Crunch

This place is a rip off! I called to cancel months ago because of my busy schedule and I was told I could only do it on weekdays when a manager was there, but I work during normal work hours. I was told they don’t work on weekends. This made it almost impossible to for me to cancel. When I read the agreement it says that you can mail in a cancellation, which I did after they already charged me $ 75 more dollars. I then called and they were having a guy from corporate cover and he assured me that once I paid the month he would cancel it. I then paid the month and now I am finding that I’ve paid $ 75 more dollars after the cancellation. I called and spoke with Jeff and he was a total jerk. He told me that I had to have a paper and had to read the agreement because he wasn’t familiar with it. He said that I had to have a cancellation paper. I said I mailed it in and they never send one. He said too bad because without it there is no proof. How convenient for them. Then he hung up on me. Do NOT trust these people. Look them up and you will see others saying that they are crooks!

Great staff, clean gym and new equipment! What else do you need?

Found out the hard way that signing up is so much nicer than canceling your membership. STAFF was rude, non-​helpful and very unprofessional when I asked to cancel my monthly membership. I paid $ 60 to use their gym for 21 days; read the fine print and ask alot of questions before signing anything!