Dr. Allan Patch

I wish I could give more than five stars because these people really deserve it! Dr. Patch and everyone who works in that office are amazing. They are the most kind and helpful people I have ever met in any health care field. They have exceptional patient care and go above and beyond to make sure that you are comfortable and have a complete understanding of everything that they are doing. I have had various issues that I have seen Dr. Patch for and he and his amazing staff have helped me every step of the way. I am so thankful to have found them, they truly are the best!

Dr Patch and staff are fantastic. Dr Patch happily came in to the office on a weekend to repair my daughter’s broken tooth. Cyndi is a doll. She is always ready with a smile and a laugh. I couldn’t have made it through my wisdom teeth extraction without her! She held my hand the whole time and even called me on a Saturday to check on me. Patty is super sweet and helpful. Jamie, the hygienist, is the world’s best! She’s so funny and gentle and she cleans teeth like nobody’s business! My teeth have never been so clean as when she gets after them!

I have always had a good encounter here. The best of the best in oral care. All the employees are helpful, professional, and they all have extensive experience in oral care. Cindi is the main point of contact and she jumps to your assistance with scheduling and accommodations. The oral hygienist is a dream. She is considerate, patient and does an amazing job with gum care and problematic areas. Moreover, Dr. Patch is truly wonderful. I have had constant unbearably painful infections, and problematic root canals that he has managed to cure. With his persistence, patience, and experience, I have finally started to feel normal again. He values his clients and even follows up with me at home, which has avoided me from having even more agonizing and expensive treatments. He takes the time to explain possible outcomes and upholds great communication at all times. All my questions and doubts are eased immediately after he takes his time to listen to my concerns. About 5 visits later, including a cleaning, several fillings and root canal treatments, I couldn’t recommend this dentist and his team more! From the staff (who has been super friendly and working with me on financials), to the great teamwork between Dr. Patch and his assistant Cindi, to the amazing results so far, I’m simply wowed and grateful to have found this dentist. Every time I’ve been there, I’ve never had to wait and my appointments always started on time, the treatments were painless and over, faster than I expected. The work he has done so far is excellent and I plan on going back for more treatments.
~ Joanna Lalicata

I moved to San Diego in 2010 and am VERY picky with doctors because after all, they are in your face getting personal. Everyone on the staff is friendly and they make sure they provide you with many options for Care. Dr. Patch has a strong passion for his work and takes time with each patient. Patty is always willing to work with you and make sure you can financially afford your care, Cindy is on point with following up for appointments and to also make sure and call to see how your are doing the next day after work is done! How great is that?! Hands down best dentist. My son even enjoys going to his appointments.

Eliminating the «Fear Factor»: The A-​Team of Exceptional Dentistry & Oral Hygiene:
Each and every interpersonal interaction demonstrates what a knowledgeable, caring team Dr. Patch has acquired. From reception to hygienist and my visits with Dr. Patch to receiving my at-​home care instructions and the scheduling of my follow-​up visits, the Patch team is a pleasure to engage. Their professionalism, collective caring nature (s) and desire to eliminate the fear factor of dentistry by explaining what they’re doing — and why — is the best I’ve encountered. It’s evident they love their jobs — and their customers! I always leave with a (gleaming) smile on my face!

The people who work here are friendly, and intelligent. They know what they are doing, and actually make you comfortable as possible. My whole family loves this place too!

Had my six month check up and cleaning today at University Ave. Dental group, and on my way home I was thinking how quick and efficient the whole team is starting with Dr. Patch.
Last year I had to have two crowns replaced and he told me it would take a total of four hours or so and two visits… well he was organized and focused and I was done completely in two hours. Nice.
Jamie, the hygienist, is great! Quick and painless! She is friendly and able to answer all of my questions about procedures or technology.
The whole staff is friendly and helpful and I can whole heartedly recommend the office to anyone who asks about a dentist.

Dr. Patch and the team are awesome — I have referred several family members and friends to this office. The staff are always courteous, respectful, and thoughtful. Dr. Patch has always listened to my many concerns, addressed the concerns mentioned, and left me feeling confident with my smile. I had been looking for a dentist and dental office that I felt I could trust for a long time, so I cannot stress how happy I am that I found them, and how much I appreciate everything they do!

My family and I have gone here for years. The staff is professional and courteous and Dr Patch is wonderful. I recommend this office to all my friends and family.

Dr Patch is an honest dentist (no evidence of upselling unnecessary procedures — a rare trait for dentists these days). Prices are reasonable. I am a Navy physician and another Navy dentist had recommended him (Dr Patch retired from the Navy some time ago). Wish they took Navy dental plan (metlife?) for full payment, but it covers most of the payment typically.

I have chronically terrible teeth so I’ve been to many different dentist’s office in my life. This is by far the nicest and friendlies office I’ve encountered. Jamie is amazing and by following her advice I can feel my oral health improving and it was noticeable in my next cleaning. She is fantastic and very upfront. The ladies that work the desk are wonderful and patient with me when I ask five million questions about my insurance. I have to have multiple things done and they scheduled it in such a way so that I only have to come in twice! So convenient for me.
Overall, a great experience!

