Worst service ever and this is coming from a previous Starbucks employee. Slow serviceand always chatting with other partners who are behind counter but off the clock. Not very knowledgeable of how drinks are made either and to top it off they train people who have no business being a barista in the first place and then they try and train them during the busiest hours. This location is within walking distance from my work but I will now purposely go on the other side of the freeway to another store. Heads up if you have a disability, don’t even expect them to reach out and do anything extra for you, you have to go the extra mile if you want a drink at this store. Last time I was there the trainee was so slow it took them 3 xs before my drink was correct and then I was given a drink card for my next visit, but much to my surprise it wasnt even active so I pain for my drink anyways. Will NEVER return to this store again!!!
Melina A.
Évaluation du lieu : 5 Escondido, San Diego, CA
I have been coming to this location for years as I work down the street. I have always received average customer service, sometimes rude customer service. However, today I went on my lunch break and received literally the best customer service. Its the middle of the day so I was tired and needed a pick me up(coffee!). Cody was at the register and he was just awesome. He was super friendly and positive and had a really great energy. He helped me decide on a sandwich and really turned my day around. I was like WOW there should be more people like him —- that is true TOPNOTCH Customer Service. If you work in the area and want great customer service go to this location and hope Cody is working !!! The parking does suck though! …
Chris R.
Évaluation du lieu : 2 Normal Heights, San Diego, CA
Slacking lately
Annette D.
Évaluation du lieu : 1 San Diego, CA
Online app says they open at 5am on Saturday, rude employee wouldn’t give me the time of day or help me even though my mobile order should have been ready until 5:30.
San Diego rocks A.
Évaluation du lieu : 1 San Diego, CA
We were here around 7:30PM today(01/28/2016). One of the workers just came out of cleaning the restroom. She continued mopping the floor. After seeing me, she came and asked me for what I want. I asked for coffee and she helped to swipe my card. I never expected her to serve me coffee but she went, took a cup, filled the coffee and closed the lid with the same hands which she has been using to clean the toilet and hold the mop(without washing the hands). GROSS! I would never go here again.
Evan W.
Évaluation du lieu : 4 San Diego, CA
Online ordering is very easy. They put a sign with your name making it easy to pick up. Some of the employees are a little talkative(to the point of annoying).
Kristyn S.
Évaluation du lieu : 1 El Cajon, CA
Day staff very nice and quick. Do not go after 5pm they are so slow and are so busy cleaning store and closing machines that the customers are the ones penalized. No one in store and it took me 20 minutes to get in and out.
Evan S.
Évaluation du lieu : 5 Poway, CA
For some reason the baristas are overly friendly at this location and not in a bad way. They always have a smile and greet me right when I come in. My drink is always made perfectly and they always thank me. I can’t say enough good things about my favorite store!
Ashley M.
Évaluation du lieu : 2 San Diego, CA
Hate this location. They are very lazy and seem annoyed when customers come in. How about people stop coming here, you lose your customers, close and lose your jobs!!! The over weight white guy is just terrible. Can’t even fill the drinks to the top. I paid for a venti, not a grande. Would not recommend.
Carla G.
Évaluation du lieu : 1 San Marcos, CA
Closes earlier than the posted hours. Very inconvenient and rude for people who don’t have time to waste.
Amandine B.
Évaluation du lieu : 1 Linda Vista, San Diego, CA
Tried to call the number multiple times because I had left something behind, but the phone just rings and rings and rings endlessly!
Yvonne S.
Évaluation du lieu : 1 San Diego, CA
I love starbucks but this place is not baby/family friendly. There’s no changing tables in the bathroom. I hope I get a survey so I can let corporate know.
Jessica T.
Évaluation du lieu : 1 Poway, CA
Disappointed. I wanted to use my Starbucks gold card so I gave the guy cash and asked him to reload my card and use my card for my drink. Well instead I later found out from my app that he didn’t put the money on my card and I didn’t get change back.
John H.
Évaluation du lieu : 3 San Diego, CA
Just average coffee. Pike was too dry like almost bitter. Clean bathroom. Large patio is my favorit here.
