J & W Lumber

Stopped in for a small project, great service right off the bat. Very friendly and helpful. They cut the piece I needed to length for me, which saved me some time. Seemed to have a large selection of options, including pre-​made items.

I constructed my first, second floor, off the master bedroom 11X12’ deck with the help of JW Lumber in Sorrento Valley. Usually I go to Home Depot, but was intrigued with the design help offered and advertised.
This being my first experience building, I really had no idea what to expect. I worked with a big quiet guy who was very generous with his time. Big guy used the store computer to design the deck with me and discussed selection of wood and railing. Then gave me the design and itemized list so I could think about it. I decided to go ahead and order the materials, had them delivered to my home and preceded to stain, assemble and construct the above deck with my husband and kids occasional help.
There were many challenges involved with building a deck for the first time. But I soldiered onward, I used youtube and my search engine to research everything.
The guys at RW Lumber were as helpful as they could be when I dropped in to buy something else to complete my deck. They were also wonderful about giving me additional, replacement, inside pieces, of the easy rail system to finish my cable railing instillation. I also enjoyed picking out all the finishing wood pieces from their stash. I’m grateful that the return policy is easy, like Home Depot.
Some things I was surprised by on this adventure; the design was 3 inches on paper and hard to see, the material list was not complete, it was not a «kit», the easy rail cable system wasn’t EASY… it was HARD to install.
But there is no fun without challenge, and this was challenging. Great experience:)

Hi Joe– review from 9 days ago…

First I wanted to express my disappointment in that we may have miscommunicated what was said in regards to the payment to J&W Redwood… We in fact had not paid for the entire balance at the time we had completed the fence, that being Friday after 5:00pm… In fact this was placed on our credit account and part of that is that we supply them with the names and addresses of where the material will be installed. The process of the preliminary notice is to protect there interests as well as the home owner… It’s never intended to be used as a scare tactic…
Having worked w/J&W Redwood for the past 20 years I can honestly say they have always provided the best materials and customer service to us in regards to fencing.
Your invoice comes due on the 15^th as we fully intend to pay in full. thus at that time you will receive what’s called a Lien release… Although I can imagine it probably felt like a gut punch to get a letter in the mail speaking to placing a lien on your property I can assure you this would not ever happen under our watch… Matter of fact this is an industry wide practice in the construction field… So with that said I was hoping you would reconsider your previous Unilocal review as that J&W is an honest and ethical company who I would stand with and will continue to in the years ahead.
Thanks
Vice President Aanco Fence inc
paul Drapeau

We stopped into J&W Lumber to take a look at the different decking and railing system options. Everyone there was so friendly and very helpful. They were very knowledgable about the products and pricing and even gave us recommendations for contractors who install decks.
We spent quite some time there deciding on the right material and Adam helped us out a lot. We were able to see the samples in light and they have some of the samples set up like a patio, so you could see what it would look like laid out and with varying railings.
The pricing was very reasonable and I’d definitely recommend checking out J&W for your patio needs.
Dog friendly as well!

Great customer service! In my words, they are a boutique hardware and lumber store. If you are looking for good and higher quality products, this is definitely the only place to go. They even went out of their way to drop the stain for our project off at our house since their inventory showed they had the stain, but it wasn’t on the shelf. So they kindly dropped it off at my house the next day. They have GREAT CUSTOMER SERVICE and GREAT PRODUCT KNOWLEDGE. I highly recommend them over and over.

Went to JW Lumber today after biking by it. Never knew it was here. Very convenient for where I live. And they had exactly what I was looking for. And it was good quality wood, not warped or rough. So easy to pick out the pieces I needed.
They had a great selection of wood and the staff were very helpful. And easy to look around and see exactly what you need.
Pretty basic really, good staff, good quality wood and reasonable prices with no hassle. That’s all I need. Recommend this place to everyone.

I went to JW Lumber for help with material for a pergola, on the recommendation of a user in a different forum. They have pre-​fab kits that they can sell, but when we entered the dimensions I wanted into their software, it choked on it. I was advised to email the dimensions to them and they would work up a custom quote. OK, whatever, it is a nice service but not quite what I was looking for. Nice displays outside the office though, I got some good ideas.
I worked out my own lumber list and returned the next weekend. A quick scan and I could see most of the boards were in the yard. But wait, the guy in the office says it is out of stock, and that what I was looking at might have already been sold to someone else. What? They’ve got some hardware in the office so I start picking out what I need. Asked about J-​bolts for the post bases. The guy points me to the hex bolts. Really? Refers me to Marshalls for them, even though they are closed for the day.
He rung up my order and requested a transfer for what was showing missing. It will be there «Tuesday or Wednesday». I got back out to the yard and load up what I can. I ask the yard worker about the other wood on the racks… he says any of it there is for sale, regardless of what the computer inventory might show. We pulled out some of it, but it was pretty chewed up, and he suggested I wait for the transferred material since it would be better.
While we are doing loading, the signage above the racks falls off, almost taking out another customer who wasn’t paying attention. Would a 2“x8″ x 10 ft board falling from 8 ft up really hurt?
I call Wednesday morning… «It will be here around noon, I’ll call you when it is ready». No call. Thursday morning, I call again, speak with someone different… «Yeah, it is ready». I checked to make sure they had everything… nope, forgot one line item. Fortunately, they had it in stock.
They delivered thursday afternoon. Big surprise, the chewed up pieces I had previously declined were delivered (the damage was distinct).
They get two stars from me for super friendly /​helpful yard workers, and good delivery service. Next time I need lumber, I’m going to Dixieline. Hard hat not required there.

I am building my first word working project and visited this place after visiting several lumber shops. This place is not only very organized but had so many options to choose from. The topper was the associate that helped me. I didnt get his name but he is a tall fellow. He was so very helpful and knowledgeable, he answered every question and was encouraging to me for my project!

Very friendly employees and a great selection of wood and some hardware. As long as you’re next expecting a mini home depot, this is a great place to consider.

My first visit to J&W to buy some redwood strips none else carried for a little restoration project I am managing. Fast friendly and knowledgeable staff gave me exactly what I needed!

Yesterday, I had to call to get some samples for a project that my company is doing and Corey, one of the sales reps in the Sorrento Valley office, answered all my questions and even went out of his way to drop off samples at my office the same day! Excellent customer service and excellent product knowledge. I would give Corey a raise if he were working for me!

Ok its probably weird to write a review of a lumber yard but I was impressed with this place. We were thinking of replacing our deck with Trex or some other composite decking. Tired of sanding and staining just to have the termites eat it up again.
The staff was really cool and super helpful. Also they knew what they were talking about. Which is so refreshing these days.
We took in our measurements and they priced it all out for us and we did a comparison price of regular wood. Trex isn’t cheap about 3x more than wood but the price is built into the initial investment.
They have an e-​mail list too and will let you know of sales and specials. They had some discontinued trex lines on sale. Really half the price. Lots of it in stock too which is awesome cause Home Depot only has one color in stock and you have to special order all the railings.
Bottom line… if you have a wood project go here!

J&W Lumber (formerly known as J&W Redwood) — their Sorrento Valley location is right across the street from the Sorrento Valley Coaster Station. I needed to get some redwood boards to replace some boards on a deck and some deck cleaner, and I found their staff to be professional, knowledgeable and friendly.
They have a great selection of different grades of redwood and other hardwoods for outdoor construction (decks, fences, patio awnings, etc.) and a selection of products to go with them (sealants, stains, cleaners, etc.) — but not much else since it’s just a lumber yard and not a whole hardware store. But it’s the place to go for redwood in San Diego.