San Diego Appliance Contractor Company

Overall, I had a very good service experience with regard to repair of my washer. I received a call within minutes of submitting an inquiry on the website. A visit was scheduled for next day and Alex showed up exactly when he said he would. He was able to diagnose my problem quickly. He was required to order a part from overseas and schedule time to come back, but informed me there is no charge until the issue is fully resolved. The part came when he said it would and he scheduled time to come back and again showed up when he said he would. I do appreciate reliability. Alex also showed me and explained exactly what the issue was that caused my washer leak and after installing the new hose, stayed to assure everything worked.

I called with hopes that they could help. Based on the reviews that I had read I thought I had a good chance of working with a professional. My experience was anything but.
I called the number on the website and it was answered quickly but when I tried to explain the problem I was told that it could be «a thousand reasons» why my refrigerator was not working. Fair enough I thought but the real question I had was is it something that they work on. I was told that they had to send someone to see. Really? I can tell you the make, model, and the date it was made and you have to send someone to look to see if you can work on it?
The next thing I was told is that they had to call me back to see if there was a Tech that could come by. I was told I would get a call back in 5 minutes. OK, no problem, I can wait 5 minutes to hear back.
An hour later I decided to call back. The phone again was answered promptly and I said «I called a while ago about my fridge and was wondering if someone could stop by? The response was «I called you», not I’m sorry I missed you or anything like that. The conversation kind of went down hill from there to the point of being rude. I was told that the «visit» would be $ 75 dollars, not the $ 30 stated on the website and there was no guarantee that they could even work on the issue. I understand that they can’t promise a fix over the phone but come on, what professional is going to ask me to pay them $ 75 dollars just to come out and tell me that can’t wok on it.
I don’t know about anyone else but I’m staying away.

It is unusual to see 5 stars for so many reviews. I decided to call them when the heater in the dryer went out. I am glad that I did. Alex said he would be there between 8−10AM the next day. He arrived a little before 8, but waited until 8 to come to the door. I was very impressed with his punctuality and courtesy. He checked the dryer and gave me a quote. He had all the parts and fixed it within the hour. I would call him again for any repairs and recommend him to anyone who needs an appliance repaired.

5 stars for sure! I was very impressed with Alex. Not only was he able to diagnose the problems within minutes, he had the replacements parts needed in his car! Start to finish he had installed a new pump for my washer and completely taken apart my drier, replaced the rollers and pulley, put it back together; all within two hours! Now they both work like new. Incredible service, great personality and very reasonable prices. Call Alex, you won’t regret it.

Absolutely phenomenal! We chose Alex because he’s local and has great reviews. He was at the house within an hour and solved the problem very quickly. Exceptionally knowledgeable, friendly, and courteous. We’ll use him again and recommend him to our friends.

Great experience.
I used the website to request an appointment. I was called within an hour. I was able to request a time that fit with my schedule and the next day.
The owner arrived when he said he would, even called to confirm the same day.
The problem was with my washer… I guess he knew what the problem would be because he got right to work and explained the issue within a few minutes. Washer is better but he also explained a new one would be needed fairly soon so start shopping!
Thanks! Great job, informative, and professional.

Called Alex and he was out quickly to check out the problem with our Samsung dryer. He quickly determined the problem and was unable to fix it on the spot (not a common issue). He ordered the part and came back to complete the repair as soon as he received the part. He was friendly, very honest and we felt the price was reasonable. I will use Alex for all our future appliance needs and refer him to our friends and family without hesitation!

Called at 11:30 on a Sunday and Alex was at my door in an hour. Started taking my dryer apart myself and was just not equip to fully troubleshoot. Alex showed up and my dryer was all over my garage. He kindly said let’s put it back together and see what the problem is. 40 minutes later, I had heat again. He even taught me a few things, but mostly, to just call him! Thanks Alex!

Another 5 Star Rating. We have had a problem with our dryer for some time and decided to look up a well rated local company. I rang Alex on a Saturday morning expecting to get a date for during the next week. However Alex was able to come out same day and arrived a few hours later. Within 30 minutes he had diagnosed and completely fixed the system and we had a fully functional dryer.
I can’t recommend Alex more highly.

Had a problem with my stove not working, Alex came by and got it working within minutes and my lasagna was in the oven not long after. Great guy, great company, 5 stars I wouldn’t call anyone else. Thanks Alex you saved the day and my lasagna.

Aleks has done multiple jobs for my family. He’s always punctual, great communication, honest and affordable. He has helped us with everything washers, island stovetop, our dishwasher and the list will go on… he is my go to guy when hubby is busy. Thanks Alex you always save the day

It’s obvious that appliances are Alex’s calling in life! Not only did he come on a Sunday morning to look at not one, not two but three different problematic appliances, but he was able to diagnose all of the problems in less than twenty minutes. Our leaking dishwasher was dry as a bone within a minute of him looking at it. Our refrigerator had been making the strangest noises for months and we weren’t sure how to describe the noise, yet Alex knew immediately what we were talking about and told us how to fix it. He is very friendly and incredibly honest; he will tell you whether it’s more cost effective to fix your appliance or replace it. Alex definitely knows his craft! He will be the first person we call next time we have a question about our appliances.