Eva B.
Évaluation du lieu : 4 San Diego, CA
Out of all the Starbucks I’ve been to(and I’ve been to many), I appreciate this location the most for their fast and friendly service. Not the easiest place to get to and parking is terrible. The morning team in this location was the best, then it was mediocre and now very glad to say the best again. They get you in and out — no matter how long the line is, I haven’t waited over 10 min to get my order in a long time.
Sebastian F.
Évaluation du lieu : 5 San Francisco, CA
Even 5 years and 350 reviews later this Starbucks is still one of my favorites. Great job on keeping it that way!
Jack M.
Évaluation du lieu : 4 San Diego, CA
This is an interesting Starbucks, in that it is very long, with not much depth, physically speaking. I came in to get some work and at the same time enjoy an green iced tea and a toasted and buttered multigrain bagel( ). The iced tea was very good as as usual, but the toasted bagel was great( ). It no doubt helped that they used Keryigold butter Irish butter, because the butter had excellent flavor and a great creamy texture. That being said, I generously spread in onto my two bagel halves( ). Great stuff indeed. I was going to get a scone, but apparently they were hammered early in the morning so they were out, along with a number of other items( ). However, by the time I had left, about an hour and a half later, the manager had refilled the counter. Service was humorous at the register and friendly at the pass. My WiFi signal was very good, so I was able to get my work done. Nice Starbucks…
Faye L.
Évaluation du lieu : 3 San Diego, CA
The service is nice here and they seem to have plenty of seating inside and out. BUT, that’s probably b/c the parking here is miserable so that’s why there’s plenty of tables! Sis comes here often to grab a cup of coffee. She likes them here so we dropped by one afternoon after an errand together. I’m always a back seat driver and I noticed she made an illegal U-turn to get here. I freaked out like a crazy parent and she said ‘ohhh, I never noticed that was an illegal u-turn’. Yeahhhh Rigghhhht you didn’t know. But it’s hard to get into this Starbucks for some reason — if you come off the 15 fwy it’s hard not to want to make an illegal u-turn I think. The iced coffee I got here was alright. It was made efficiently and I appreciated the requested large ice water on the side as well :)
Nathaniel N.
Évaluation du lieu : 4 San Diego, CA
They close at 830 around the clock now. I believe. And Starbucks got a make over with their furniture which I would say is quite the renovation This Starbucks in particular is my favorite but that’s a bias because it’s the closest one to me, but trust me I’ll tell you the truth about the place. The parking lot is tiny! So beware of no parking and frustrations of those 3 point U-turns. Back up, go forward, back then forward, back up, turn the wheel a little go forward and waka flocka flame you got a U-turn… Then finding yourself having to do another one. 1. Small parking lot with limited spaces This Starbucks sits at a corner. One of those infamous corners where you look at it to your left and the left turn lane you sit in says no u turn… And you scratch your head wondering how the heck will you get there? With your flying car? No! Make that left and there’s another median, for those that are new wonder where can I make that u turn? Well follow that median and at the opening is your legal u turn zone! 2. Confusing entry way Customer service. starts with u turns hah just playin. They have great customer service, few of the employees know me by name, and are generous. 3. Great customer service For the last one, it’s a just a well put and beat Starbucks nothing wrong, nothing impressive, just convenient for my location. Other than that, if you’re around the area, I recommend!
Carmen V.
Évaluation du lieu : 3 San Jose, CA
The rumors are true: not enough parking and you need to make a U-turn to enter there… not the most convenient way to get your coffee… but I still like the corner location, the easy to access the freeway, the elongated shaped, the cleanness, coffee is good, service is fast. Nothing to complain about. I try to avoid Starbucks, but sometimes this is the closest one I have from work. I think it is more designed for people who work close by and go walking during their lunch breaks. Otherwise, you will keep complaining about tiny parking spaces:). I am glad, though, this Starbucks was opened some years ago, as it filled a void(the closest one being in ‘downtown’ RB).