Vons

The staff at this Von’s is great. They’re super friendly. The store is clean and baskets are always available. Von’s isn’t my first choice but my preferred grocery store is no longer around… And this Vons is in a convenient location.
What sucks the most here is the lines. Twice I waited… No kidding… Over 15 minutes in line! Both times was because the person at the front had food stamps but really I wish the staff was trained better on that type of thing to speed up the process. Or at least have more cashiers come to the front when the lines go all the way down the aisles. The cashiers always keep a smile on their face and apologize though so I don’t mind… It’s just hard to stay cheerful when I am cranky from hunger haha
I also love that they have a good variety of gluten free food and have obvious labels on them :)

I would love to see handicap carts like Costco has so it would be easier to shop with my handicapped husband

This store has the worst customer service I’ve ever dealt with. The manager is just rude and the rest of the staff clearly doesn’t care for its customers. Unpleasant people is an understatement.

No very helpful. There was gum on the cart and I wasn’t aware of it. My son had leaned agianst it and gotten it on his shirt. Turned into a huge mess. When i brought it to the managera attention, no one really helped. Had to ask for help with getting something to get off his sons clothes after I brought it to her attention. Treated me as I was bothering them. Ans that itvwas norw inportant to gossip.

Place is pretty legit the plaza its in has marshals Burlington coat factory etc etc I also like the fact they have a Wells Fargo there mini but hey it’s there and that place close later than the normal branches. Overall this vons is clean and well stocked with fresh foods might not be the cheapest but when your balling it don’t matter$$$$ lol jk

I feel like I should give them a 2 star because every single time I have gone here there aren’t enough registers open and alway long lines and long wait time. The only reason I will give them 3 stars is because it is a clean organized vons with friendly staff. As for me I will go to the vons on balboa ave.

This is a good Vons… fully stocked and clean. It’s in Clairemont Square so it’s very convenient. My issue with Vons is that if you go at a busy time there’s never enough registers to handle the situation. They need the 4 self checkout lanes that so many other Vons have. Another beef in general about Vons is that they are very over priced. I mean really overpriced. I find myself going to the Dollar Tree, Costco, and whole foods to supplement my Vons shopping which will save some coin.

This is a nice and clean neighborhood store. The best part about it is Cary, who is very helpful to everyone and cares about the Claremont community.

I love this Vons. I have been going here for the past 15 years. I have never had a bad experience. I have done them a disservice by not reviewing them until now. The staff is so friendly and they really bend over backwards to make you feel welcome and appreciated. I felt compelled to write a review today after all these years. They held their 1^st annual Easter festivities for kids. They had an Easter bunny, egg hunt, cupcake making, coloring, count the jelly belly contest, and Easter basket giveaway. Everything was really well coordinated and turned out perfect. The managers came up with this idea and the rest of the staff executed seamlessly and with big smiles. My kids and I had a blast.
Thank you for a great 15 years Vons.
Michele and family

Crowded. Poorly managed. Never enough help. Over priced. Anyplace is better but I come because to wine is priced well

The deli specifically deserves a 1… The counters are dirty the food looks old and dry and the person behind the counter assisting you looks like she just rolled out of bed. This is not a good impression and they shouldn’t be graded an A.

They guy at Starbucks is always nice and talkative every time I go in there. He’ll make suggestions on drinks when I can’t decide on an order. Way better than waiting aw the regular Starbucks in the same plaza.

First impressions: Well organized, pretty stocked up store and very clean. Fabian at the deli treated us with a very good attitude.

This Vons always carries items that the other grocers do not carry. They carry Killer Dave’s Bread. have you ever tried it… it is really good. They also have a wide spread of kosher items. I also like their organic walnuts!

Parking sucks and they are usually out of stock for the items I need. Save yourself the headache and go to the Vons on Balboa.

This Vons is a great grocery store! They have everything you need as far as groceries and even have a Starbucks and Wells Fargo inside.
I marked off a star because I’ve had a few interactions with rude courtesy clerks. Not saying all are rude, There are some very sweet cashiers and the starbucks staff is exceptional!

I love this vons, I grew up here so it’s like my home away from home, as an employee I love my management and my fellow employees, I feel like 2120 strives to be the best for our costumers.

I can’t bite the Vons that feeds me. (-; This is my favorite «conventional» grocery store, and I come here to buy yummy things like Dave’s Killer bread, El Diablo Spicy Mango Mustard, fun cereals full of artificial colors, and a jar of that cheesy nacho sauce full of MSG. But when I want to shop organic and preservative free, then I prefer Whole Foods Market.
My biggest complaint about this Vons is that the selection of fresh organic produce is too small, and not fresh enough.
This Vons has helpful employees who usually offer to help me find things, and they usually ask if I want help to my car, unless they are distracted. It’s located in the Clairemont town square, and has a Starbucks in the store. If the store were any bigger, I’d get lost in it. If it were any smaller, there wouldn’t be enough selection. It’s the perfect size for me.
They usually keep some freshly sliced lunch meats in the fresh deli counter, which is handy if I’m in a hurry. I don’t like to buy pre-​packaged deli meats. They do have preservatives in the deli meats. When I want preservative-​free deli meats, I go to Whole foods market.
Depending on what I want to buy, my favorite grocery stores are Vons, Bristol Farms, Whole Foods Market, and Trader Joe’s. I like how this Vons is organized, because I can find things.

How do you average two experiences?
1) Friday midday– had a specialty sandwich made by a cheery and hardworking young man. Attentive, assisted myself and the remaining people in line quickly. Exceeded my expectations.
2) Went Sunday morning. Inquired about getting a toasted bagel. Young man behind the bakery didn’t know; older lady also in the bakery screeched at me «You’re going to have to ask the people in the deli! It’s their machine!!» Sheesh lady, I can hear you. And did someone run over your pet this morning?
I can ask the person at the deli counter. Upon asking, that employee had to ask their manager, who responded with a no.
I was disappointed it took 4 people to get an answer; the bakery lady was unnecessarily rude (did she not get the «customer service orientation» that Vons/​parent companys expect of their employees?), and sounds like policy is against a simple toasting of a bagel. I had no idea it would be a huge issue but now I –and you– know. I went elsewhere for breakfast.
Ugh so irritating to have inconsistent service, don’t anticipate going to this bakery every again.

Bad butchering frustrates me terribly. When I go to a grocery store to buy meat, poultry, and seafood I expect good butchering – clean cuts, appropriate amounts of fat left intact depending on the cut, no bones where there shouldn’t be bones, etc. I’m paying you to take care of the butchering so that I don’t have to do it myself, Vons.
The sockeye salmon that I purchased for dinner last night must have been filleted by an 8-​year-​old: it was blatantly riddled with pin bones; check out the photos. I was beyond annoyed when I picked up the fillets to put them in the frying pan and felt prickliness… and then spent the next 20 minutes pulling out the long bones one by one. What I was left with after those 20 minutes were a couple sad, shredded salmon fillets and a significant pile of bones. Poor fish.
My original 4-​star review was too generous. Luckily Keil’s is just a few miles down the street, and in over 4 years I’ve never found bones in any fish purchased there.