San Diego’s Parkshuttle & Fly Airport Parking

Couldn’t expect anything more from a parking lot. I had a long vacation planned and selected this parking lot to park my truck. The shuttle van was fairly new and ride to the airport and back were very professional and fast. I even left very early in the morning (around 5AM) and returned very late (around midnight) and the service was excellent. I would use this lot again.

Love this parking lot! We have never waited longer than 15min to be picked up at the airport. The rates are great. I also like to support small companies! I wouldn’t park anywhere else.

They don’t really have a facility so it was hard to find initially but the experience was great. Zero wait time, friendly staff, easy parking.

Parked there for four days over the Thanksgiving weekend.
After we parked, the shuttle picked us up within a couple of minutes. While the parking lot is technically «uncovered», I parked in a spot under the freeway, so the car got some protection from the elements.
When we came back, called them from baggage claim — they said the shuttle was on the way because a couple of other folks had already requested it. So we had a less than 10 minute wait.
I had made a reservation through about airport parking — everything went smoothly.

Even though they looked full, they were able to accommodate us. $ 13/​day. Seems like the low price for last minute parking at San Diego airport. Our pickup was fast and the driver very courteous. Would recommend.

NEVER EVER PARK HERE! These guys are willing to stake their reputation on $ 8…that’s how cheap and unprofessional they are.
I printed a coupon off of THEIR website that was good for $ 1 per day off of parking. I departed on 10÷5÷15 and returned on 10÷12÷15. Because October 12 was Columbus Day they denied the coupon saying that at the bottom it says it’s not valid on National Holidays, which it does.
However, I explained to the attendant that Columbus Day is not a National Holiday, it is a Federal Holiday and there is a big difference between the two. He insisted that it was a National Holiday so I asked to speak to a manager. Another gentleman (well, not actually) came over and told me he was the manager and the coupon wasn’t valid because Columbus Day is a National Holiday. He didn’t know the difference either.
At that point I offered to give him the benefit of the doubt that Columbus Day was a National Holiday (although I knew it wasn’t) and so I’ll give him that it’s not good for that day. But, no, he insisted that because I was returning on Columbus Day, the coupon was invalid for my entire 8-​day stay.
At that point it was late at night and I was tired so I payed him the extra $ 8 and left. The money didn’t make a difference to me, it was the DECEPTION and VIRTUAL FRAUD being committed by these guys.
I’ve been a 1K Frequent Flyer with United and Diamond with Hilton, so I’ve travelled a lot. Never have I had this kind of service with a parking facility. Next time out of San Diego I’ll pay the extra $ 2/​day at another facility right by this one because of the ethics of these guys.
See the photo I added that explains the difference between a National and a Federal Holiday and shows which holidays are National Holidays and which are Federal Holidays.
Park, Shuttle, and Fly guys… you might want to print that photo and show it to all of your managers and attendants. Might even be a good idea to tape it to your register. And should you decide to now go to the line on the coupon that says, «…as well as ALL other Holiday Travel Periods» (which, BTW, you never mentioned) I don’t think you’ll find anyone who would put the WEEK before Columbus Day in the category of «Holiday Travel Period.»

I will first say that I have used this lot many times and yes, they use to be very good. I don’t know what has happened to them. They should be focused in providing the best service since a new long term parking opened just a ½ block away.
First I contact Park, Shuttle & Fly a couple days before, to confirm that they are ²⁴⁄₇ and that I have a confirmed time early in the morning. The day of departure I show up with about 30 minutes prior to needing to get to the airport. I pull my ticket and enter the lot only to be stopped with cones blocking the entrance to the parking spaces. I wandered the lot for 15 minutes yelling «Hello, Hello» !! No one coming to my aid. Another car pulled in and he to was in a panic as we were trying to figure out how do we get out of this lot, time was ticking away. There was no way out without damaging the barricades. There was a tiny sign with a phone number to call for an attendant. I called the posted number only for it to hang up on me without answer or voicemail.
Yet another car pulled in, this time just laying on the horn !! Come to find out it was another employee/​owner. He walked over to the shuttle van where I was previously yelling and he started banging on the van really hard. After yelling and banging on the van, a sleeping man came stumbling out.
My friend who was going on the same flight, parked in the new lot a ½ block away. The price was the same and plenty of shuttles and friendly people. They gave him his ticket with his parking space number and were very helpful. No wait and no hassle.
Although the man giving me a ride to the terminal was quiet, the return shuttle driver was not friendly at all, borderline rude. Nothing I can’t deal with but I still had a sour taste in my mouth regarding my departure experience.
I was loyal to this parking lot but the past few times, especially my last encounter. I am going to the new parking lot within a stones throw of this location from now on. I hope the owners read this and work on their service skills and understand the panic they put a couple of their customer through. Thank you.

