Dixieline Lumber’s Classic Collections

The absolute best place for home store bar none. Customer service top notch! The only place I shop

We stumbled upon the kitchen and bath showroom and are so happy we did. We were greeted by Leonard Filipowski who spent a lot of time with us showing us different fixtures, cabinets, etc. This was early in our planning/​shopping phase but we remembered how knowledgeable he was and returned when we were ready to make some decisions. I was planning to order some items on line, when I asked if he could match, Leonard checked, nine out of 10 times he could. I would much rather deal with someone local rather than an on line company any day.
I never felt any pressure to buy a specific product. In fact, when Leonard knew I was looking for a kitchen faucet, he pointed out that one was on sale in the style and brand I wanted. Leonard kept a file, so when I wanted to get to bathroom fixtures or other fixtures he could refer to some of my earlier choices, so we did not start from scratch. If you are doing this yourself, without a designer or contractor, this department is terrific. They do have designers there as well.
I would highly recommend supporting local businesses. They care about getting your business and keeping it. Plus you get a real live person you can go back to if there are any questions or problems.

I was not initially asked if I needed help when I walked in but when an employee saw me he asked if I needed help. He was extremely helpful with everything I needed. I would definitely go back there.

Wow! All I can say is this company has the worst customer service I have ever experienced in my whole life. I’ll start by saying when I walked into the store there were six employees and one customer two including myself. I walked around for about 10 minutes and finally walked up to the counter and asked for some help. The gentleman behind the counter looked at me like I was crazy for asking for help.
He then told me sir we don’t carry that part. So I looked around the store some more and actually found the part that I was looking for. I walked back over to him and said hey guy you were sending me away from your store and here’s the part.
He then called over an arrogant gray-​haired man with a beard who said to me in a loud voice what kind of drill do you have! At this point I told the guy to give me my drillbit back and that I would be doing my shopping elsewhere. It’s no wonder this company is going out of business with this type of customer service. I will never give this company another red cent of my hard earned money.

Ok… so this is a review that I’ve been meaning to post for a while, but I just recently came on board with Unilocal!so I’m finally getting to it. My wife and I have been planning a number of home projects during the past few months. One of those jobs is our kitchen remodel.
I thank my lucky stars that someone at our church recommended us to Dawn at the Dixieline Classic Collections office in Miramar. From square one, Dawn has been amazing. She reached out to us shortly after we expressed interest and accommodated our schedule every step of the way. Without even knowing our level of commitment, she even came into the office on her day off and found a babysitter for her kid… all so that she could meet us for the initial consultation. This was a breath of fresh air after our experiences with other major stores (won’t name them) and contractors.
Dawn is very friendly, warm and helpful. But most of all, she is incredibly experienced and knowledgable of the products and services. Even more impressive was her ability to read our preferences pick up our design style and budget. She never tried to «push» us in a direction that she wanted. Rather, she smoothly maneuvered us through the entire process while making us feel like we were in control of all the final decisions.
Currently we are on the verge of purchasing the cabinets and getting the kitchen remodel started. I am excited to give Dawn the business and more than comfortable referring her to anyone I know who needs her help. Dawn is the real deal.

The hubby and I were looking into a new kitchen for a rental property we own. Went to Dixieline on Miramar, just to get ideas. Janine in their design center had some extremely helpful ideas for us — she had some excellent «rentals insights» for us, as well. I think we found where we will purchase the kitchen when the time comes — they have options for every price range. I totally recommend them — I didn’t feel like they were trying to sell us something, they felt more like they were trying to help us find a solution. Really appreciated that. They’ve very helpful and extremely knowledgeable — totally recommend them.