Silver Arrow Autohaus

Great, great, GREAT place to take your car to! Did I say great!?! I applaud the crew at Silver Arrow for their excellent customer service, fast turn around times and expertise in fixing my European car. Their knowledge about all things European puts my mind at ease when leaving my car with them. They take the time to explain the repairs clearly and I always drive away knowing my vehicle is taken care of. HIGHY recommended for any of your vehicle needs!

I called after seeing some other positive reviews to get a quote on installing a C.A.R.B. approved cold air intake kit. Having just moved here, I had discovered that the one I had installed in Florida wouldn’t work with the laws here for emissions. I spoke with Dan and then came by so he could see what he’d be dealing with. He said it would take him about an hour and said I could come back first thing the next day, today. I did and was in and out in an hour, as promised. I couldn’t have been more satisfied with the level of customer service and craftsmanship. Dan was awesome! I’d highly recommend coming here, and not just for VW owners, but for anyone with a car that wants to deal with nice honest people when having their cars worked on.

First fantastic experience dealing with auto issues. Fair, patient, understanding and helpful. Branden even took my vehicle to a neighboring business to have my smog certification completed. If you are looking for an auto repair service that goes the extra mile– look no further… Give them a call!

After experiencing very disappointing service at another European auto repair place I happened to find this heavenly place by accident when looking for another auto shop. I’ve never been so happy about a shop in my life.
My Volvo’s rear end has been making a consistent groaning noise while braking at low speeds that no shop has been able to diagnose or fix. I explained my situation (thought it might be a bearing seal issue) to Dan and he agreed to try and figure out what was wrong.
Dan proceeded to disassemble both rear brakes, including pulling the rotors off and inspecting them for rust and uneven wear. He then pointed out that there wasn’t a significant amount of leaking occurring around the brake area so he didn’t think that a worn out seal was the issue. He also inspected the axles and explained every wet area step by step, reassuring me that there was no safety issue. He then reassembled the entire brake system and drove me around to give the car a few really good hard braking sessions to deglaze the rotors.
After going through that process, the noise is significantly reduced but still audible. He thought it is probably just the pads themselves that are the issue but didn’t think it was worth replacing them. All in all, he spent about an hour and a half working on my car and didn’t charge me a dime. I already scheduled service for my other car here and will be bringing all three of my cars here from now on. What a place!

Brandon was extremely helpful and knowledgable, which is a refreshing change from most places that don’t know much about VWs. He stayed late to be accommodating to my schedule and explained all the work he was doing beforehand so that I was comfortable with the price (which was also better than a lot of other places I’d called).
Excellent service, and I will definitely be going back!

Honestly, what a HUGE relief to know these guys exist. No one wanted to touch my Jeep. NO ONE.
I have a full length retractable roof on my Jeep that runs on a motor and, apparently, a pretty intricate cabling system. What a nightmare it was to not only have to drive around with the top flopping around while I looked for someone to fix it and guarantee the repairs so my insurance would cover it, but also to repeatedly hear that it was too big of a job and not only did they not want to do it, but no way would they guarantee it. Ugh.
Until my mother reminded me about a repair shop in San Diego — Dan & Brendan, both highly skilled mechanics with a deep history of repairing cars with specialty features like my roof. THANK YOU JESUS! Dan was the nicest, most thorough and communicative mechanic I’ve ever worked with and really put my mind at ease. After hearing so many others say «no way» Dan was incredibly reassuring and had worked on roofs like this before. Seriously a God send.
Not only was the roof finished in a timely manner, but I got it back even better than it was when I first bought it. The roof had always had some kind of whistle or noise when I was on the highway, but driving back to LA from SD, I heard nothing of the sort. It’s been a week and I’m still thrilled with the job they did and thankful that I have a mechanic I trust to address complicated issues like my roof.
Thank you guys!

The guys at Silver Arrow Autohaus are really knowledgeable and have great customer service.
Much better pricing than going to the Mercedes dealer. I highly recommend them.

Very helpful, and explained everything in detail. They basically fixed a difficult linkage problem on my Saab for only 40 dollars

Brandon is a good guy, he has taken care of my 540i and even my old jeep. He knows what he’s doing, and has fixed issues that other mechanics caused by not knowing how to work on BMW’s

Branden and Dan did a great job fixing my car. Would definitely use them again!
They were thorough and explained what the problem was and really took the time to make me feel valued.
If you’re in the Miramar area, these guys are really great.

