Express

I went in to get white jeans today and when I went into the fitting room to try on the jeans I felt a sharp pain and when I looked down the back on the censor was gone and I was scraped all up my leg to my thigh very deep it started bleeding heavily and I asked for some help and all they gave me was a piece of tissue and a small band aid. It didn’t even cover the cut whatsoever I needed like 4 band aids and they had no Neosporin to clean my cut. It was stingy really bad and all the red headed pregnant girl said was let me put a back to the censor and put the jeans back on the floor! That’s disgusting and unsanitary. They gave me a card to call corporate and that was it. I had to walk to forever 21 and ask for something to clean my cut and they helped me out. Otherwise I would’ve been walking around in pain probably getting an infection. If you get hurt at express they won’t help you. I’m pretty are this shit will scar too! Never coming back here again.

Tried to exchange a $ 10 t-​shirt purchased at a different location for a different size at this location today. They refused to exchange it because it was purchased at a different location. It was unworn, unwashed, with tag and receipt. They have the exact same shirts. I’m pretty dumbfounded. I spend about 100 bucks per month at this location on average but I’ll never shop here again. I mean, it’s just a budget clothing store. Really cheap made clothes that fall apart anyways. But it’s inexpensive. Guess you get what you pay for in quality and customer service. I’d avoid this SCAM at all cost.

I shop here for almost all my business attire.
Yes its pretty pricey, but the blazers are worth it. Ive shopped at other stores where they sell cheap blazers and they are crap. I always find holes or the material is crap. But these are pretty good quality. Not the best of course but im not trying to spend 400 dollars on a blazer when i can get about 4 for that price. The staff here is pretty nice too, they always hold my clothes for me. I get lazy. This store is pretty big compared to the others ive been to. I also like their jewelry. but i have a great tip for you ladies.
IM ALLERGIC TO ANYTHING BESIDES GOLD & SILVER. so what i do is i use clear nail polish. I learned it from a friend and now i can wear anything i want ! its amazing, life changing! no one understands how much i just want to wear something simple and not expensive that i will most likely lose since i cant feel it if it comes off. So hopefully those who are reading this get something out of it.

I give very few 1-​star reviews and was sad to have to do so for Express because I do enjoy their clothing but will never return to this store due to horrible customer service from the store manager Tom. He knew nothing about how to treat a customer, openly berated other employees and was rude to customers while I was waiting for him to address my issue. I was attempting to get an item from
while in the store as they did not carry my size. He acted incredibly put-​off like he couldn’t be bothered to help, I ended up leaving.
Take note Express corporate, your store manager should fully understand both in-​store and online inventory policies and should never be rude to customers much worse their own staff!

very unfriendly sales people. they don’t carry very many larges and no extra large clothes and all you see left on the racks are the size smalls. get the message express the average size of a women is a size 12! their jewelry tarnishes really bad look at my pics. they will not return them either.

Any clothing with the price portion ripped off and tagged with a new white price tag is a mark up!!! I found a pair of cute leggings normally priced $ 49.90 and all the other leggings with the same sku# were marked up for $ 59.90 with the original price ripped off. This is not the only store/​location that I’ve seen with the mark up tags. Three stars only because I love the quality of their jeans and slacks and will likely shop her again during their sales.

Super inconvenient return policy! Trying to exchange gifts from my birthday and the clerk suggest she is doing me a favor by exchanging the 2 shirts & 2 shirts in the same day. Clerk is saying the policy is to only exchange 1 item per day. Super inconvenient! Horrible policy! Not customer service focused

I love this store. I shop here several times a month. I just wish they would clean the dressing rooms. They are always very dirty.

Horrible! My boyfriend bought me a gift from there and we decided to return it since I already had the exact same thing. We only had the gift receipt and the employee told my boyfriend that he couldn’t give him a refund because he didn’t have the original receipt. We came home, looked up their return policy and it turns out as long as we have the card he purchased the item with, we could get the refund. We called the store and they said he never told them he had the card. THEY NEVER ASKED HIM!
The employee said, «Actually I did.»
BS! Do you think if we were coming in for a refund that we wouldn’t try and get the refund! If you asked us for the card we would have given it to you and gone on with our day.
For a store that is supposed to have decent customer service, this place is lacking.

They always send coupons or have big sales so make sure you never pay full price.
Their mens casual clothing is not my style anymore. The jeans are too baggy, and their logo is too big on their polo shirts.
Their business clothes are a better fit and I love their vests.
My wife loves the women clothing and she always makes big purchases when we do receive those coupons.

Sure, Express may be what «everyone rocks» but why not? The clothes are fantastic and allow the wearer to add whatever they want to their outfit. The mens clothes, I feel, are a solid «base» for everything else if you wanted to add a blazer or some other random accessory. There is unlimited possibilities when purchasing and wearing Express clothes.
They always advertise the mens shirts as the «best fitting shirts» and they don’t lie. They have three main styles for all body sizes and by far the best one is the Fitted. Whatever one you see you can ask to try on that style in the dressing room so you don’t need to disassemble the rubix cube that is the mens shirt package. Another awesome fact about the mens clothes is they have size 33 waists! Now this may seem like a small, stupid aspect. But a normal ³³⁄₃₂ is far more difficult to find than you would think. Either way, the clothes are phenomenal and I will forever be shopping here.

