Park ‘N Fly – Lot 5

This is the second and LAST time using Park N’ Fly. Their service is absolutely terrible and it takes forever to get to and from the airport. I waited over an hour to have a shuttle come pick me up (and that is after calling them twice). The worst part is that you see all of their competitors coming every 10 minutes!

Poor service. I have used this lot 3 times and each time it takes over 45 minutes to be pickedup from airport. I will no longer use this group.

I pulled into Park ‘N Fly Lot 5 after my usual lot for the airport was full. They told me to go to the roof, so I drove up there. I pulled into the first available spot that I saw because I was in a hurry, and it was on the border of indoors and outdoors, so I figured it was good. There were plenty of other open spaces in the garage. The van driver (shuttle to the airport) said to me, «He told you to go to the roof.» Ok, so I get back into my car and find a spot waaaay up on the roof. I walk back down to where the van driver was, and they were gone. I had to walk back down to the ground level with my luggage. Then they had to call a van for me. When one came up, I was shooed away because that van apparently wasn’t for me. I waited for another van.
Then when I came back, I found a Park ‘N Fly shuttle at the courtesy vehicle pick up spot. I was told to get out of the shuttle because it couldn’t take me to the roof. I had to wait for the van. The van didn’t pull up to me, despite being one of the only people there at all hours of the morning… no…the van continued down the curb so that I had to drag all of my crap over there.
I also heard over their walkie-​talkie radios how they lost someone’s luggage because they didn’t put it in the van. So, double check that the person who takes your stuff ACTUALLY puts it in the vehicle and doesn’t leave it by the curb.
This fun, uncovered parking experience can be yours for just $ 59 for a weekend.

Terrible parking experience. Two weeks ago, I left my car in lot 5 and came back to a shattered window. I made two reports before checking out but have not received a call back. I have also called Park N Fly three times and still no return call. Park at your own risk.

I wanted to try something other than Wally as I hear they may be moving soon and I also wanted to save some money. I had a 6:15am flight so we arrived at 4am. The girl was asleep and annoyed. Van came quickly. When I returned after midnight we had to wait 30 minutes as every other van came by including Wally. When leaving the lot the girl was asleep, again. I told her I forgot to enter my 15% off promo code but that I had it printed out. She would not honor it. I told her we had AAA and she would not honor it until seeing my card. Well, it was 12:30am after a 12 hour flight and I didn’t want to rifle through my luggage to find my card. So no discount for us. Wally always honors the discount. It’s worth the extra $ 20 to have a van waiting for you after a long flight and for excellent service. This lot was just a lot. ok. Service is not their strong point and they lost a customer not honoring their own discounts.

I find making a parking reservation on the
website easy.
Their locations (lot 5 and lot 1) are convenient for me, coming from North of the airport.
The staff are friendly and helpful.
Shuttles _​to_​the airport are prompt. (2 – 5 minute wait)
I withhold the 5^th star because shuttles _​FROM_​the airport often take 20 – 30 minutes after calling. I compensate for this by calling from the arrival gate when I travel carry-​on-​only, or as soon as I have all my checked bags. That way the first 5 – 10 minutes of wait are while I amble across the bridge to the shuttle stop.

I used to be a loyal customer because of their generous 30% active duty military discount. As of September 2014, they revoked it, now charging full price. No explanation given.

As a frequent business traveler, I used to parky car here nearly each week. However, I was quick to learn they are extremely slow and inefficient when it comes to picking you up from the airport. The last thing anyone wants to do after a long flight is wait 45 minutes for a pickup. And they were consistently slow to arrive, no matter what time I landed. Shuttles from other lots would come by 5 – 6 times before the Park N Fly shuttle ever made an appearance! I gave two stars and not one because it’s cheap and nothing happened to my car (except for getting dirty). That said, I have made the change to Wally Park where they are fast and friendly! I suggest you do that same!

I make my reservation and pre pay. I am picked up and dropped curbside then picked up when I return. Use this service exclusively and they haven’t failed me — ever. The drivers are friendly and always help me with my bags. Really appreciate the service.

Whether you park in the garage or a lot service is fast, drivers are courteous and friendly, and it is the only parking service I know of that has a reward program. I can always count on consistent, quality service when parking there. Only once did I have to wait more than 15 minutes. The recent updates to website makes it easy to tie your AAA discount and coupons to your reservation, making it easier than before.

