Metro Cyclery

Such nice guys in there! They packed my bike for me so I could ship it. So helpful and courteous!

Good customer support! I purchased Tern Joe 21 online from the manufacturer. The online transaction was done for me by Metro Cyclery. The bike was delivered directly to the store and it was assembled and tuned by Metro Cyclery store. I saved money on delivery costs and Bill, the owner, offered me a nice discount because bike had a scratch and a dent. I don’t think I would have been able to negotiate discount directly with the manufacturer without support of Metro Cyclery store. The bike is great.

We rented bikes for a days trip. The guys in the shop got us in and out quickly, helped us plan routes, and generally treated us really well. The rental price was quite reasonable.

These guys are extremely nice and have been very helpful.
I come in here every now and then and each time they are very positive and willing to help. Bill and Nick have both been great as well as the mechanic (I can’t remember his name). I have come here multiple times from going to a tubeless setup on my mountain bike to getting my brakes replaced. Nick even spent about 10 minutes with me while trying to seat my tire with their compressor, he practically setup my tubeless tires for me free of charge. They have been helpful and I highly recommend them.

The sales floor seems great. The mechanic, no. I had a simple flat tire on my rear wheel. He gave me the bike back without even reconnecting the rear brake. So I mentioned that fact of course. Then he connected it and the wheel wouldn’t spin at all. So he adjusted the brake. I spin the wheel and it’s hopping up and down so hard the whole bike is moving in my hand. I’m like «wait a sec, the tire’s not seated right.» So he grumbles and says «it’s your reflector and valve» pulling it up and down. And I’m like, «come on, it didn’t do that before, the tire’s just not well seated.» I could see the bulge in the tire, but he starts arguing with me that the wheel’s out of true. It was obvious he just didn’t want to deflate the tire and re-​seat it. And I eventually got tired of arguing with him. Anyway, I had the tire redone at a shop back in LA, where I live. I hate mechanics who don’t even spin the wheel and eyeball it to make sure they did it right. That’s just shoddy. And then to deny it wasn’t seated right when it was plain to see?

I got a flat tire near Old Town and found Metro Cyclery on Unilocal,so I walked the bike over there.
Bill was extremely cheerful and helpful, outstanding service, got me back on the road in fifteen minutes. I would totally go back. So awesome when you’re in a pinch and stumble on a great place like this.
Also check out the organic grocery in the same building, full on juice bar, I rehydrated in some pineapple coconut water.
Looks like they have the full line of Electra motorized bikes and accessories if that’s your thing.

My husband and I are in our 50’s and both enjoyed cycling in our 20’s. We decided we wanted to take it up again, but this time more for fun, getting out of the house, and a little bit of exercise. I had ridden a Townie bike in Spokane on vacation, and fell in love with the comfort and style of the bike. My husband and I visited several biking stores (Performance, REI, etc) but then we discovered Metro Cyclery. That was our last stop, and the BEST. I can honestly say they took so much time to make sure we were getting the bikes we wanted. I say «we» because once my husband saw how happy I was he decided to test drive a bike too. He also fell in love with the Townie. Our first visit we were there well over an hour going over bikes, taking a short test drive, and discussing all the options (type of bike, number of speeds, accessories). We both decided on the 21d Townie as it fit all of our needs. They have so many bikes in stock you really can get a good idea of what you would like. The customer service is also so fantastic! I had some fun adding some girlie accessories to my bike, and buying a really cute and safe bike helmet. Did I mention that their prices beat everywhere else we looked? And, that we got an additional discount for purchasing two bikes, and another discount on all of our accessories? I didn’t mention the free lifetime adjustments either. When we went back a few days later to pick up our new bikes, they spent more time doing all the necessary adjustments to be sure the bike fit us. They gave us instructions on the break in period and when to bring the bikes back for their first adjustment. When we had issues loading our bikes onto our new bike rack (which we also bought from them) they helped us figure out how to best configure it for a safe and secure fit. You will not find a better place to get personal attention and great customer service while getting a great deal. Please if you are thinking about getting a new bike check this place out. And don’t forget to say hi to «Rain» if she is around. She is the sweetest most beautiful doggie behind the counter. I am looking forward to bringing my bike back just to give her a cookie and some loving!

I’m posting this for a friend since she doesn’t have Unilocal… yet!
My name is Cici and this is my story:
I am a nurse and my friend Kim had encouraged me to buy a bicycle for more than one year, and I kept on putting it off.
I am over 40 years old and I never knew how to ride a bike! Kim asked the owners of Metro Cyclery on Morena Blvd, Brenda and Bill Tracy if they could teach me. They accepted. Bill taught me how to ride a bike within 2 days 2 hours each day!
This has been the most wonder experience in my life! My life will never be the same. To all of you who have not ridden a bike in years or never,
I encourage you go to Metro and check it out. Their wide selection of bikes, friendly style and their eagerness to help will make your day!
They get 5 stars in my book!!!
Happy trails to you!
A happy rider,
CiCi

Moved to SD to enjoy the sunshine & needed a smooth bike for the beach & the city. Aaron took the time to help me select just the right bike & answered all my questions. He even gave me some neat tips on how to avoid having the lock picked, and threw in a free bottle holder for my water.