I normally try to write a good/​neutral review, but my service here is overall horrible!
Unknown of the area and found this place, only two lights after the airport exit. (Sassafras st.)
It was 99 degrees outside, I got there at 1:57pm and waited in my car for the guy to talk to me. After waiting 5−10mins, he came up to me and said its «valet» only, which was fine with me. I asked how much was parking? He said «do you have a reservation?» I said no, so he said it’s «$ 15 a day.» Which was totally fine with me, since «I’ll only be gone for a day» I said. Asked how long til the next shuttle comes, he said 10mins. It came 8mins shortly after. (On time)
Went to Vegas for the night, came back the next day. Called them when I got my luggage in hand & while walking towards the sky bridge. The guy on the phone said the shuttle is on its way, got to the shuttle bus pick up area and (3mins later) he arrived. The driver picked me, the bf & another couple up and loaded our baggage. He asked if we self parked or had the keys in the car (valet). «I got valet» I said, he asked for my ticket and radio’d it in so my car was ready when we arrived. He dropped me off at the entrance with my car ready to go with the windows down and the other couple stayed in the car to be dropped off at their car.
Everything ran smoothly until we had to pay. The bill came to $ 26! I don’t comprehend how $ 15 a day became $ 26?! I spoke to him on Friday (yesterday) & he said it was only $ 15 a day. I asked him if he remembered me (same guy), he said well the system is telling me $ 26. He then thanked me & then the bill became $ 30! I’m like wtf?! He then explained that the $ 15 a day is for 24hrs. That I’m given a 15mins grace period, after that I’m charged another day and I’m 45mins past the grace period (2:55pm). Which is ridiculous! He never informed me of the past 24hrs policy or anything besides $ 15 for a day! The boyfriend paid and we left.
I didn’t notice any damage or missing items in my car yet. (Currently on the ride home while writing this.)
I would not recommend this place to anyone. I felt as if I was scammed on paying for an extra day! The man should’ve announced the policy on the charges past 24hrs prior to me agreeing to the services of leaving my car there.

Disappointing to say the least. I’ve used a bunch of the airport parking locations around town, but I’ve never had to wait more than 5 – 10 minutes both at the lot and at the airport when I return.
I have now waited 30 minutes at both ends thanks to these fine folks. It’s a bit surprising how they’ve stayed in business, but I suppose that’s why they cut their rates so low. Take it from me, pay the extra 5 bucks a day and go elsewhere.

I had a great experience using them for the first time. I flew out last minute and couldn’t find anything in the price range except for them. I still thought it was expensive… but in reality was the same as in the past at all the others I’ve used. I found them to be quick and personable… which was nice. They were there right away to take two of my children and I and were there in good time to pick us up on our return after we called. The nice touch was the gentleman (taller man with a mustache and glasses) remembered us and knew exactly where our car was. That to me was pretty nice customer service. Thank you.

I made a reservation 30 minutes before the time I was showing up. Guess what — no space!
Wally’s site sent me here — shame on Wally.

I honestly don’t understand these negative reviews. This is a shuttle service, not your own personal limo service. Giving negative reviews for a 25 minutes wait is crazy. …IT IS AN AIRPORT SHUTTLE.
With that said, I had a great experience and I would not have minded a 25 min wait bc I’ve waited that long when I used to take the flyaway in LA.
Location was easy to find. Was given a card and asked to call the number on it when my flight returned so that they could pick me up. Got a parking spot close to the front and saw people waiting by their cars with their luggsge, so I did the same. Soon after a shuttle pulled up and loaded everyone in. Quick drive to the airport and we were dropped off at the shuttle zone.
When I returned, I called the number and was told they were on their way now. It took 6 minutes for their arrival. Wahoo! Driver loaded my luggage and off we went. When I got to my car, it was just how I left it. You pay on your way out and I was on my way home.
I’ll definitely be using this company again. For $ 13 a day and free shuttle, it is totally worth it.
For those that huff and puff about time or that you have to have your luggage in hand when you call. …I suggest having a friend pick you up next time. This is a service with policy for reason, not your servant.

