ABC Cleaners

I have been going to this place for years but recently I’ve had several really disappointing incidents in a short period of time.
1. A blouse that I brought in to have hemmed that they destroyed — I had it securely pinned to the length that I wanted when I brought it in. It was originally a tunic — the pins indicated that I wanted 2 inches taken off so it would hit around hip-​length. When it came back to me they had taken off more than 8 inches, so that it was a crop top (literally the hem was a couple inches above my waist band).
2. A pair of pants from my favorite suit that they shrunk to the point where I could no longer wear them. I am absolutely sure they were shrunken, rather than that I gained weight, because I own another of the exact same pair in a different color, not cleaned by ABC, and they still fit perfectly. The suit, which was pretty expensive, is now destroyed because I can’t find anything else to go with the jacket.
3. A second pair of pants, also destroyed by shrinking. I can prove they shrunk because the lining of the pants is now 3 inches longer than the pants part. The pants used to be full-​length (hitting me at the instep), and now hit a couple of inches above my ankle.
4. They stopped being open on Saturdays.
5. When you pay with Square they now prompt you to tip. I’m sorry, dry cleaning is not a service I should be expected to tip on. This is a family-​run joint, if they need to make more money, they should raise their prices. They should also stop destroying clothing.

Perfect. I had them adjust some of my dress pants for me (waist has gotten smaller… squats every week will work magic), and I’ll admit that I was a tad terrified after reading some of these reviews. Thought my pants were gonna come back looking like cargo shorts. Everything looks nice and fly; saved me a whole bunch of money, since I pay too much for dress pants as it is. Speaking of money… here I paid about a fourth of what I’d pay at other places to get the pants fixed. Just know exactly what you want (and don’t want) and let them know in a clear and concise manner, and there won’t be any mix-​ups. Simple as that. Just like a relationship.

The young family who runs this place is the nicest. Their little son is always on the other side of the counter people-​watching.
Since I forgot to bring my clothes before 10am, I had to pick them up at noon the next day (still great turn around time). Man, you can tell they really care about the detail. My blazers and skirts were pressed to make crisp corners and the fabric itself was spotless. Think it was something like 3.50 for women’s skirts and 4.50 for jackets. My total was for less than 15 dollars though.
Support these folks, they’re great! I’m new to the city ands it’s always nice to meet Vietnamese people who will direct me to the nearest authentic Vietnamese restaurant (hint: its not in fidi!)

DONT EVER GO HERE. I rarely ever write reviews, but I feel like I would be doing the world injustice if I continued to let people come here without writing about the terrible experience.
Overall: This place is a complete waste of your time (not so much your money because honestly their prices are cheap — but you get what you pay for)
I recently had a top «altered» here and specifically asked if they could do it without cutting material off and they said yes. When I picked the shirt up it was way too small, and I know I didn’t gain 15 pounds in 4 hours. So I patiently waited there for her to fix it, after 30 minutes I tried it on and it was still way too small, would barely get over my shoulders. So I asked if she could mark the shirt with where she plans on re-​sewing it rather than eye balling it again so that we wouldn’t be there all day. I saw her reach into a box and pull out my shirt’s material and asked her if she cut it and she said yes even when I specifically asked her not to but whatever I let it go it’s too late anyway. In all I waited a 1.5 hours that afternoon and when she gave it back, not only was it still incredibly tight but lopsided. Since all the string was sticking out and they were closing and she knew it looked like crap too she asked that I come back Monday and I agreed. I came back the following Monday and said they could keep it for the week to work on it slowly. When I got there to pick it up this Friday I asked to try it on and the lady scoffed at me, laughed and said «seriously? You need to try it again? It’s a $ 12 alteration don’t be so cheap, we’ve already fixed it three times not really worth it for us anymore «
ARE YOU JOKING ME. Sure $ 12 is incredibly cheap but my brand new top that you completely ruined was way more than $ 12 and had you done the job correctly the first time we wouldn’t be here and I wouldn’t have to wait for multiple iterations of a shirt that I’ll ultimately never be able wear. Had you listened to me and not cut off the fabric I could’ve taken it to a different alteration store to get it fixed rather than have to throw it away now but above all else your attitude for someone in the service industry is completely despicable. Had she said sorry just once I would’ve let it go.
DO NOT COME HERE. The alteration I asked for was a simple job and they managed to completely mess it up. In addition I should’ve known not to come in the first place, when I first dropped off my shirt this guy was yelling at them for not following what he wanted and ruining his 3 dress shirts and that they wasted an extra week of his time and wanted to double charge him for a job he didn’t ask for that they accidentally put it in for — at first I thought he was rude /​overreacting but now I completely know where he’s coming from.
Not to mention I’ve had over $ 300 worth of things dry cleaned here and it never comes back clean, it doesn’t even smell clean — they could at least care enough to pretend like they have some sort of standards.

