Old Navy

Poorly stocked

I came to this Old Navy to try and use my $ 10. Never got a chance to use it. I walked in this store and there was not too much to choose from. All the clothing seemed to be gone off of the displays. This store sucks. I could not find much because all the items after Christmas sales were gone. I ended up looking at the jewelry and I never purchased anything. I needed to aim at $ 10 exactly, but it went over and I did not want to put a difference on my credit card. I also ended up short and they would not take my $ 10 cash voucher. She said I would have to hit $ 10 or more but not under.
I was already frustrated and just left leaving the earrings. I am going to try again at a different Old Navy location to use my $ 10 voucher. Maybe I can try to aim at exactly $ 10 without using my Old Navy credit card. The parking at this location sucks. I don’t plan on coming back here. Put more clothing in your store! Maybe I would have bought clothing instead of earrings. I walked out empty handed anyway. This store was wiped out of clothing. Never again! Line was also too long!

Three stars for the deep discounts for the holidays (50−75%) off and almost always…
San Diego Winter calls for thermals and I ran into Old Navy as a friend was telling me she got hers for around $ 5. I am a sucker for deals and being that it was next to the Edwards Theatre .(STAR WARS ROCKED!)… I figured I would step inside.
Walked in and the «greeter» who maned the door, a gentleman, did not greet us. The thermals were right in the front so I went through them finding my size. It was messy and unorganized. Looked like the store was in apocalyptic craziness. Everything was thrown everywhere, and things where they did not belong. I stood in line right away with my regular 12.49 thermal which was to be $ 5.99. It was about 12 people deep and there were only TWO cash registers opened. The other ones were empty and full of merchandise stacked around it.
Let’s just say I stood in line for 20 minutes to buy a thermal. Totally my fault for waiting, but I had nothing better to do. The worst part of it was the lack of customer service… no one greeted us, no one manned the lines which when I looked back halfway through the line was now 20+ people deep. The cashiers had no sense of urgency, they moved slowly. The lady in front of me asked me if the thermal was «worth it» and I said it probably wasn’t but I’m almost to the front of the line… I did not wait 20 minutes for nothing! Everyone was pretty peeved as expressed in their faces and small chatter.
Greeter was still at the front, manning the door. Understandable, but not sure where everyone was. It’s the holidays. and it was the Star Wars première. and the weekend… surely people should have been staffed? And if not, perhaps the greeter or manager could have tried to make up for it by going around and greeting everyone and letting us know they are working on moving the line? Something.
I worked retail for 5 years, so I may have higher expectations, but hey just my two cents. Old Navy, Mira Mesa, I hope you get things together and beef up customer service.
Happy Holiday!

This was by far the worst experience I have had at Old Navy, and trust me when I say I am taking the Holidays in to account.
I worked retail for 5 years and went through 5 Christmas seasons. The state of this store would never have flown where I worked, and I worked in a high volume, well known store.
When I walked in, every single cash register was piled with go-​backs and merchandise. It honestly looked like the store room. There were only 3 cashiers and there was a line of about 10 people waiting.
I made my way around the store, sorted through empty hangers, clothes on the floor, poorly placed signage and overall chaos. Never saw anyone that looked like they worked there, aside from the associates behind the register. I grabbed the 2 things I needed and made my way back up front. I got to the line and there was still about 10 people waiting. Surprise, surprised, there were now only 2 cashiers!
The week before Christmas, and this store was clearly understaffed. It was almost an embarrassment, and if I were this Store Manager, I would be mortified at not only the state of the store but the lack of staff assisting customers. I’m not saying I won’t shop at Old Navy again, but I certainly don’t want to shop in this location again. If the manager doesn’t seem to care, why should the customer?

Customer service is really lacking here! The employees have the heat blasting and are running around in tank tops in November. Hey… as long as you’re comfortable who cares about the customers, right? The dressing rooms were like a sauna… so uncomfortable!
So there are 2 cashiers working and I’m the ONLY customer in line with my arms full. One cashier finished ringing someone up and then decided that was the perfect time to go on a break. She looked right at my as she walked away too. The 2^nd cashier was having issues ringing up her customer and after a few minutes she looked over at me and held her finger up. Really? How about something like «I’ll be right with you», «Sorry about the wait», «Thank you for your patience», etc. No, she held up her finger and just looked at me.
I really didn’t need my items that bad and refuse to give my business to a store that doesn’t value their customers. I walked out, dropped my items on the counter and told the cashier that her coworker could have helped one customer before going on her break. I’ll never step foot in that store again.