BEWARE DO NOT USE THIS COMPANY!!!
If I could give negative stars I would. Parked my vehicle here for 9 days. Everything went smoothly when we dropped off our vehicle. The attendants «valet» parked my car and we shuttled to the airport. However, when we returned 07÷19÷15 at 11:45pm. We called for the shuttle. The employee that answered advised that we had to wait until we had our luggage and were standing at the curb before they would send the shuttle. There were 9 people (3 vehicles total) in our group alone not counting the other customers also waiting. He overloaded the shuttle where a wife actually had to sit on her husbands lap since there were not enough seats to handle everyone waiting. It had been raining in San Diego for a few days. The driver pulled in unloaded us without any instruction. We aimlessly walked around until we found someone to show us where our vehicle was. He started to walk away and I had to stop him and ask where my keys were. He informed me then that they just put them on the tire. Not the safest idea in my opinion. Then to my surprise my back passenger side window was rolled down. I did not leave my windows down when I dropped it off. The inside of my vehicle was soaked! It also had an ant colony now living under then rear floor mat. I had asked the on duty employee to call the manager. He refused. We bantered back and forth over the issue for about 30 mins. He demanded I pay in full and call another day to talk to the manager. Or we could just sit in the parking lot until we paid. Since I had my two young children with us. I reluctantly paid. We followed up with manager/​owners the next business day. He listened to our issue and then told us he would call us back. They never did.
*****DO NOT USE THIS COMPANY*******
Worst customer service! Wish I would have read reviews before we used them.

Not sure what people are looking for in airport parking but this place soundly met my needs.
Each and every worker we interacted with with friendly and seemed like they enjoyed their job. I hate encountering people with bad attitudes who seem like they hate their job when I’m traveling.
Both drivers got us to our desired destination in a timely manner. We were lucky that traffic was minimal so our wait time was short.
Their prices were competitive with all of the other nearby parking choices.
The shuttle van which seemed relatively new was clean and tidy. There seemed to be pride in the business.

It took about 30 minutes after calling for the shuttle to arrive only to find that there weren’t enough seats so we had to wait another 10 minutes. Maybe this was an isolated event but I saw other shuttles with other companies arrive every 10 minute or so.

Have used this place in the past when it was cheaper and the pick-​ups at the airport were quicker. The only thing this place has going for it is the nice Mercedes-​Benz Shuttles they use. Took almost 30 minutes to be picked up after my trip to Salt Lake City. Will be using another parking lot for my next trip, even if costs a few dollars more per day.

My experience was awesome. Easy to make reservations online. Close to the airport. Shuttle service picks you up at your car and drops you off right at your car. Everyone was incredibly friendly and the shuttle service was fast. I’ll be using again!

This parking lot sucks expletive deleted! Do not park here ever! Rates went from 10 to 15 a day in 6 months with no improvement. Only one shuttle which I waited 45 minutes for today. My battery was dead because i was gone 3 weeks. They refused to help me even though I am pretty sure they have jumper cable. I HATE THIS PARKING LOT

Awful; waited for 25 mins to get picked up and then another 15 min after I got my car bc the shuttle was blocking the exit. The attendant apologized multiple times saying it’s summer, so their busy season. My question to that is why do they only have 1 driver and 1 attendant. Will be using a different vendor next time. I rated 2 stars instead of 1 bc dropping my car off at 0415 on Monday was marginally better. They had to wake a driver that was on the lot so it only took about 15 mins to park and get on shuttle.

So many bad reviews, I didn’t have any problems. Shuttle to the airport was fast. Shuttle back to the car arrived 15minutes after calling to say we had landed.
Shuttle was clean, my car was unharmed, no complaints.