Elite Service Center

Elite made it 5 stars in my Unilocal reviews! Eddie was super helpful and caring that he is on customer side! I had found 2 surprises at Elite today! Firstly, Eddie told me that synthetic oil can be last for 10k run! He «educated» me (explained in details patiently) when is the time to do what kind of maintenance. I had been visiting the same mechanic shop for oil change ($ 70~~ each time) every time the maintenance light was on! Secondly, I was impressed by their lobby & waiting area where is so clean & neat! Plus, they serve peets coffee capsule in the waiting area! The last, Eddie send off me with a generous «gift»! Gem found, just the shop is located at the very corner in the plaza. Their sign is not too eye catching on mirama.

Ok, first i would love to thank all the guys and gals at Elite Service Center. They really hit it out of the park again. When it comes to customer service and auto repair these guys do not miss at all. They are professional and the attention to detail is out of this world. These guys make Lexus look good! Did a timing belt job and replaced the water pump on my RX 330 fantastic job. If i owned a LFA these guys would work on it for sure. thanks T.

Been here twice now and worked with two different people at the front desk. Both were extremely knowledgeable and friendly. They had all my questions answered in detail! Service is awesome!
If you have a Lexus looking for a reliable and affordable service company, this is it! (Unless you’re a kajillionaire and can afford $ 400 oil changes at the Lexus dealership) But even then, I took my IS250 for the first free services at Lexus of El Cajon and the service I got at Elite was much more superior than the actual company.
They do everything the Lexus dealership can do at a fraction of the cost! Good work! Never going back to The dealership for maintainance!

$ 667 for a brake service front and rear axles!!! youre freakin kidding me…
i went in for a quote and they quoted me an outrageous price. i went in for a 30k mile service and paid about that price.
i ended up having my uncle who works on miramar base whos an airplane mechanic who switched out my brakes in 1.5 h hours!
and this place claimed they needed half day and their website states they are a master mechanic?
master mechanics are 30+ years of experience… which would throw you at least 50 years old.
and master mechs should be able to work in half the time than the average guy.
you guys took advantage of me as a woman and the fact you guys try to match up to dealerships prices!

The 5 star rating you see for Elite Service Center is on point. I can always come here knowing that my car will be taken cared of by honest, knowledgeable and efficient technicians. Everything about this place screams «Elite».

This was recommended by a stranger and it turned out to be a great recommendation. The guys at Elite are very professional and quick service. I went in to get a scheduled maintenance for roughly $ 50 which would have cost me about $ 200 at the Lexus dealer. I wish I’d come here sooner on my 30K maintenance tune up which set me back $ 600 at the dealer. Never again.

I brought my Acura MDX in because the 50k routine service light came on. T Nguyen was super helpful in telling me what we needed to do vs what was optional. I really liked his honest and friendly nature. In the end I got great service and spent less money than I had originally thought I would. I’ll definitely be taking my car back there when needed.

Elite Service Center is a great establishment! This Toyota/​Lexus service center was recommended by my other mechanic. I would recommend Elite Service Center to anyone needing service for their vehicle. The staff are very helpful, friendly and honest. Prices are more than fair and I have always been happy with the work.

T is phenomenal! This man gets things done ASAP and provides strategic insight into Lexus care at a great price! He smiles a lot too. That makes him extra pleasant to work with.

I purchased my IS from Lexus of El Cajon with the help of one of the most outstanding managers I have come across, T Nguyen. When I heard that he left the company to start his own business, I followed him right to it because I knew I would get five star service every time. As a female, dealing with car maintenance isn’t one of my favorite things as I feel that I can be taken advantage of from businesses that just want to take your money. T has eluded my fears of dealing with car maintenance as he is able to break down my car’s needs to my complete understanding and let me know what absolutely has to be done and when. I feel well taken care of here and I know you will be too.

Dude, honesty is hard to come by in the auto repair/​maintenance industry. Wow. I told my director at my last 5k mile maintenance for my IS 250, Elite mentioned my brakes were kinda on the low end. They said may need to change at the next check up. Well, 5k miles later they checked and said it was still good! I was kinda blown away by the honesty. I was seriously getting ready to have them changed out. It could have been driving habits but for the fact they were honest has to be highlighted. Pricing is better than going to the dealership of course, then again most places are «cheaper» than the dealership. I just want an oil change but the dealership only offers packages. I think overall I can maintain my car without the need for these packages. Such a rip.
The two associates who work the front desk are great as well. It’s not awkward nor do you get the whole gonna take you for a ride type of vibe. They’re direct and honest. True customer satisfaction. I feel at home where I can find a business I can trust and keep going to. Keep up this quality of service and honesty. So hard to come by these days! I rarely dish out five star reviews.

They really do live up to their name of Elite Service Center as they perform quality & honest work (rare qualities to find nowadays especially w/​car repair shops) w/​fair pricing. Excellent customer service & a well managed facility. Mr T is very trustworthy & I won’t take my Lexus anywhere else!

When I lived in San Diego, I took my Lexus IS 250 here for everything! T was great to work with — very personable and super nice! They took care of me and the waiting room is so comfortable! They provide water bottles, and coffee/​tea. The bathrooms are super clean. Prices are unbeatable. Since they used to work at Lexus dealerships, they really know how to take care of them. When it was time for my water hose to be replaced, T suggested I go to a Lexus dealership before my warranty expired. I got my water hose replaced for free. Any other shady places would have charged me (and left out the part about going to the dealership and my warranty). T even took a picture of it and emailed it to me to show Lexus. I highly recommend this place!