My insurance changed, so I had to find a new provider «within the system» so I chose Dr Patch. Going to a new dentist can be very unsettling, but Dr Patch and his team of professionals made me feel very welcome. They were engaging, friendly and make you feel like part of the family. The office is a remodeled home, which adds to the «family» atmosphere more so than a stuffy office park.
I can see where some of the questions they ask, in order to get to know you as a patient, can come off kind of salesy, but it just comes down to they want to understand your needs and how best they can help you.
I have only had one visit, and it was an exam, x-​rays and cleaning, so this is all I can talk about, but I will be back in 6 months for a follow-​up.

Ok so my parents took me to Dr. Patch in the early 80’s and I have continue to go to him for over 25years. I’ve had other jobs and different insurance and each time I have come back to Dr. Patch’s office. They have this family aspect that they really seen me grow up from a child to teenager now as an adult. They have always worked with me on all my dental issues. From billing issues to fitting me in with my every changing schedule with all my traveling. There is very little turn-​over of the the staff so a lot of them have been there for years. I been to a lot of dentist in and out of the Army and I have to say that the staff at University Avenue Dental Group is one of the best. When people ask me to refer a dentist to them I send them here. Most friendly and caring group I have ever been to. Hands down I won’t go anywhere else.

I have been going to University Avenue Dental Group for 5 years now and they have always been 5-​stars. Dr. Patch and his staff super professional and get it done with ease. In these 5 years I have never had an issue and I always leave here happy.

My family and I have been patients of Dr. Patch for many years.

I’ve been a patient of Dr. Patch for several years now. I noticed someone had written a harsh, negative review and wanted to share my experiences with anyone who is in search of a really great dentist.
From my first visit (several years ago) to the most recent one (a few weeks ago), Dr. Patch and his staff have been nothing but professional, friendly and courteous. He takes the time to explain things in a manner that anyone can understand. They let me know how much everything is going to cost before they perform any work. Both he and his staff have demonstrated time after time that they genuinely care for their patients.
I highly recommend Dr. Patch to anyone.

I have gone to Dr. Patch at University Avenue Dental Group many times and the service is top notch. The staff is so friendly and kind and treat you with respect. The office is always clean and they have TV’s in all the rooms
so you can watch while you are getting worked on. They are very honest and up front about all the work they do.
PS:
I just had 2 new crowns put in by Dr. Patch and boy do they look good. Patch and the staff to all the time needed to make sure the colors matched and that they fit perfectly. They always follow up with calls to make sure that everything is fine and that I am not have any problems.

I have been going to dr. patch for the past 7 years and always have a good experience. The staff is really friendly and accomodating. They always make me feel comfortable. Going to the dentist is never my favorite thing to do, but knowing i that i have a dentist i can trust is great.

I’ve been going to Dr. Patch for many years, maybe as long a 8 years. I’ve had work done under insurance and also for cash when insurance didn’t cover it.
I’ve always felt comfortable with the service provided by the office staff, Dr. Patch, and especially by Kate (my hygienist). Questions about insurance coverage has always been researched and explained to me before work began.
Over the years, I’ve had Dr. Patch put in a partial bridge, some crowns, and other routine maintenance stuff. Never been pressured or felt cheated in any of our dealings.
Highly recommended Dr Patch and his staff.

I am so disappointed:
Money in the dentist’s pocket, before ethical treatment of the patient.
I changed to Dr. Patch’s office being seriously tired of having my old dentist office getting me to pay for his new shiny condo at the Egyptian.
Small office, in an remodeled house on University, looks like old time, regular dentist office that might give you a more *personal* touch I think.
Ok, we go.
Went in, had checkups, cleanings, even a crown.
Flash, six months later in December: I get a call from the receptionist, Patty.
She tells me there are openings, hygienist, can see me TODAY.
I ask when I last had a cleaning say,* When was my last cleaning? June. Oh, am I good to go?* YES.
I go in, get my cleaning and a check-up…where I am told, yet again, I need two more crowns (one has ‘open margin’, the other, an old filling), which I let go in one ear and out the other because I am STILL paying on a $ 451 bill from the LAST crown.
Ya following? Good.
Ok, Flash to January, 2099; bill comes in from dentist. I look at what was a $ 451 balance that I am paying down, which is now, to my shock, over $ 600!
Insurance did not pay for cleaning or the oral exam.
I call, leave a message asking about the new charges.
I get a voice mail back from Patty, with no explanation, just saying that she got my message. Ooo-​k. So much for that. I don’t call back; ain’t playing the phone tag game.
Mail comes from insurance company with explanation:
My cleaning came at UNDER the 6 months alllowable, BY A COUPLE OF WEEKS. Plus, I incurr a charge of $ 50 more dollars for a oral exam, which really was nothing but 5 minutes of Dr. Patch telling me I need 2 more crowns… and when did I want to schedule those?
In other words, my dental office decided that making money and filling the hygiene appointment book was far more important than looking out for their patent’s pocketbook which supplies their salaries in the first place!
I am now waiting like a rattle snake under a rock for her to call (as she always does), asking for another payment this month, or next month for that matter.
I can’t wait, to tell her why. OOOOOOOOO, I CAN’T WAIT.