United Red Carpet Club

This location is now closed. A brand spanking new club — now the re-​branded «United Club» has opened in Terminal 2 West, upstairs, above Sunset Cove, between Gates 47 & 48.
See:
United Club

Four stars for peace and quiet while waiting for my departing flight! It’s not the best United Club, but it’s a good one in that there is plenty of seating, plenty of outlets and the free wifi works well. It has the usual snacks and drinks I’ve come to expect in United lounges — wrapped cheese, crackers, Milano cookies and a sweet/​salty snack mix. Many of the drinks from the bar are free and they have a local Karl Strauss bottled beer available.
It took me a few minutes to figure out where the place is hiding — it’s BEHIND you as you come up the escalator.

Friendly staff, a good selection of continental breakfast foods (i.e. yogurt, fruit, cereals, juices, etc.), beer, wine, and hard alcohol.
It is nice to get out of the normal insanity of the terminal and have access to free snacks and drinks, but the level of luxury that I was expecting was not quite there. I had access to the club via a guest pass from one of my rewards cards, but if I was paying good money for the higher tier cards, I wouldn’t be happy with the level of status. Half the lounge chairs had old, dirty looking, apholstry on them. The rest looked like black leather.
The bathrooms were many steps above the airport bathrooms, but still they need to be classed up a bit. Also, I don’t know if it is just rich old white guys or what, but there was more piss than I care (which is any) to see on the floor under the urinal.
Aside from the few things I mentioned, I had to give this a 4 because I was happy and would be glad to spend time at the club again, just not if I had to pay for it.

I terminated my 6 year membership. Every red carpet club I have been to except the one in San Francisco is dirty. They charge for drinks. The one in Chicago is horrific and the air conditioning doesn’t work half the time. I’m sticking with Delta’s crown room instead. The Red Carpet Club is not worth the miles or the cost.

For frequent travelers, UAL’s Red Carpet clubs can be a welcome relief before and after your flight, especially during long travel delays or if you have to wait for people.
The Red Carpet Club at Lindbergh Field is hidden (you have to ring the bell to enter) behind the United Airlines gate area and is staffed by super talented customer service agents (another good reason to join) who can help you with your reservations, travel changes, wait/​upgrade status, flight updates, etc.
Compared to other Red Carpet Clubs, this one is smaller in size but seems to have a better selection of refreshments, a well organized business center, and a cool bar that sits on top of the runway.
For people who do a lot flying, United’s Red Carpet Clubs are well worth the travel investment!