I love shopping here! They always have great sales & clearance items for under $ 4. I usually shop here for my kids, but they have great clearance items for youth & adults. Yes, you have to check racks & tables but it’s worth it! Plus, save your previous receipt (take survey) & get an extra 10% off your purchase. I get here early, get great deals & leave before heat & crowds arrive. Friendly staff & fast check out.

I took advantage of a huge Summer sale Old Navy was having to purchase some short and comfortable short sleeve shirts for the Summer months ahead. I was able to find a number of comfortable shorts on sale in a variety of makes and colors. I ended up buying four pars ranging from 30% to 60% off. I score here.
I also scored on four short sleeve shirts with the sale range as above. These shirts however I had to try on to make sure they fit on comfortable, especially around the shoulders. I am glad I did too, because I couple were a little to tight, so I had to go up a size. The young lady who was stationed at the fitting room was very nice and helpful. She also had a terrific sense of humor. Using the fitting room was a breeze and it was well kept.
Service at the register was good. In fact, they opened up a new lane as they notice the line was getting kinda long. Well, I also made a comment, but it worked! Instead of fourth in line, I became first and got out of their in a snap.
Well priced cloth of moderate quality which is perfect for out door Summer wear. I’m ready for Summer!

This old navy is neatly maintained. Big and spacey store. A lot of selections. Staff is nice. Like coming here for sweaters and hoodies, and flip flops and such. Good place to shop for children. They have good seasonal items. In the same plaza as Edwards cinema, and a few other stores and restaurants.

This is a typical Old Navy store. The staff are always friendly and helpful.

I came during fourth of july weekend and I got tons of clothes for under $ 10 each. the material is so much better then most stores. I can’t believe i haven’t been shopping here. i will definitely be back soon

I’m not the biggest fan of Old Navy, their clothing just isn’t my style or taste, but I do love their jeans (sometimes) and their active wear! For the price the active wear is the best that you can find; I have about seven pairs of their active pants in both Capri and legging length and they’ve stood up to over a hundred washings still looking brand new! The yoga bras are amazing as well and provide enough comfort for my not so excessive «girls». Their jeans are a hit or miss; the rock star jeggings seem to be two different types of material, some are more stretchy than others and so for better. I haven’t tried their other jeans but I do know friends who love their boyfriend and diva cut jeans!

If there’s one thing I absolutely hate shopping for, it’s clothing. I can think of much better ways to spend the time. However, as I’ve lost a bit of weight, my pants have gotten a bit baggier… so it’s off to Old Navy for some new threads.
I always check the clearance sections first at any clothing store, but on this visit I couldn’t find anything that looked good, much less in my size. So, begrudgingly, I went to the men’s section and chose a few pairs from whatever they had «on sale.» I put «on sale» in quotes, as the only thing you’re saving is a couple bucks at the most; isn’t Old Navy supposed to be affordable?
Be that as it may, I did find a couple of pairs of pants that I liked (but my poor debit card started weeping when I whipped it out to pay for them). At least the shirts do look affordable, and I will admit that the staff is friendly and helpful.
But — only ONE dressing room area? It kinda felt weird that men, women, and kids are all in the same common dressing room area — don’t you think that kids should have their own area separate from adults? Sheesh!

I went here with my 2 year old looking for a gift. Can I just say how easy they made it for me to shop with an active 2 year old boy. They provide stroller-​like carts which are actually pretty cool and very few stores do that. Also they came right up to me and asked if it would be okay to give my son a free balloon. HECK YES they just bought me 5 more minutes! I got the gift plus a dress and pair of pants for myself. Very happy!

Old Navy has the cutest little girl clothes for a very reasonable price. I love coming her for their toddler jeans. They have the perfect fit for my daughter’s shape.
This particular location has always been neat and tidy every time we visit. Their clothes are rarely in a disarray, even the folded clothes display is neat.
There is a lot of open space which causes some kids to get pretty rowdy and out of control. This is really no fault of Old Navy, but sometimes I wish they would tell the kids to stop running around. It puts a damper on my shopping experience when other kids are running around and playing with the shopping carts. I’m always afraid I’m going to get hit or run into them…

You can find some basic shirts for under $ 10, which is great. Sometimes under $ 5. All their other stuff is not really worth it. The checkout line here is really slow too so you have to ask yourself if this purchase is worth waiting half an hour to check out when there’s only one person in front of you and they have two cashiers. Part of the problem is that they don’t enforce their own line. They have a sign way out to the side that says «Line starts here,» but when people go ahead and start their own line, they will take those people before they take the people who were there first and in the designated line.