This was a great find and my experience with this company has been top-​notch. The parking attendant was very friendly and helpful in assisting me with the parking situation. Getting a ride back to the parking lot was a breeze. The moment I called when I landed in San Diego, the parking attendant dispatched the shuttle driver to pick me up. It took him less than 5 min. from the time I called to pick me up. I will definitely use their service again in the future.

The personal is very attentive but the lot is far from the airport and they don’t have enough shuttles for the distance. It took 45 min and an angry call today to get a shuttle. I stopped using them last year for the same reason. Keep in mind I park at the airport every week, so I know all the parking companies and used them all. I’ve given them second to last.
With that said. The rate is $ 1.00 cheaper (meaningless) and the employees do try their best in light of the resources they have.
Sorry guys. In LA and other destinations you have it down, but in SD need to pay attention.

They have some special rates from time to time, this is 1 of their lots. It is ok, nothing special but my car has never been damaged parking here.
Shuttle to the airport usually comes fairly quickly. The last time the driver couldn’t keep it on 4 wheels but we got there pretty fast.
When we got back I called to have the shuttle come pick us up, they said it would be there in a few minutes, after about 15 minutes one of their shuttles for another lot # came to get some other customers. He would not take is at first and he said he would call in for us again. Then he stopped and came back to us and said he would take us, but drop us off last.

Not going to bother with these guys anymore. The shuttle ride to the airport was fast and furious (ran a couple of red lights). But on my return, I ended up waiting 30+ minutes for the shuttle since they run different ones dependent on if you parked in their covered or uncovered parking lots. There are definitely better (the Airport’s long term parking) and cheaper (San Diego Airport Parking Company on Kurtz) services around the area.
They have a dollar off coupon on their website but would not accept my phone as a valid coupon! I’m definitely going to park across the street at SD Airport’s long term lot for a cheaper price and more frequent shuttles.

Tried this parking for the first time and am a huge fan! Spent $ 54 reserving a spot online and it worked out perfectly. we parked at about 430AM and the shuttle was waiting to take us to the airport. Only about a 5 minute shuttle ride and you are at the drop off point ready to fly out. They even give you a card that has your parking space, the number for the shuttle and the Lot you are parked in so that when you fly back you can get to your car smoothly. The easiest airport parking I have dealt with and will be using them from now on!

The people aren’t the nicest people out there. They don’t look like they like their job.
I parked here for overnight and it was fine. Parked at 430am, bus came within 15 minutes. Got us to the airport in adequate time. When I Ianded at 1230am, I just had to call the number they have us, and bus was there in 5 minutes.
Overall decent. Got the job done but the people were okay.

Don’t use these guys! I phoned for a pick up and waited a few minutes for van, one came, but THEY WOULD NOT PICK ME UP! This van had 1 passenger!
WTF, I had to wait another 10 minutes for another van! Really annoying!

Lot 5 is just your average no frills airport parking lot. Expect the lowest acceptable level of service and just an average place to leave your car while you’re gone. I usually park at Wally Park, which is cheaper, more convenient, and friendlier. However, it was Veteran’s Day weekend and they were completely full…
Pros:
— When more popular spots are full, they tend to have space. Since it’s such an obscure lot, I assume most people don’t even notice it and park elsewhere.
Cons:
— The spaces are pretty tight, so be careful how you park. Don’t be an asshole and park really close to the line. If you find yourself parking in a spot surrounded by people like that, try your best to even in so they don’t hit you on the way out. It really wouldn’t hurt for them to take one spot out and repaint everything so there’s a little bit more room.
— From the drivers to the gate attendants, don’t expect a smile, a «Thank you» or a «How is your day going?» The attitude they give off shows you don’t mean a thing to them, even though you’re the one paying their salary. They’re not rude, they just lack courtesy and kindness that one would expect from such a business. Don’t even think about the drivers helping you with your bags.
Overall, just very mediocre. Park here only if it’s a last resort.

DO NOT PARK HERE. I just parked here last week. Came home from a long delayed flight from the East Coast and waited 45 minutes for Park ‘N Fly to pick me up. Only 1 shuttle was running to Terminal 2 and it was for the garage. The other lot passengers and I were pretty upset. When the garage shuttle finally took us to our lot there were words exchanged from some of the other lot passengers who were VERY disappointed in the lack of service. One of the other passengers said he had parked at Park ‘N Fly for the last 3 years and recently they had gone down hill and he was done parking there. It’s worth an extra buck a day to go across the street and not have to wait forever to get home. SAN Park is reliable and I just tried Park, Ride & Fly and was very pleased.