car while they did the oil change. They wanted me to pay more than that but I put off some of the supposed repairs.
I asked why they didn’t catch this when they did the inspection for the O2 sensor and the guy said the other guys who were working that day «didn’t catch it». Then I talked to my friend who is very knowledgable about cars and he told me the extra stuff he wanted to charge me for was unnecessary stuff – things that weren’t integral to my car running. But the guy acted like I needed it done 100%. Stop scamming your customers for unnecessary «repairs» when they just come in for something simple. this place is a joke. I will not be back.

I was a bit sketched out bringing my car to a place with such a low rating, but my friend recommended them saying that he always brings his personal and business vehicles here and has never had any issues or concerns. Ok then, I’ll give it a go…
On the one hand, they tried to upsell me on an engine oil cleaner «now that my car has high mileage» (50,000). Totally unnecessary, I think, so I declined.
But on the other hand, they showed me the air filter and said it really wasn’t very dirty so I didn’t need to change it until next time.
On the one hand, resetting my instrument cluster took longer than the oil change itself, so that was kind of frustrating.
But on the other hand, the tech tried everything he could think of to make sure it was good to go before I left. I appreciated his efforts.
It was ~$ 75 for what amounted to a glorified oil change (there’s not a whole lot to the 50k mile service). That seems perhaps a tad high, even with synthetic oil, but it was way less than what the dealer would have charged. The 60k mile service will be the real test. Tune in in ten thousand miles for my update…