Very affordable, very fast and friendly. But if a garment has any particular pleating, etc., be sure to point it out when you drop off. (My jacket had a pleated shawl collar when I dropped it off and was unpleated when I picked it up.)

Worst dry cleaners ever! Got my clothes back and they still smelled dirty with cigarette smoke on top of it!!! Don’t waste your money! I have to go to a different place and have them really dry clean it properly! I give them a 0!!!

I dropped 6 items expecting to pay at least $ 60-​$ 80 but found out it was only $ 25 and that it was gonna be ready for pick up the very next day… My jaw dropped and my heart sung!!!
I’m so happy that I have found this spot especially that I work right next door.
Don’t be surprised if I bring my whole laundry hamper to be dry cleaned! Jk Jk
P.s it’s cash only!
I can’t recommend this place enough!!!

I took a number of items in for dry cleaning the other day and was very happy to hear how cheap and fast they were! However, when I went back to pick up the items, I realized that a couple of the items had been shrunk a little but were still wearable and one sweater was completely shrunken and had a hole in it!
I took it back to ABC Cleaners who stated that this had happened a number of times before and they had even been sued for it previously. Then they stated that they would try to «stretch» it back out and sew up the hole! At that point I had nothing to loose so I agreed to let them try. I must admit that they did stretch it out a tiny bit and they did sew up the hole but it’s still completely unwearable!
At that point, they refused to do anything about it, reimburse me for the sweater or even the cost of dry cleaning! They even went on to blame me and say that the sweater must have been that way when i brought it in! This is just crazy!
NEVER take anything you actually care about into them!

I had been getting my clothes drycelaned here since I started working in the financial district 6 years ago — mainly because it was closeby, relatively inexpensive and fast. I brought a suit in to dry clean because I needed it by morning the next day (their sign says «same day service if received by 10am) and a dress to shorten the straps. It was 5 minutes before 10 and they told me «tomorrow at noon». I said, no — I need it by tomorrow morning. They still said tomorrow at noon (??). Maybe they need to update their sign? So I left the dress to be altered there and they told me it would be ready by tomorrow at noon. Come noon tomorrow, they told me it had mistakenly been drycleaned because the other son made a mistake in using the wrong form (a drycleaning form instead of an alteration form) so my alternation was STILL not done! Told me to come back at 2pm and they would not charge me for the drycleaning. When I returned to pick it up, they charged me for the drycleaning because they said it was MY fault that I didn’t check the ticket to see it was a drycleaning form! OMFG! Are you serious? Do I look like I dryclean clothing for a living? As if I was supposed to know you use different forms?! That should have been YOUR job! So I had to pay for their incompetence. Needless to say, I will be bringing my drycleaning and alterations elsewhere from now on. I don’t tolerate incompetence and stupidity very well. There are lots of same day drycleaners around — bring your clothing elsewhere.

I brought in a bridesmaid dress to get hemmed & belt (ribbon sash) sewed on.
The request: Please hem the dress, but keep it long enough to visually hide the shoes. Add simple belt (ribbon sash).
The result: The inside lining was cut too short. The lining was cut to 2 inches above the shoes. The outside sheer layer was left too long (only in the front of the dress). It dragged on the floor by 2 inches. The total discrepancy between inside layer and sheer outside layer was almost 5 inches when laid flat.
The belt was done well ²⁄₃ of the way around. But right in the very front of the dress, it was completely, visibly crooked (in that my boyfriend who doesn’t notice any details was wondering if ‘crooked’ was the style we were going for??, because it’s definitely «different»…)
I was very disappointed when I saw the dress, but being that she was very nice to me when I came in, I wanted to bring it back to her just hoping that she might be able to do something to fix it. I was even willing to change to shorter shoes, just to accommodate what can’t be fixed.
I waited politely at the door, even skipping my turn to let other people drop off bags of dry cleaning, so that I’d have the opportunity to talk to her without interfering with her business.
Then I took the dress out to show her the hem. and the last thing I expected…
,… was she started SCREAMING at me. She started SCREAMING «I cut 2 inches off, all round. 2 inches, that’s what you told me to do!». And the screaming continued.
I tried to speak calmly to her. And I pointed out to her that I’ve never raised my voice to her, so I’m not sure why she was screaming at me. She looked a little embarrassed, and calmed down a little, but said it was «because you were being difficult and asking for so much, and that I did everything right by cutting 2 inches everywhere.»
The dress was brand new and with tags. There was no noticeable unevenness in lengths when I brought it in. I never asked her to cut 2 inches. I never touched a ruler or measuring tape. The only request for hemming was to keep it long enough to visually hide the shoes, but, not dragging on the floor.
Quality: 0 Stars
Customer Service: negative. Outrageous!

This place doesn’t even deserve a star. Terrible customer service. Plain awful. Find somewhere else.

