Dave Eastley

Let me start off by saying that I have purchased from him before under his business name (My Home Store) and loved both the service and product, but that is where this bro-​mance ends. My washer went out the other day and I call him first due to our past dealings. I was told that he had a dryer that would fit my needs and it could be delivered by 9:40 that night… after hours of waiting I decided to go to bed. The next morning I called to enquire and was told by Dave that he would «have to check with the driver to figure out what happened and call me back.» I waited all day and got stood up again. A third call was placed late that evening along with a text to try to get to the bottom of the missing dryer mystery, but sadly, that was also left without a response. If you want a product and service I recommend you find it elsewhere, because something happened to this basis model that seems unrepairable.

My Mom’s dryer broke. She is 91 and her caretaker needed a replacement right away. I live in Northern Calif so I was not sure how I was going to arrange this. I looked on Craigslist and found one of Dave’s ads for a used dryer. I called him and he called me right back. He said he didn’t think the dryer in the ad was suitable for my mom but had another one he thought was better. I agreed and he delivered it the same day, hooked it up and took her old one. He didn’t even request payment until the next day! It was one of the most pleasant experiences I have ever had. Very honest, nice man!
The number I reached him on was 619−507−4448
Thank you Dave!

On May 25^th, 2013 Dave delivered and installed my newly refurbished Washer and Dryer. He was very nice and explained to me (my husband was at work) that there was a one year warranty on parts and labor, circling it on the receipt (SEE ATTACHED) as he did so. He then said that the only things Not covered in that 1 year was the door lid-​switch and the couplings, which he explained could break if you slam the lids down hard so to be careful. He wrote these 2 things on the receipt also and wrote that it would be a $ 60 charge for those 2 things within the first year. The receipt I have is a carbon copy and not the original so I could not have written these things myself.
On September 25, 2013, 5 months later, the dryer stopped working and we had to have Dave come out to fix it. It was the belt, something Dave told us broke very rarely. He had told my husband on the phone that it would be a $ 60 charge to come out when he called him. We were confused, my husband had the receipt with him at work so he could call the number on it, so I didn’t remember right away what had been explained to me 5 months prior. I spoke with Dave and set an appointment for that evening, making sure he know I didn’t have the receipt on me in case that was a problem. He said that was fine. Then, once the job was completed, he said I owed him $ 75.00! I was even more confused and asked him why. He said the extra $ 15 was for the part! Since the work was done and he’d made the bad decision to leave his kids sitting in an open door-​ed truck in my front yard for the last 10 minutes, I paid him with my credit card because I hadn’t taken out enough money from the ATM. I even offered, and gave him and his kids, a couple of water bottles out of my fridge.
When my husband got home I saw the receipt and got angry realizing that Dave may have just scammed me out of $ 75 since it was suppose to be free parts and labor for a year. I decided to give him the benefit of the doubt and called him immediately. He began to make up a lie about a driving charge because he had to drive outside of down town San Diego, among other lies that I began to call him out on. I pointed out that a $ 60 charge, even if that had been told to me, was ridiculous for a 10 mile drive, that even if he was telling the truth, the paying for the part still didn’t make sense. I told him that I felt like he had lied to me from the beginning and I knew he was lying to me right now. He finally got quite for a moment and then asked what he could do to make things fair. Against my better judgment I told him I believed a $ 30 charge total would be fair, even though it was suppose to be free. He agreed and said that since I paid by credit card he would have to send me a check for the $ 45 difference. He asked me to send him a text message with my name and address. Here are the texts beginning that very same night through October 16^th as I never received the check:
1. Wednesday, Sept. 25, 6:56pm: my name is Andrea Williamson. I paid $ 75 on my credit card 2 days ago. I think that $ 30 is fair. My address is:
*** Elder Avenue… Thank you.
2. Mon., Oct. 7, 1:55pm: Dave, I still have not received the check for $ 45.00. Have you mailed it out yet?
–Andrea Williamson,
Regarding the free parts and labor dispute
3. Thurs., Oct. 10, 12:20pm: Sir, are you really just not going to answer me? After speaking with you I thought we came up with a reasonable middle ground to the issue of «one year no parts and labor». Please respond if you still are planning on mailing me the check for $ 45, or have already. If I don’t hear from you, I’ll assume you’ve taken back your word. Thanks.
4. He finally responds Thurs., Oct 10, 12:30pm: Sorry. I’m looking into the check not arriving…
I will resend on Monday when I get cancelled check notice.
5. Thurs., Oct. 10 1:16pm: Ok. Thank u very much.
6. Thurs., Oct 10, 1:17pm: Np
7. Wed., Oct 16, 2:09pm: Did you figure out what happened with the check and send out another yet? This is the woman who had a dispute with u over the free one year parts and labor.
–Andrea
Today is now November 7, 2013 and I still have not received a response to my last text, nor the check in the mail.

I saw this review earlier when I looked up the guy who my landlord arranged to come fix our stackable washer and dryer in our unit that stopped heating.
The only review happened to be from today and only one star… I was a bit nervous but didn’t really have a say since my landlord is paying.
I called my landlord to ask if this is his guy or someone he found and he said he has bought a few appliances from him for his properties and uses his for appliance repair and he is legitimate.
Dave was easy to get ahold of by phone and text. (Notice the other reviewer says he «finally» got back to her ten minutes after her text.)
He gave me an eta for arrival and called when he showed up. He was a few minutes late but whatever because when he got here, he was totally prepared with tools AND the parts needed.
He slid the unit out, diagnosed within five minutes to find which sensors were out and was able to rig it to show that it does still get hot, helping him diagnose the bad sensor (s).
He called my landlord, gave him a fair price (cheaper than what I’d expect, but I don’t know anything about appliance repair), got the go ahead, went out to his truck, grabbed the sensors he needed and had the unit fully working and back in its place in less than half an hour!
I googled his company and name and found this one review on Unilocal and an Angie’s lost post but who wants to pay to use Angie’s lost to read reviews when Unilocal is better and free and not trying to copy Craigslist.
I was worried he would be some young creepy/​sketchy guy for some reason, but he was like someone’s nice dad. He was polite and knowledgeable and not sketchy at all. He knew what he is doing.
We are impressed and so glad to be back in business with drying out clothes!!!
Thanks Dave!