One of the best bikes shops in San Diego! Especially for commuting and Bromptons. Nick and Bill did a great job with my bike build!

needed new brake pads for my mountain bike. They got to work immediately without telling me that they charge $ 30 for 10 minutes of labor. Plus the pads were $ 22 for 2 sets. I was charged nearly $ 75 for brake pads!!! Needless to say I was very upset and the guy behind the counter was extremely smug. If your looking for an affordable place for an easy repair, please avoid this place, you would think they were fixing European sports cars with their prices.

I was in San Diego as a tourist and desperately looked for a decent city bike with gears for rent in different shops, but Metro Cyclery were the only ones I found who offered this. The bike I had was very well maintained and I even got an extra safe lock. Unfortunately I had to buy the lights, because they had none for rent. However I got a good price for 6 days and the staff was friendly and helpful.

I was in San Diego on vacation and saw Metro Cyclery. My husband and I are nerdy enough about bikes that we stopped in. Bill (maybe he owns the shop?) was great to talk to, very knowledable. I bought an Abus Lite Foldable Lock. I had been looking at it online for a year but needed to see it in person first and Bill took it out of the package for me! I’ve been using it for a month or two now, love it. Great bikes and great accessories!

I bought two Brompton folding bikes from Metro Cyclery after first seeing them at a boat show. Perfect! Folding bikes to ride when taking the boat places. The experience I had was wonderful and the owner, Bill, was quite passionate about the product, new everything there was to know and set up my wife and I with bikes that we really love using. I can’t say enough about what a great place Metro is to do business with and I will recommend them to all I know.

Metro Cyclery is the first bicycle shop that I’ve ever given a 5 star rating. The staff is friendly, knowledgeable, and most importantly, NOT condescending to dorks like me who take it upon themselves to *work on* their own bikes before finally admitting defeat and requesting professional help. They are also incredibly honest and fair (I went in for a new bike chain, was told mine was fine, not in need of replacing, but that my child’s bike seat needed adjustment o_​O). The bike genius (I forget his name), proceeded to lube up my gears, breaks, fill tires, etc… basically give my bike the safety a-​ok — and only charge me $ 15! Peace of mind — priceless. Thanks guys… I’ll be back!

Cool shop. They sell townie bikes and specialty bikes and accessories. Fun place to shop, and helpful, knowledgeable staff. I went in with a rear dérailleur issue and they took a look and diagnosed the problem, and didn’t charge me because it wasn’t something they could fix with an adjustment.

This place is great. Last Sunday my girlfriend and I decided to do a little Mission Bay bike trip and rented beach cruisers. The staff was very friendly and it only took a few minutes to get us on the bikes. The bikes were in great shape and the hey also offered locks and helmets included in the price. The price was comparable to the other bike shops in town, we paid $ 20 for the entire afternoon but you can also have them by hour. Overall this was a nice experience and we will definitely be back to rent bikes again someday.

Shopping for a bike here is a wonderful experience. There’s good selection and great service. Bill, the shop owner, was extra friendly, helpful and knowledgeable. Also the accessories are lower prices than other shops in town. Definitely recommend coming in for your metro cycling needs.

Metro is a newer addition to the Morena area and I’ve been curious about it for a while now. The boy has been looking to retire his mountain/​road bike and get beach cruiser and he suggested we stop by to look around since it is a neighborhood store (buy local! w00t!)
We strolled around a bit looking at the bikes and we were helped by Brenda who is amazingly friendly and knowledgeable. She was happy to explain each line of bikes and the differences in frames, maintenance, style, etc.
They specialize in commuter bikes and have some really awesome bikes that will get you to try to figure out the best bike route to work just so you can buy one. They have a variety of accessories for commuters as well.
We were there to look at beach cruisers and they have a great selection of Electra bikes that make it hard to choose! Brenda explained the differences in the lines and riding style and gave us a catalog to take home and drool over. :)
They have a shop there to do custom bikes. There are all kinds of fenders, handlebars, seats, baskets, etc.
Also, if you have kids they carry Strider bikes which are AMAZING for kids. They do not have pedals, so they teach little kids how to balance on the bike right from the start. If you haven’t seen them yet, check it out!
They have a lot of a ton of options for families. They carry child seats of all sorts, bike trailers, kid bikes, and awesome kid helmets.
They do a family bike night once a month, I think it’s the last Sunday of the month.

pros… was just riding around today and decided to just take a little stroll to Morena. And just as I was just about to turn around to go home, I see Metro Cyclery. And they are open till 4pm on sundays. went inside as i need to get a mirror for my folding bike, cause it’s dangerous when you can’t see behind you while cycling. and unlike cars and motorcycles, bicycles don’t come with mirrors.
looks like this place just recently opened, but not sure. had a good selection of folding bikes here, they are an official Brompton dealer. the bromptons are the smallest and most compact folding bikes. besides that they also have terk bikes which is a breakaway company from dahon, which is the largest maker of folding bikes. they also have a repair shop as well. though not open on sunday, it is open tuesday-​saturday.
great customer service, as I was the only person in their at the time. Bill was super great, and is super knowledgeable about his bikes. i’m thinking that i might need a little upgrade soon, as my little folder is old and heavy. so perhaps if they take trade in’s perhaps i can move up to another bike? well we shall see. need to get the cholesterol down and perhaps even control the diabetic like symptoms that i’m experiencing.
cons…not much in the accessories department. need more stuff in the way of gloves, locks and other odds and ends which make any hobby fun and personalized. and of course they are not open on mondays, which means they are not open on my day off.