Abigail’s Flowers

I was on the hunt for a few succulent arrangements for my office lobby. I found Abigail’s on Unilocal and stopped by. I had a couple pictures of what I had in mind along with a couple acrylic containers for 2 of the arrangements. I showed the pictures to the owner and I could tell she knew exactly what I wanted. She quoted me a price and told me to come back tomorrow to pick everything up. I showed up the next day to pick everything up and couldn’t have been happier. All of the arrangements looked exactly as I had described and shown. I will definitely go back for any future arrangements needed for the office!

Abigail’s Flowers (1^st floor of the Galleria) has an adorable assortment of succulents & flowers! I swung by to get a last minute white elephant gift exchange I had later on that day with the coworkers. I picked out the prettiest potted succulent and asked the lady if she had something to wrap it with since it was a gift exchange. The younger lady helping me was really nice and helpful. She found a small box that was the perfect size and tied it with a red bow. It was very well disguised as no one would venture to guess there’s a succulent hiding in a white cardboard box! :)
I thought it was a pretty clever idea and would’ve loved to have picked out a succulent at a white elephant gift exchange as it would brighten up my workspace. However the lady who picked out my gift wasn’t too thrilled. She shook the box first and I almost had to break the rules & admit it was my gift because I wanted to tell her, «Please don’t shake the pretty succulent I spent so long picking out!» She opened it & said unenthused, «Oh, it’s a cactus.» Grr. I think I might just exchange the Starbucks gift card I got with the pretty succulent.

We were trying to find a florist that wouldn’t expect us to pay an arm and a leg for wedding flowers. I stumbled upon Anne’s shop when visiting a farmer’s market in the Financial district. I walked by and saw lots of rustic elements, and had a feeling this might be a place to inquire about wedding flowers.
After a few conversations, we decided to book Anne. She was so generous to do our wedding because it took place in August – usually her vacation month. We met with Anne a few times to share our vision and see mach up arrangements. Anne has an eye for making flowers look beautiful on a budget. Each time we shared what we wanted, she would bring up the low-​cost version that would still look elegant. I really appreciated this!
On the day of the wedding, our flowers looked beautiful! Unfortunately, the heat (we were in Oakley) caused some pieces from my bouquet to fall out but overall, they stayed intact and were awe-​inspiring. The centerpieces were also a conversation starter during dinner. Everyone loved the gnarled wood branches and mason jar flower arrangements. She also worked with my wedding coordinator to add succulents to the tables.
Leading up to the wedding, Anne was professional, easy-​going, and communicative. We loved the look she created for us; it perfectly completed our vision, our venue, and our wallets!

Very well priced, and flexible enough to do a close-​by same-​day-​delivery even though I didn’t place the order online until 2pm! Consider me fully satisfied and a future repeat customer.

Abigail’s flowers is a wonderful shop. I came here after work today for a bouquet for my mom’s birthday. The owner was so nice and made a bouquet on the spot based on my mom’s favorite colors and my ideal price. It took only 5 mins and the bouquet is beautiful! I am definitely coming back.

Today I experienced the most horrific floral experience in my life. I ordered a bridal bouquet for my cousins sweet sixteen and when I went to pick it up, Abigail’s flowers gave me a regular flower bouquet. When I asked if I could get what I had ordered instead the owner became extremely defensive and started getting mad at my instead of just asking me if I would like to pay more and get a bridal bouquet. When I tried explaining to her that She had charged me $ 120 for a dozen roses and 3 Lily stems she again became very defensive and started trying to argue with me but I told her just please change my arrangement and I will be happy to pay what it cost. She only charged me $ 5.00 more to make it seem like I truly didn’t have placed an order for a bridal arrangement. If you guys are looking for Bridal bouquets, I recommend going to the 330 Sutter street Florist, which I had to go to because I was very unhappy with the Arrangement that Abigail’s Flowers did for me for $ 120.00. I wish no one especially when getting floral arrangements for a big event to have to go through what I did today. I was not only called a Liar by the owner, but instead of just redoing my arrangement, the owner decided to argue with me about the situation to make it seem like she was right and I was wrong.