Great place to shop for business clothes. Make sure you have a coupon a lot of their clothes are priced high because of the coupons they offer. But the quality if the clothes are really good. I have a pair of workout pants from 15 years ago that I just got rid of and they still are in great shape. Luckily I lost weight and don’t fit into them any longer.

CHECK. ONLINE. ALWAYS. (disclaimer: this review is for the .com site, not for this store — I only came in to compare the prices).
I got 3 ties (regularly prices at $ 49.95) for $ 7 a pop.
Plus some socks (regularly priced at $ 15) for $ 2.
Moral of the story — CHECK. ONLINE.

checked in on foursquare and my bill for 355 was lowered to 265 because the special was every 60 get 15 off! bought tons of great new shirts to replace some old ones that had become washed out. Love their style and they get new things in at just the right frequency of my shopping habit =)

First off, I have to say I have to say I always get great customer service at this location. I like their dress shirts, and especially love them when they are on sale!
I didn’t know what size or cut to get, and the guy there totally noticed, walked over, and threw this little nugget if information out… when buying dress shirts, ask to try on their shirts for fit tests first. Makes shopping much easier.
BAM! Got a lot of good feedback, knew my size/​cut, got what I needed to go with my suits.
They’re pretty nice about running to get you different sizes, holding things you want to try, and in general spending time to offer good feedback on fit/​size. And they do it with some much positive energy. So much so, you wonder if it is humanly possible to keep that up all day. Very impressive.
Of course… I do confirm what I pick out with someone I know, just because I have a feeling that the employees here might possibly lean towards telling you most items look good on you. Just a guess…

Pretty typical selection of Express clothing at this store, although the Men’s section is significantly smaller than what I’ve seen at other locations of comparable size.
I found it hard to find my size last time I came here, and I typically wear a medium. Seems like the most popular size was all bought out and they didn’t really get the chance to replace it. In terms of jeans, I had the same problem and asked an employee if she could find me a pair of 32×32 and she never got back to me. Had to enlist the help of another one who got back to me right away.
The only thing that stands out here is their service (aside from the aforementioned incident). Although it can be a bit annoying, the fitting room workers like to present themselves as your personal fitting assistants. As a consumer, I appreciate it and see it as going above and beyond the typical putting people into rooms and folding what they don’t want. Also, the lady at the checkout let me use my coupon even though I was $ 0.15 under the minimum spending. She decided not to be a douche about it and let me have the savings. Now that’s reasonable service.

The experience from HELL. I came in on a very slow day, middle of the week, only one person ahead of me in line. I just wanted to make a return, but was forced to wait behind a woman buying 50 articles of clothing. The cashier kept insisting, «I’ll be with you shortly!!» This turned into 10 – 15 minutes. The store was dead, other employees were wandering around… the best sensible, next thing to do is to hop on a register to assist the other customers in line right girls?!
Once I was finally assisted, for some reason their database was down, their server was simply «timed-​out». She tried all the registers and concluded that their server was down and told me I had 2 options: I could either do an exchange or I could come back another day. The two worst options she could offer me. I told her no I’m not interested in that and how long will it take you to fix this problem? She was unknowledgeable and told me she was not sure and I could come back in half an hour if I planned on being in the mall for the rest of the day.
Are you kidding me, I drove here just to make a return, nothing more, next time think of something more clever. To top everything off, the associate lost my credit card. I told her, «You still have my credit card.» She replied, «Are you sure you don’t have it?» I replied, «I am positive you still have it, you were walking around 3 different registers.» She panicked and looked everywhere and finally found it on the floor behind the register. Bravo, I must say this was a car-​wreck performance straight to destruction.

I’m not a fan of this one. And a big part is because they have a really small Men section. So if you are a lady, disregard this review. I came in because they had 70% off of select styles. But the stuff they had were either not in my size, or some really funky colors.
Their staff is really helpful and nice. I know that when i walked in, i was greeted by at least two employees. But then again, this is pretty normal because all Express stores i go to i’m met by helpful employees.

Me and my work buddy visit this location every other week or so during our break. Its tidy, well stocked, and never crowded. The morning staff are very friendly and helpful. Those guys definitely know their shit as far as guessing sizes and recommending which styles would work with who.
It’s easy to find a bargain here since there is almost always a valid coupon arriving in the mail or available for print out online.
Ladies: Its all about the «Editor» pants (slacks). I swear they work for every body type… well not 3XL but you get what I mean.

So this location is nice.
located right in the middle of the mall next to the food court.
they get their minus two stars for not having large sizes for the bigger people and lack of staff attention to their customers that are shopping.