Super sweet guys! Professionalism at it’s best. I came in for an oil change. Got exactly that and they also did a check-​up and brought some concerns to my attention regarding a leakage from my shocks. Very reasonable prices compared to the amount that the Lexus dealership would’ve charged me. I plan on coming back here whenever my car needs maintenance. I highly recommend this business!

If you’ve found this review, you’re probably looking for a place that will fix your Toyota/​Scion/​Lexus at a cheaper price than the dealership while getting services from certified Lexus technicians.
Everyone knows the dealership overcharges. Elite Service Center will cut that price by 30% and provide military discount as well (officers also get the discount I think but double check before going). These guys are the real the deal. They once worked for a privately owned Lexus dealership until it was bought out by the corporation. A group of them formed the company and now are thriving because they offer the same great service and advice for a discounted rate.
After my first service, they took pictures of my shocks leaking and explained the price. However, once I mentioned I still had my warranty, they immediately guaranteed this would be covered by the dealership at no additional cost. I called my dealership and got my shocks replaced for free as promised.
The folks here are genuine and will not overcharge or try to get you to pay for additional services that you do not need. They know the book inside and out and will tell you exactly what the dealership would’ve have done if you brought your vehicle there (e.g., not tell you about the shocks leaking until it’s at a certain point that is considered dangerous). Essentially, the dealership waits until you’ve run out of the warranty and tell you about the problem, or tell you the problem when it’s most critical to save costs on warranty parts.
You will not be disappointed.
Enjoy.

I’ve done business here a few times now. I have an old 2000 Tacoma that’s starting to need maintenance but I’m not interested in throwing hundreds of dollar at it. So here’s why I come to Elite– they give me suggestions to try before they start any work. Some people may not have the time or care about this but it’s why I love this place.
Busted A/​C? They told me to try refilling the refrigerant first with a $ 30 DIY kit. It worked. Transmission acting up? They told me to try swapping the «premium» stuff I’d put in there with Toyota brand. Much better now (I guess it does make a difference). Long story short these guys care about my wallet as much as I do and that makes it easier to pay for the stuff I can’t do… like change out that aftermarket water pump that took a dump on me. Grrr…

First of all I’m not sure why there are a bunch of 5 star reviews here. When I came in for a simple oil change, it took 2 hours. Then the dude at the front proceeds to tell me about my car, saying that I needed a new timing belt. I just let him speak. He even showed me a pictures. I HAVE A TIMING CHAIN. Where did those fotos come from? They did let me know my coolant was beginning to leak so I appreciated that. They told me I needed a power steering flush, WHEN Toyota says u shouldn’t do that for my car. I asked other mechanics and I was right. They told me I needed a transmission fluid flush when I didn’t need one cause I had it done one month before.
Here are the real problems, the dude at the front telling me a bunch of bs is NOT a mechanic. I didn’t get to speak directly to the mechanics who worked on my car. Why? I don’t know.
They have a fancy lounge area, great. One way to convince you that you should pay for their services to have fair quality coffee and a nice chair to sit on for 2 hours.
Lastly, the guy called me to tell me he was wrong. Yupp I waited for that call and just never emailed him back.

Been going to these guys for about a year now. Have taken both of my iS250’s here for their oil change. I wait an average 45 min to and hour for an oil change. Can’t beat the price for the type of service you get. They tell you honestly what needs to be fixed, and what can wait. They don’t pressure you into anything you don’t want to do.
The inside of this place is gorgeous. It’s not your ordinary, run of the mill, off of Miramar Road sketch auto repair shop. There’s a window to look out into the garage (which is always clean). There’s free wifi. Marble tile floors. It’s fancier than the actual Lexus dealership.
Would recommend to anyone if you have a Lexus, Scion, or Toyota. Do yourself a favor and give these guys a visit.

Great service, highly recommended. I drive from El Cajon to get my Lexus serviced here. My girlfriend brings her Honda as well. There’s no more looking around for your go-​to mechanic because you have found it! With owner/​employees having 10+ plus years at Bob Baker Lexus you get the same quality and professional work but without the price!
Superb customer service.
Huge flat screen to pass the time and free secured wifi as well.
Their attention to detail can be noticed as soon as you walk through the door, not to mention the bathrooms are pretty nice for a body shop… Fancy

I’ve seen the light. You know that moment when you first realized the WWF was fake? Kind of like how I felt yesterday.
For years I brought my car to dealer for service. I couldn’t get out of there with out spending $ 300 — even if all I needed was an oil change. There was always another recommended check-​up. Many of which weren’t even on the Lexus official schedule.
Yesterday, I went to elite. The place is professional, courteous, and reasonably priced. Staffed and owned by former employees of Bob Baker Lexus, these guys have been doing high end vehicle servicing for years. They had the car for an hour, changed the oil, checked brakes, battery, balance and rotated tires, and test drove the car. it cost a third what I’d have paid at the dealer.
To top it off these guys are all very likable. The founders, all with 10 years in the job, lost their spots at Bob Baker when he retired and sold out to a corporation. So they found an investor to believe in them and hung their own shingle. Glad they did. It’s like an American Dream kind of story. They’re disrupting the market for high end service.
I’ll be going here from now on.