The reason why the one star is due to the fact Abigail Florist really botched up my mothers floral arrangement. I searched several online florists because I needed something that was short and stout to fit onto my moms small dresser in her shared nursing home bedroom. Found it by using
and placed an order for simple short square glass vase with a few red roses and some daisies, plus some greens. I wanted them to be delivered a few days prior to mothers days. Thinking if I had it there prior, the florist will not be so super busy making many delivers. This order was placed in early April so it’s is plenty of time. Well, the flowers were delivered a few days after I had placed the order. By April 18^th, flowers were sitting on mom dresser top.
I noticed a very fresh and nice size arrangement of flowers but then I realized the delivery was three weeks too early. So I contacted
several times to come to a resolution. One resolution was have another of the same bouquet delivered back to my mom in three weeks time. Well, I didn’t think that was satisfactory since my mom will have seen the same flowers in such a short time. I countered another suggestion and that was to have the same bouquet style delivered to my mother inlaw.
did the negotiating and although I was leery of the outcome, I really didn’t have any other choice.
The stated delivery date of May 7, 2015 came and a floral arrangement was delivery to my mother inlaw. Wow, did it look like a bunch of simple, wimpy flowers and three opened red roses that will be wilting by the Tuesday after Mothers Day. Those tiny daisies or whatever they were have no color, no shine. nothing was great or near okay about it. To be honest, this florist at Abigail’s was not happy that she/​he had to not only make another at their cost but then to also deliver it during such a busy holiday must have made them so upset. But, unfortunate, my mother, mother in law and I got the brunt of their anger. All due to their mistake.
That bouquet had about 5 tiny daisy like flowers and 3fully opens roses. The square glass vase looked oddly big since it is only 3×3 square. Honestly, a child could have stuck some flowers… there was no creativity, no love at all when this «bouquet» was put together.
If Abigail’s couldn’t fulfill my second order, I would have gladly received the refund. Either way, no one got what they wanted. I didn’t get to send nice flowers to my special females in my life and Abigails Flowers received a negative review

My mother’s day (for a mother to-​be!) flowers looked like they were stepped on before they got to me… The roses were torn with the edges browning, the mums were creased and bruised, and there was a curled up/​dried /​dead bunch of leaves stuck in there for good measure. I feel bad that someone paid good money for these. I called to complain, and I got on the phone with someone who insisted they were fresh, and that I was wrong. Seriously?
My mom who sent them to me said that they weren’t quite like what the web showed, and that somebody just threw them in a jar.

I’ve passed by this little shop plenty of times, as I have started working nearby. They have the most adorable succulents and mosses but I already have my fair share of foliage at home.
So when one of my closest friends’ birthdays creeps up so quickly on me, I am beyond grateful for a flower shop so nearby! With so much to do today, I only came in knowing that I needed stargazer lilies (my friend’s favorite flowers). They have such a beautiful selection of in-​season flowers that I was overwhelmed. I love options but I also can get anxious when I feel like there’s too much. But I didn’t even need to worry because the two women who were there were not only friendly but patient and helpful as well. I didn’t get anyone’s name but she seemed to pick up on how frazzled I was so she showed me a pre-​made bouquet. It was already nice but I wanted the emphasis to be lilies and not roses. They said it wasn’t a problem and just took the bouquet inside their little area, along with some lilies. A few minutes later, they present me with a fabulous bouquet. I really enjoy buying flowers for my friends. And there have been so many times where I’ve been just satisfied with the presentation and arrangement. Today was different– I was very happy! Lately, I feel like nothing has really been impressing me. I was impressed this afternoon, so I think that says something.
With all of that praise, I will obviously be back. Thank you very much, wonderful ladies of Abigail’s Flowers! I asked them to keep the bouquet for me since I didn’t want to unpackage them and plop them into a vase. Nor do we really have any space in the fridges at work. They were so gracious and said that they would keep it for me until I left work. When I picked them up, they were still perfect. There was a different woman there, just as nice. This makes for a successful Friday!

Abigail’s is the best floral shop ever! She is so knowledgeable and patient when answering my novice floral questions. She also has a great selection of flowers, arrangements, and plants. I need fresh flowers at home weekly — and she has the best.
The desk at my office looked a little drab so I turned to her plants for some inspiration. Deciding that I need to participate in the succulent craze, I chose a few stand-​alone plants and an open glass terranium for her to work her magic. She created the cutest succulent collection ever. I loved it so much that I also brought in a pot and had her create something similar for my kitchen counter décor. Hopefully, the pics I add will compel you to take a looksie.

So dissapointed. I had a set time for a floral delivery for a funeral last week. The flowers were delivered 2 hours early and left on the street. Needless to say the flowers were never received by the intended recipient. I worked with FTD to try to get a credit, or delivery to home address but was unsuccessful.

Abigails Flower is just the best! Not only does she have a great selection of fresh cut flowers and plants, they last a long time. The orchids are just gorgeous and also last a long time, if properly cared for. Abigail is so sweet and I always get the best customer service.

I liked this little florist. Walked by Friday morning to get some plants for my desk at work. I’ve been to many florists and don’t usually feel compelled to buy anything. But they have very nice and different selections here. I don’t know the name of what I bought, but the woman who helped me out was very attentive.