I have a crappy GE Washing Machine that I bought years ago but hardly used since it sat in our second home. Finally moved it to our primary home after we sold our other home and it promptly crapped out on us. I called SDACC and they were great from beginning to end. I appreciate the two hour window, same day service, and the call prior to coming just to remind me of the upcoming appointment. The man (Sorry I forgot his name) is a very nice and knowledgeable technician. Although he gave me the bad news that my washer was indeed dead, he also gave me some great advice on how to properly care for my next washer. I will definitely use them again. His consultation fee was probably the lowest in all San Diego and I can tell this guy is honest and isn’t trying to rip people off, but rather prefers to get referrals because of his great work ethic. Thanks again.

The fastest emergency service I have ever ever, ever had. I am from Chicago where everyone is RIGHT NOW… These guys came by and gave the correct diagnosis in literally 20 min!!!

Alex just won himself another long term customer!
After reading the good reviews on his company，I called him the next morning to come out and look at our non-​working Samsung gas dryer. Alex arrived in 20 minutes, diagnosed the issue correctly and in half an hour the dryer was working again.
I am very glad to have found this company on Unilocal

We have used San Diego Appliance Contractor Company for our refrigerator and washing machine. The first time that we called them, Alex diagnosed the refrigerator problem over the phone and said that he would bring the appropriate part. He was right and the refrigerator has been working without a problem since (over six months now). The second time, we called him for a problem with a Maytag washer. He patched it temporarily for us, but told us that it was time to get a new one as the repair would not last. He also advised us with a small problem we were having with our range. We found his rates to be reasonable and he is one of the most knowledgeable repair people I have ever dealt with.
This company has become our go-​to contact for appliance repair.

Wow, the refrigerator dies on Saturday night on Labor Day! Really? Who works on Labor Day to repair a refrigerator. I found Alex on Unilocal and glad I did. I called him at 8:00 am on Sunday morning, Labor Day weekend! He ANSWERED THE PHONE! Amazing. He was at my home in 20 minutes. In 2 minutes, figured the problem. Needed a new circuit board, but they don’t make them anymore. So we have to rebuild this one… unless he is lucky enough to find one amongst his friends in the same business. Tuesday morning he called, found one and Tuesday @ 3:30 the refrigerator was cold again.
Honest, funny, smart… I am happy to pay a professional their salary whether it takes 2 minutes to diagnose the problem or 30 minutes. A fix is a fix! This fix was faster than waiting for someone to come on Tuesday for the first time, and then figure out the fix. I am really grateful to Alex for working weekends & holidays and helping to fix the problem fast!
Highly recommended! Call him now and he might have it fixed in minutes!

My GE Profile French door refrigerator broke last month, just out of the blue. My BF had a half day off work and discovered that everything in the fridge & freezer were no longer cold and everything was melting. So, at 2:30 on a Thursday afternoon I desperately called GE to see when they could send a tech out. Turns out the earliest they could send someone out was Monday morning… ugh!!!
So in a panic, I started calling around on Unilocal.Some people said they could come out Saturday morning, others thought maybe the next morning (Friday). My BF literally had everything in coolers at that point and we didn’t think we could go a whole weekend without a fridge… Thankfully, Alex from SD Appliance Contractor said he could come out that day, between 4−6pm. Yay!!!
So I rushed home from work and Alex was literally there the moment I pulled into my garage. The poor guy had to pull my giant fridge from the wall and climb in the back to see what was going on with my fridge. Turns out the electrical system had shorted out, so he rebuilt it using parts he had in his car. He also replaced my broken water line (I knew something was wrong with it, but I had no idea the tubing had broken in half). Before he had even diagnosed the problem, he said that if the comperssor was broken (which it wasn’t) I should have GE take care of it because they have offer a 10 yr warranty on the compressor (he made me pull out my manual just to make sure and he was right)!
I will definitely use Alex again if my fridge (or washer/​dryer) breaks in the future! He offers a 1 yr warranty on his work, but so far, my fridge is working like a champ. I am so glad I found him and that he was able to come out, literally, within about 1.5 hrs after I called him.

I HIGHLY ROCCOMEND THIS COMPANY! They are credible and do quality work!
Background:
My roommate called a random company (these guys) to come out because our washing machine was broken. I let the guy who came out into my home. He was mindful of my space and didn’t barge into random rooms.
Once he determined the problem, he made sure that I understood exactly what was wrong. He even gave me a sweet discount!
Message:
Cheap, mindful, and efficient. Use this company!

Best service ever from an appliance company. We called to get our fridge assessed and he was at my house within the hour. After thirty minutes of trouble shooting he realized he couldn’t fix the fridge for less than $ 200.
The fridge was old and not worth the cost. So he told me the best thing was to get a new one. I agreed. He didn’t charge me a service visit fee because he said we needed to spend the money on a new fridge.
45 minutes of his time for free and I felt he was being honest and straightforward. He got nothing out of the call but I got peace of mind and an honest realization that it was time to get a new appliance.
Would recommend him to all of my friends. Great company.