Signature Point

I recently moved from Signature Point to relocate for work. I must say the 6 months of living here were amazing. I lived in there Sapphire floor plan with no one above or below you. The staff made me feel very comfortable when entering the leasing office. Also they were doing renovations to the apartment homes and they were very nice. I would absolutely recommend this property to anyone I knew looking to move to the Carmel Valley area.

Let me tell you about a little story about Signature Point… My fiancé and I are moving from NYC to San Diego in 2 weeks. We signed a 13 month lease on September 25^th for a move in date of October 22^nd. It was extremely important to us to have an upgraded apartment with hardwood floors, stainless steel appliances, etc. Our sales associate, Darlene really sold us on this 2 bed/​2 bath unit in the most ‘desirable’ location in the community. The only catch was the unit still needed to be renovated and could possibly take a few extra days to be move in ready. We thought, no big deal since we really wouldn’t be in San Diego until the very end of October. We signed the paperwork and thought we were good as gold.
A few weeks go by and we hadn’t heard a single word from Darlene. I figured we better follow up and make sure everything is on schedule for our October move-​in date. Joke was on us! Darlene emails us back apologizing telling us the apartment is taking longer than expected and will not be move in ready until the end of November. A FULL MONTH AFTER OUR INITIAL MOVE IN DATE. The best part was the only option they could provide us as an alternative was to move into a different unit until our unit was complete. We’re they going to foot the bill for movers to come a 2^nd time??? OF COURSE NOT. What kind of option is that?
It turns out the construction company that was working with Signature Point quit and now they have no one to complete the renovations they promised us. I also find it funny that Signature Point knew this information a few weeks before ever letting us know about it. I really wonder what would of happened if we didn’t reached out to Darlene and checked on the apartment status. Did they ever plan on letting us know?! PROBABLY NOT.
A cross-​country move is stressful enough and now thanks to Signature Point’s poor communication skills we are scrambling to find a new apartment to move into in the next 2 weeks. They completely screwed us over so BEWARE when signing a lease here!

I lived at Signature Point for 6+ years and just moved out so a few comments to consider based on quite a bit of experience.
The complex is very nice with good facilities and great apartments with good appliances, amenities. I looked for quite a while and was blown away by the place and nice and light and good floor plan plus 2 car garage which I needed for car and dirt bikes/​workshop and didn’t find anything close.
Dealing with leasing staff and management was nice and easy. But over the years it has gotten considerable worse, some of the original team I would consider friends, the recent lot barely give you a smile when passing although there has been another change and not really had much to do with them other than telling them I was leaving and they didn’t even ask why.
I read several comments about being surprised about noisy roads, sorry you should have figured that out yourself, yes some are much noisier than others and mine was quite away for Del Mar Heights Road and El Camino so not bad but the noise from nearby fire station could be annoying when they go out early or late. However my apartment was basically over looking the pool so did get noisy with kids screaming and playing marco polo late into evenings all through summer, not great. And I had many noisy neighbors who would spend ages talking very loud on phones while on deck/​balconies. Lastly the noise carries between apartments and had lots of issues with slaming doors.
Maintenance wasn’t great, Patrick was good but the others wouldn’t even acknowldge me after 6 years. Most things got fixed eventually but system was poor and spent last 3 months trying to get light bulbs replaced and gave up. But to be fair only time I had an emergency when water heater burst on a sunday evening they came out quick and fixed it.
Quite a lot of pets which is nice but again some dogs not that well look after and barking.
Very cosmopolitine, lot of Asian residents.
Gym is reasonable and as I used it a lot, a pain also. Several machines out of service for extended time, basic operation or TV’s, families come in with kids who stand on machines to watch cartoons while parents work out
Great location close to I5, Del Mar and Del Mar Heighlands shopping center across the street with most things you need. And being close to the ocean you rarely need A/​C but you do get an extended June gloom that can ran from may to august until late morning to clear.
Then pricing is expensive, overly so IMO, I got some discounts as a long term resident but in general rent went up each year way more than inflation, only when I said I planned to leave and not renew my lease did they want to negotiate, maybe I should have pushed more. And after a few years they added you have to get renters insurance with added cost.

My family and I have been living in Signature Point for three years already, we still enjoy our beautiful community. Most of all, I think the staffs working here in this apartment are nicest people on earth! For instance, our property manager Ala always tries her best to provide the best reasonable price and the kindest service to us. She knows exactly how hard it is to support big family during this time, and uses all her knowledge and information to support our cost of renewal. This is the best apartment complex we ever lived!

I have lived here for a year and a half and it has been a very positive experience. I can’t say enough about the staff — friendly, warm and sincere. Maintenance blows my mind in terms of how promptly they respond — I haven’t had much, but the three times I did the response was immediate.
The apartment is beautiful inside and I love the spacious balcony the master bedroom overlooks. Spending time at the pool area is like being on vacation. I love it.

My family and I truly enjoyed our stay at Signature Point. Our apartment was comfortable, clean and very up-​to-​date in style, it felt like home! We enjoyed the privacy and community we felt part of. The grounds were well maintained and very beautiful. The spa and pool area are kept safe, clean and comfortable. My daughter enjoyed using them most days, it was a delight for her to swim so much. The gym is clean and well stocked with the latest in equipment. And, the office was easily accessible and pleasant to use when sending a fax or email. Overall, I would highly recommend Signature Point as a fine place to stay for my friends and family!

I have lived here for six months and have nothing but great things to say about this community. In addition to the amazing amenities (pool, hot tub, sauna, large fitness room, tennis court and beach volleyball court) the mgmt goes out of its way to keep everything looking great. Every week I see groundskeepers, painters, tree trimmers and other sorts of maintenance people attending to the development to keep it looking like a set in a tv show about one of those perfect little communities.
Twice I have had to call the office about issues at my place (once for plumbing and once for a bees nest on our patio), and both times they had someone out to fix the problem within 24 hours.
As for the location, I couldn’t ask for more. The community is very quiet and the connected skybridge to Del Mar Heights shopping center comes in handy at least once /​week.
I am obviously wary of how much they will raise the rent when our 12-​month lease ends, but I will make sure to revise this review if it is an extravagant increase like I have been warned about.

nice tennis court. played there with a friend who lives there.

Don’t believe for a minute that the office people are nice. They are dishonest greedy people and all they care about is for you to give them money. If you give them «refundable» deposit, they will find a way to keep some.

REAL ESTATE AGENTS BEWARE!!!
Signature Point Carmel Valley says they pay a $ 500 referral fee — good luck getting it — I have NOT been paid yet…
You must submit a W9, a copy of your real estate license along with your broker’s license and an invoice for the $ 500 billed to Signature Point.
I had to submit these forms 4 times since November 2010! The former manager was a nightmare to deal with, my messages were never returned and it is has been FIVE months and NO CHECK!
DO NOT REFER your clients to this community! Plenty of other nice apartments — Club Torrey Pines Apartments, Archstone Torrey Hills, Archstone Del Mar Heights, Torrey Ridge, Torrey Villas and Del Mar Ridge.