Wow– I can’t believe I got my suit jacket dry cleaned for $ 5 bucks! They got the stains out without fading the garment, and didn’t iron it wrong like some drycleaners do (resulting in those shiny spots we all hate.)
I will definitely be coming back here regularly for all of my dry cleaning needs, especially because they have same-​day service!

I’ve been coming here for tailing due to the convenient location near my work place. I thought I’d try doing my dry cleaning here. I dropped off 3 white work sheets to be dry cleaned. I get them back and they’re still wrinkled and stains on the sleeves were STILL THERE! I pointed out to the older lady and she said next time tell us that there is a stain and we’ll take it out. Next time bring back and we will clean it. Well guess what lady there will NEVER EVER be a next time! Why would I bring it back if you can’t clean it the first time. If you see an error in your work how about you try fixing instead of taking my money and telling me it was my fault that I didn’t point it out the first time.
If you can’t clean then why would you call yourself «ABC Cleaners»! Take your money and business elsewhere. Clearly they have enough that they can do a mediocre to poor job without thinking twice about it.

I called ABC Cleaners ahead of time and asked if they could clean a strong tobacco smell out of doll clothes (long story short, I bought doll clothes online that turned out to be from a smoking household. Cigarette smell is toxic, disgusting, and I don’t want it inside my house, so I wanted to have it cleaned.)
On the phone they said they could get the smell about 90% out of it with dry cleaning.
When I went to the shop (left work early, walked over there from my office) the ladies just pushed my bag of doll clothes back at me and said I have to clean it. I was confused at first. They went on to say it makes their whole place smell, their equipment smell, the other clothes smell, etc.
Okay? So why did I get told over the phone that they could get «90% of the smell out with dry cleaning» if they don’t accept tobacco stinky garments? And it’s not like I brought in a blanket of the stuff, it was DOLL CLOTHES. TINY! Like a Barbie sized things! I have asthma and I’m sensitive to cigarette smoke, and of course I think it’s a filthy, disgusting smell, but come on, it can’t be THAT bad?
I’m all for business having policies to protect themselves and their other customers, but if they don’t accept cigarette stink garments then they could have just told me on the phone!
Thanks for wasting my time!

I have to update and just let everyone know that this is the place to go for simple pant alterations. $ 8 a pop and same day service if you bring in your pants early enough. I drop mine off around 7 – 7:30AM before going into work and they’re usually ready by 4PM same day.
I’ve only gotten one thing dry cleaned here and the did a decent job on that as well.

The workers are nice, but my silk top had water stains all over it after being dry cleaned. Another top’s stain was not removed and there was no notice telling me the stain couldn’t be taken out. Also, their pressing leaves some type of creasing in random places. I’m not satisfied. This place is cheap though for anyone that is looking for a bargain.
10.29.2012
I added an additional star because I decided to give this place another try (it’s in such a convenient location for me!). I was pleasantly surprised at the good job they did. The silk blouse that I brought in wasn’t 100% clean, there seemed to be some minor spots, but it did not have water stains and ironing creases like the last time.

It is so nice to take your clothes to the cleaners and not have to wait a week for them to be ready for pick up. A friend recommended ABC Cleaners to me. You get your clothes the next day. I have even had slacks and jeans altered and picked them up the next day. Who are these people, robots? They are awesome and nice. The prices are reasonable, they did go up a little on their prices but they are still reasonable. Other great thing about this place, it’s not too far from where I work so am in and out in no time.

I think their dry cleaning is decent but do not use them for wash/​laundry.
I’ve been there for about 5 times and they don’t seem to have a clue on where to find your clothes. It’s not by invoice #, sometimes they file it under your first name initial, sometimes last name, sometimes they just don’t seem to know where your clothes are.
And worst of all, they burnt 3 shirts, melted numurous buttons and they handed the clothes back to me, charged me full price as if they did not know that they just ruined three of my shirts.
I would not use them ever again…

I recently stopped by here since its close to work, to get my bright yellow skirt dry cleaned. The skirt had a lot of stains on it. I was at the point where it either gets cleaned or I would have to trash it. The lady made sure I knew that they could not guarantee that the stains would come out.
They gave me my skirt back on the same day; it was as good as new. No stains at all.
I was happy overall with the service, and it was super cheap! You can’t go wrong with $ 3. I wouldn’t recommend anyone to go here for their expensive designer wear, but for bad stains, this place it great.

A few months ago, I added a couple new pairs of dress slacks to my wardrobe. They didn’t quite fit length-​wise and I didn’t know where to take them. So they just sat in my closet… I have had issues in the past with using the tailors at dry cleaners, but ABC has always been reliable and inexpensive with my dry cleaning so I went there.
I was worried that I would get them back too short, so I pinned them and also gave them my inseam. They all came back perfectly fit to my exact measurement and look like they were never altered. Did I mention I got them back the next day?
I dropped off 3 pairs of pants to be hemmed, and 2 dry cleaning items and paid $ 27.00 total. That’s a pretty good deal and close to the office, score.