My Cleaning Closet San Carlos

Shout out to this Dry Cleaner great prices on men“s dress shirts! Nice job on all my orders and there are many.

Very friendly place with email system for letting me know when my comforter was ready for pickup. $ 31 for the king-​size comforter and two shams. Great price.

This place does a great job with my comforters. The price is unbeatable. The customer service is fantastic and I like that I have email updates for my reminders.

very professional and friendly. got out all the stains. i’ll be back.

I rarely write reviews, but they did such a good job I feel they deserve it. Here’s my experience:
My husband had awful mustard type spots on his white dinner jacket. I found it in his closet and thought I would have to toss the jacket out. Then I had a great idea. Why not try the cleaning closet? I was so happy with the perfect results! It looks brand-​new, they completely removed the stains. The price was very reasonable, and the turnaround was quick – only 3 days.
I like that they electronically update you (via email) of the status of items and your receipt. Interestingly, they don’t use hazardous chemicals when cleaning your clothes, they use a type of organic cleaning. Additionally, the shop is clean, doesn’t have a chemical smell, and they always recognize me and remember my name. This is my favorite dry cleaner in town and I don’t hesitate to recommend them.

These guys are awesome. I had an oversized comforter that was extremely nasty. I had been turned away by two other dry cleaners because of the size of the comforter and the amount of dog hair on it. My Cleaning Closet not only took the comforter, but they cleaned it and packaged it in a plastic bag so we can keep it clean until we need it again… AND, they only charged me $ 20. Great deal, great customer service, great quality!

I used to go to their predecessor but switched to the cleaner across the street for a while but decided to return to My Cleaning Closet. Simple reason … the quality of the cleaning is much better and the service is friendly. They have an amazing attendant who has a photographic memory it seems for faces. After being there once he recognizes me and almost has the cleaning up front before I say «hello»!!!
In addition, I like the option of receiving notification by e-​mail.
My recommendation is to try them out — especially if you are in the neighborhood.

The staff are very personable and friendly, your clothing is available on the date and time promised; they do quality work and have great prices!

They are fast, courteous, professional and digital!
I’ll be back!

Friendly neighborhood dry cleaners! I’m in here every week and haven’t been disappointed yet in the service.

Terrible customer service. Had a duvet comforter completely ruined by this establishment. They do not answer their phones or email when trying to teach them about their mistake. Would not recommend this to any one. Do not support this business

I was drawn to MCCSC by the process since I’m very health conscious about products used on my clothing and in my home. The first issue started with when I showed up right when they open, 8 AM to pick up my clothing. After 15 minutes I had to leave for work. The email receipt says operating hours for M-​F are 8 – 6 PM. I call later on during the day to understand why the storefront was closed. The woman who usually helps me at drop/​pick-​up replies to my question of with «well I can’t get here that early «My time is apparently of no value to her and as a paying customer. I’m adhering to her schedule?! The next issue is your pressing quality is beyond sloppy and seems to cause unnecessary wear and tear to the garment. The third issue was my expensive NEW & NEVER washed work shirts upon pick-​up are returned with small stains on the arm and interior collar… not once, not twice, but THREE times!!! Now the first two times she took care of it. The third time she responds with «well I’m not sure if they’ll be able to do anything since it’s so small.» WHAT?! You’ve stained the very apparel I pay you to clean and you can’t help me. Now I thought how could this get any worse? What else could possibly go wrong. A few days into my freshly cleaned shirt line-​up. I’m putting on one of my shirts only to find that as I go down the shirt each button starts to disintegrate. I take a closer look and each button is now cracked or completely destroyed as if it had been smashed. I mean every button even the spares are ruined. I couldn’t believe it! I take it in and her response is «how do they do this» For one who is they? Second who are they using to clean the clothing? Not them? She’s also aware of it which means it’s a known issue. I’m then told all the buttons will be replaced. I ask her to please make sure the buttons don’t mismatch. The shirt is of too much value to be returned in any other way it’s original state. A week later I get the shirt back and the shirt looks normal but then I look at the cuff buttons. One of the buttons doesn’t match and is completely different in size. I look closer to even find the spares are still intact and destroyed. I’ve had it. I refuse to let this business destroy my high-​end professional work attire and not value my time, nor care for my possessions. I will make it my mission to pass this experience to each friend, family member and co-​worker who lives in the area. If you value your clothing and your personal time then don’t use MCCSC. Clean up your act or pack up and close the closet!

New ownership and they ship everything out. Higher pricing too. I’m bummed.

Great service. Great pricing
They also repair damaged garments.

Just moved to the area and needed my comforter and duvet cleaned. They are right across the street, have great reviews, advertise a $ 20 deal for comforters, and then have an additional Unilocal coupon… so, of course, this is the place to go.
Just picked up my comforter and duvet. Ready on time, friendly staff, open great hours to pick up before or after work. Got it home and both are beautifully cleaned. So far so good :)

Decided to try this business. They did great on a the first 2 orders, a uniform and a sweater. They had a $ 20 special on comforters and since I had a 3-​Day business trip, it dropped it off before and picked it up after.
They charged me $ 20 before the trip and $ 20 after.
Dropped in with my charge card statement, was told the manager would contact me. No return contact.
Called and left a message. Again, no return contact.
Finally, 2 months later, I had to call my charge card company to reverse the charge.
They appeared to have a great accounting process using Square, it is too bad that their management follow up is so lacking.
There will not be a fourth garment brought there by me.
12÷08÷15
Thanks for getting back to me.
My dry cleaning need is minimum, I would prefer to have the double charge of $ 20 reversed to my card.

Friendly and honest staff. Convenient location and hours.

My family has been using this cleaners for one year.
We really like their friendly services, quality of work, and price.
A good neighborhood cleaners.
Glad you are in San Carlos.

Great cleaners and great service. I dropped off a suit and they had it ready to go the next day!

The new owners of the former San Carlos Cleaners are off to a great start. The special price on sweaters is a good deal They also patched a small hole in my husband’s suit pants for only$ 6. I love the fact that they are organic and eco-​friendly. No bad chemical smell on my clean clothes!