OLD NAVY!
My #1 shopping spot before a movie at Edwards 18. Let’s take a look at the History of Chun Pee’s Fashion…
1998 CHUN Pee 2013 CHUN Pee
— — — — — — — — — - — — — — — — — — — — -
$ 5.75/hour movie theater usher $ 50K-​100K/​year Jr. White Collar Criminal
$ 5 Addidas Socks (1 pair) $ 3 Fruit of the Loom socks (6-​pack)
$ 39 GAP blue jeans $ 8 Old Navy blue jeans
$ 60 Ralph Lauren Polo Shirt $ 7.50 Old Navy Polo Shirt
$ 80 J. Crew V-​Sweater $ 15 Old Navy Argyle V-​Sweater
$ 15 Banana Rep. Boxers $ 3 Old Navy Boxers
$ 200 Tommy Hilfiger Jacket $ 0 (Giant jacket not needed in San Diego)
*all prices from the Clearance Rack
Old Navy — GAP — Banana Republic are all under the same corporation. Here’s my theory:
Old Navy = sweatshop kids get fed 1 bowl of rice per a day
GAP = sweatshop kids get fed 2 bowls of rice per a day, and get to open windows.
Banana Republic = sweatshop kids get fed 3 bowls of rice per a day, and get air-​conditioning.
The better fed kids at Banana and Gap have more strength and stable hands, so the sewing is straighter and stronger, but I don’t think the 200−500%+ mark up is worth it. Old Navy clothing easily lasts me 5+ years anyway, none of it needs drying cleaning, and the boxers are much softer on my tender tushy! (FYI: I have no factual evidence to support my theory, but if politicians don’t need facts, neither do I? ;-))
So what happened in 15 years? I make a lot more money now… shouldn’t I continue to shop at expensive stores?
Well, in 1999, I met Erica C., whom I met swing dancing, and then she called me up the next day to hang, and then I took her out to In-​N-​Out on our 3^rd date, and then she moved in with me after 6 months (my parents had no clue), and then we married 9 years later, then she became Erica P., and then 3 years ago she became certified Yoga instructor, and a Unilocal Elite too… so…since I’m already married to a hot yoga instructor, why do I need ridiculously expensive name-​brand clothes? Who am I trying to impress? Does anyone really give a shit that «RCVA» isn’t written on my t-​shirt, or that the A/​X logo is missing on the butt of my jeans?
I think I dress nice enough for a married dude… ;-)

Is it me? or has the quality of their adult clothes gone down, but the prices have gone up? You can never go wrong shopping for clothes for kids here tho because they have an awesome selection for kids. For adult clothes in the ladies section… it’s kind of like they gave up.
Some stuff is worth buying, some are questionable. I think the only time I really enjoyed shopping there was for the Black Friday sale… everyone in my family got $ 5 Fleece sweaters and $ 1 scarves! So now when we walk around in public in a group we look like an Old Navy commercial

I love Old Navy for the basics because they are cheap. And as one reviewer pointed out… it is supposed to be the cheaper brand of the Gap companies, for those who cannot afford to shop at Gap or Banana Republic on a regular basis. So yes, the quality is not as good, that being said, the jeans that I have bought at Old Navy have outlasted jeans that I have purchased at Banana Republic.
However, I am not a fan of this location. I like the fact that the store is big, but for some reason it feels more empty than other stores of this size and there are never any staff members on the floor to help. That being said, there was only one guy at the registers trying to get a rapidly growing line of customers checked out. Having worked at an Old Navy, if the line was over three people, they would call other staff members to open registers to speed up the process… but if there are no associates on the floor, then it makes it difficult to do that. It is surprising as this was a Sunday afternoon… not a weekday where you wouldn’t necessarily expect a surge like that. I will say for not having a lot of staff working, the store seemed pretty clean.

Needed to kill time so we came in to see what the store had to offer.
ON has a large space for all its junk. The only things I have from ON are their tanks, which I mostly use to lounge or work out in. Other than that, the quality is the lowest of the chain of ON, GAP and BR.
I have to say, however, their customer service was really friendly.
You’ll always leave with a great deal even if you’re not looking for anything.

I love this Old Navy. Plenty of parking, close to home. Easy to browse the store, always dressing rooms available.
The clothes are cheap, and cheaply made. I mostly shop here for basics (tshirts, work out clothes, everyday jeans, etc.) and kid clothes. For what you pay, who cares if your kid destroys them.
The clearance section has some great deals.