Brought my daughter’s car in for repairs. Branden took apart her car, diagnosed the problem and quoted a very reasonable price for repairs. Unfortunately, the repairs would require more time than we had, and my daughter needed to drive back to LA. He assured us that she would be alright for another couple weeks but to take it to a shop in LA soon. He took the time to show us the issue, and what to look for. After almost an hour of his time, he would not charge us.
Honesty and integrity. I won’t hesitate to make Branden my new go-​to mechanic and highly recommend him to anyone in the Miramar, Mira Mesa area.

I had a problem with my 2004 VW golf, and Dan was more than pleased to help me figure out what was wrong with it, and he helped me find an honest solution to the problem while providing the best possible customer service. He was very detailed in answering all of my questions and concerns, so if you are looking for honest and reliable work this is the place to go!

Own a 2002 BMW 5 series. The mechanic (Branden) was awesome. He took time to diagnose my Stability Control problem and he assured me that he wouldn’t stop until it was identified and corrected. Plus, his rates are extremely competitive. He’s my new mechanic.

Own a Volvo XC 90 and was experiencing problems that was beyond my knowledge to repair. Took a coupon to save on labor. These guys found the issue right away and replaced the part, took off around 95 bucks for labor with coupon and my problem was taken care of ! Highly recommend this place for euro cars, and much less expensive than the dealer. Will be going back for anything else that I cannot fix myself!

Two weeks ago I went to this place for a diagnostic for my 2002 Chevy Tahoe. I got this offer through LIving Social for half price $ 49.. My SUV was making some weird noises from the engine, he said it was the water pump, i replace it and it still make the same noises, he spent like 25 to 30 minutes and I even gave him some of the screws that he took off and olmost lost them because he didn’t took his time to really put them back. Conclusion, this shop is only for foreigns cars, if have a domestic don’t even bother.

Brandon is truly an honest, knowledgeable, and awesome guy! I’ve gone to him since I got my car in 2005 and never charged me an arm and a leg. He always does perfect work on my car and gives me options. There’s no reason (especially for a girl!) to be nervous about going here. Anything that he’s done to my car, has not gone awry. He’s amazing and I would not go to anyone else! He’s very efficient and really does honest work. My car is only surviving because of him. Haha.

I own an Audi A5 and my vehicle just got out the warranty period. I needed to do my 55K service but did not want to go to the «stealership» and pay a fortune. Luckily for me I was able to find these guys close by to my place.
Talked to Branden on a thursday to schedule my service and he sounded very knowledgable, was able to answer all of my questions and got me scheduled for a saturday. Fast forward to the weekend. When I came to the shop there were Branden and Dan, very nice fellas, they informed me that they had ordered everything, all OEM, ahead of time and will be able to get my vehicle serviced in about two hours.
I came back two hours later and Dan went through everything they did, Branden was busy with another vehicle. I was very impressed with how thorough these guys were, and most importantly treated me like an actual customer and took the time to explain everything in detail when I had questions.
Beside their excellent service, the price was the best part. I paid way less than I would at the dealership and got the same if not better work and service. I have 3 german cars in the house and will be going to these guys from now on. Highly recommend it to my family and friends. Thanks guys!

I took my 2002 Hyundai Elantra into Branden to diagnose a intermittent noise that sounded like the a bearing going bad. Branden looked at the car, asked good questions about the maintenance history of the car. He recommended the water pump and timing belt be changed. Dropped it off in the morning before work, Branden repaired the vehicle in the time he said it would take and had it ready for me by the end of the work day. Silver Arrow Autohaus will be where I take my vehicle for repair and would recommend it to others.

I only post on Unilocal if there are standouts (positive or negative). In the case of Autohaus, I really have to give them my accolade. As a new owner of a ML550, I know how expensive maintenance can be in these types of vehicles. I had called 8 independent shops with certified Mercedes mechanics, to compare prices for standard scheduled services vs. dealership prices. Although the shop is fairly new, I chose Silver Arrow Autohaus because the mechanic knew what he was talking about and he did not give me the BS that half the other shops gave me (my dad was a mechanic so I know enough), understanding that a mechanic won’t know specifics until he/​she inspects the vehicle.
An example of exemplary performance was the time and effort he took to coach my wife on how to connect her smartphone with the COMMAND interface, which he knew how to proficiently navigate.
Prices are not the cheapest (I wasn’t looking for that), but VERY good for Mercedes services and I feel I received professional and quality work from them, so the value quotient is very high. I will be recommending them to my friends and will be patronizing this shop again.

Great customer service