Highlights
— It’s the cutest little flower stand inside the Crocker Galleria. Every time I venture into this shopping area, I try to walk past this stand to check out their current offerings.
— She makes the prettiest arrangements. I would recommend coming here if you have a special engagement to attend and need to get a mini gift quickly.
— I have purchased multiple cacti and succulent plants here. They easy to take care of, displayed with the most beautiful vases, and presented so nicely.
— Abigail is so nice too, she always takes the time to let you know how to take care of your plants and package your gifts nicely.
— Prices are reasonable.
Improvements
— Since they only have a mini shop, they don’t have too much of everything so they are limited to whatever you see.
Tip
— This is your stop if you need to pick up something in-​between your lunch time and work.

I walked out of work late on a Friday evening and I saw Abigail’s still open for business. I figured I was going to see a special someone and get «just because» flowers. I popped by and I let Abigail’s do all the work. I told the nice lady there general things that I wanted and she did all the rest. Like most places, you give a price point and they can arrange a bouquet if you do not have the eye for it.
The bouquet was small in comparison to other places I have been to, but it wasn’t lacking. The main attraction were the tulips and roses with other accompaniment flowers in between. It was a little more than what I’d usually spend on a bouquet, but there were a lot of roses.
The lady was satisfied and said it was her favorite bouquet so far, so I can’t argue with that.

This flower shop is located outside in the Galleria. It’s on my way to work with loose flowers and therefore my go-​to spot when I need to pick up something pretty for friends. They have an okay selection which I guess makes sense as they are pretty limited on space and I’m not sure how much foot traffic they get each day. I wish they had more selection, but none the less, I am always able to put together a small pretty bouquet with what they have for around $ 20 – 25.
I enjoy putting together flowers but since I am always stopping here on the way to work, I am in a hurry and sometimes just want to give them a starting point, and have them do it quickly for me (they are the experts, right?). Well, there is a mom who runs the place and her daughter is always there helping. They daughter is AWFUL. Although she tries to help when her mom is tied up with something else, the poor thing just did not get her mother’s eye. She has tried to help me numerous times now and every time it ends the same– she has started to put together a wretched arrangement and I have to tell her thanks but to stop & I’ll just do it myself. If you’re not real confident in flower selection, make sure the mom helps you.

Never Ever Use This Place! Unbelievable Story!
I ordered an arrangement 3 weeks in advance guaranteed to be delivered on Valentine’s Day. My order was processed and I was charged within 24 hours. V-​Day came and went and my special girl never received her flowers. Upon speaking with Abigail’s I found out their electronic billing system had allegedly experienced an error.
To make up for it they offered an arrangement similar to the original I had ordered but with an increased value of $ 50. This was not only guaranteed to be delivered the day after President’s Day by 10:30 am, but I was to receive a photo of the flowers for my approval before they went out. Also to be included was an apology card to my special lady for their tardiness.
Around noon on February 19^th they had still not been delivered. I called Abigail’s only to have the woman I spoke to not remember who I was until I jogged her memory a bit. She said the arrangement had just gone out and would be delivered in 20 minutes. I said «this is great, but I’d like a refund, whether you decide to deliver them or not». She said they were going to call the driver and cancel the delivery. Abigail’s flowers did not want to make up for the hassle they caused, beyond assuring me a refund.
A few minutes later I spoke with my special lady and she notified me that the flowers had just arrived, only to have the delivery person come take them back!!! Citing there was a problem. Not wanting to make a scene, she gave them back, feeling humiliated in front of coworkers. I asked how the arrangement looked, she said «it looked like they had been in the freezer a while».
I will be getting a refund, but at this point, I feel I am owed a lot more. I realize people make mistakes, but multiple screw ups and then humiliating the recipient… unacceptable. My experience with this company has produced nothing but hassle, humiliation and a product that lacked quality at best.

Bought one of those decorative green plants which does not required much water and 6 months later it’s still looking great.
Valentines day was a hit as well… fresh pretty things. Like the location as well.

Ordered from here twice before and the ladies are very nicce and helpful, they forgot the chocolates this past vday order but it was the delievery persons fault but they offered to redelivery. I told them its ok and to just credit my Acct and they did so I’m still a happy customer
Nice service, good delievery, good prices would recommend :)

My boyfriend ordered my $ 55 bouquet from their website and picked it up today. He arrived at the store and the cashier there searched through a stack of paper to find his order. She then told him that someone already picked up his order last tuesday. This is impossible since he ordered it last friday. He showed the cashier his proof of purchase etc… then the cashier goes to the back and says she found his order and it would only take her a few minutes to create the bouquet…
A few minutes later she comes back with this sorry ass bouquet:
My boyfriend started to argue that it looks nothing like the bouquet online and all she had to say was that the flowers aren’t bloomed yet, but my boyfriend wasn’t stupid… he obviously can tell it is really off…
So I come home to see this bouquet while my angry boyfriend tells me his story about his experience today.
Just review the photo i uploaded and you can see there are a lot of flowers missing from my actual bouquet… At least half the flowers that is suppose to be in this bouquet isn’t there. I counted them…
Horrible customer service + ugly flowers = angry unsatisfied customers…